Quality Inn & Suites Ann Arbor Hwy 23

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Ann Arbor Hwy 23

Indoor pool
Exterior
Standard Room, 1 King Bed with Sofa bed
Lobby
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
2376 Carpenter Rd., Ann Arbor, MI, 48108
  • Eastern Michigan University
    4 min drive
  • Bob Evans
    2 min walk
  • Ann Arbor Station
    15 min drive
  • Ann Arbor, MI (ARB-Ann Arbor Municipal)
    15 min drive

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Quality Inn & Suites Ann Arbor Hwy 23

Hotel in Ann Arbor with free breakfast and a 24-hour business center
This hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Limited housekeeping is available.
Quality Inn & Suites Ann Arbor Hwy 23 offers 50 accommodations with safes and coffee/tea makers. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Ann Arbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Quality Inn & Suites Ann Arbor Hwy 23, you'll be close to University of Michigan. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a meeting room
  • 7 minutes by car from University of Michigan and 7 minutes from Michigan Stadium
  • Pets welcome for a fee
Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Quality Inn & Suites Ann Arbor Hwy 23 also features an indoor pool, a picnic area, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this Ann Arbor hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 11:30 AM.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–11:30 AM
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Laundry facilities

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ann Arbor Comfort Inn
Comfort Ann Arbor
Comfort Inn Ann Arbor
Quality Inn Ann Arbor
Hotel Quality Inn & Suites Ann Arbor
Ann Arbor Quality Inn & Suites Hotel
Quality Inn & Suites Ann Arbor
Quality Ann Arbor
Comfort Inn Suites Ann Arbor
Quality Inn
Quality
Hotel Quality Inn & Suites
Quality Inn & Suites Ann Arbor Hwy 23 Hotel
Quality Inn & Suites Ann Arbor Hwy 23 Ann Arbor
Quality Inn & Suites Ann Arbor Hwy 23 Hotel Ann Arbor

Quality Inn & Suites Ann Arbor Hwy 23 Reviews

Reviews

5.0
Rating 10 - Excellent. 94 out of 1005 reviews" "
Rating 8 - Good. 175 out of 1005 reviews" "
Rating 6 - Okay. 185 out of 1005 reviews" "
Rating 4 - Poor. 207 out of 1005 reviews" "
Rating 2 - Terrible. 344 out of 1005 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Stayed 2 nights in Sep 2024

4/10 Poor

JoDee

Stayed 6 nights in Aug 2024

2/10 Terrible

Matt

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were very dirty, bed matresses stained, lines dirty
Stayed 3 nights in Sep 2024

4/10 Poor

Peggy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The A/C worked., the gentleman that checked us in was very nice !....there was a wash rad in the toilet tank, toilet running & wouldn't flush, An empty whisky bottle behind chair, only 1 wash rag in the room, the safty lock on door was broken/half missing. The bedspread had several tears in it.
Stayed 1 night in Sep 2024

8/10 Good

abraham

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was helpful and friendly. The carpet was dirty and paint drippy. Our room door had to be lifted up to force it closed room 124. The bed was clean and the high ceilings were very cool.
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Trent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Gerald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty, room had mold, no shower curtin, TV didn't work originally.
Stayed 1 night in Sep 2024

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the nastiest hotel that I’ve ever been in. Upon getting to our room, the tv was on and towels were in the bathtub. The bed was not completely made. I’m fairly certain, this room had not been cleaned between guest. The toliet was broken and unusable. The rooms and hotel look very different in person than online. I would not have completed my one night stay, if I hadn’t checked in at 11pm
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Diego

Stayed 2 nights in Aug 2024

8/10 Good

Lori

Needs a good cleaning No cups for coffee in the morning No bread for toast
Stayed 1 night in Sep 2024

2/10 Terrible

Ron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not was promised on Expedia leading to need for second room to be purchased. Both rooms in dire need of repair. Spackled walls, mold, non working TVs and AC, bathroom door that did not close. Why Expedia would list this hotel is beyond me. Plus Expedia made a promise for room type that hotel actually laughed at.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kasey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful. Do not stay here. Between the overwhelming mildew smell, sketchy check in person, horrible lumpy bed and not clean room… don’t waste your money
Stayed 1 night in Aug 2024

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again
First room we were given was not clean, looked like someone else was staying in it. Carpet was worn and stained everywhere. Second room felt shabby although the bed seemed to have clean sheets. In the morning I went to use the microwave and it seemed to have a food ‘explosion’ inside it Very dirty.
Stayed 1 night in Aug 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY, I should have read the reviews before staying here. Doors are left open. Staff is not friendly and conditions are horrible.
Stayed 1 night in Aug 2024

6/10 Okay

Magdalena

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Horrible smell
Stayed 2 nights in Aug 2024

2/10 Terrible

Tamba

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a terrible experience for me, my wife, and son. The first room we were given was still being cleaned. Then, we were given a second that was worse than the first. It was only after asking for a third time that we were given a clean. How the guy at the front desk did not know which rooms were clean and which were not continues to baffle us.
Stayed 1 night in Aug 2024

2/10 Terrible

Montayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels. They have a pool and there are no towels!!! We had 3 adults in our room and they only supplied the room with 2 Towels. We asked for more towels and we were told that the did Not have any more. So, 3 Adults has to share 2 towels after using the pool and again the next morning to shower. The breakfast cosisted of STEAL bagels, ego waffles, yogurt, and cereal but No milk for the cereal.
Stayed 1 night in Aug 2024

2/10 Terrible

Connie

Disliked: Staff & service, property conditions & facilities
The air conditioning wasn’t working and they wouldn’t give us another room. It was so hot and we didn’t even get a fan. She told us to open the window. Which didn’t have a screen on it. The door to our room was falling off the hinges, we had to lift it up to close it. At the breakfast in the motel there was no coffee and hardly anything to eat. There were a few bagels and few eggo waffles. Ended up having to out to eat.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Doors dont close easily, holes in comfortors, toilets runs constantly. Stains on walls.
Stayed 3 nights in Aug 2024