2/10 Terrible
Ashley
Travelled with family
22 Feb 2023
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia said dogs were okay. I even have a screengrab of it. Vacasa who did most of the communicating said that was against their policy when I sought clarity a few days before leaving for Angel Fire. I tried to get it sorted out before leaving town but to no avail. The person I spoke with seemed aggravated that I was frustrated. I booked this very blah condo well in advance BECAUSE I needed to bring my two small dogs. Then right before I left I was stuck finding a place for them to stay AT MY EXPENSE because by this time, the room was non-refundable. I spoke to two different Vacasa people who acted like someone would help me but they didn't. The TV also did not work. I put in a call about that and was told by Vacasa that someone local would be calling me about it within the hour. That never happened. The sheets were like muslin, the whole place looks like it hasn't been touched since 1972. Just so not worth it. You can do better, Expedia AND Vacasa.
Ashley
Stayed 3 nights in Feb 2023