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20 Jun 2024 by Anne
Dear Simone,Thank you for your feedback and for highlighting our friendly and welcoming staff. We apologize for the inconvenience you experienced during your stay. Rest assured, we are addressing the issues you mentioned to ensure a more comfortable experience for our guests. We hope you'll give us another opportunity to exceed your expectations at Hotel Bergidyll in Andermatt.Warm regards,The Hotel Bergidyll Team
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Free breakfast is available daily. This Andermatt hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Hotel Bergidyll - Riders Haven offers 23 accommodations. This Andermatt hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and change of towels can be requested.
Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.
Hotel Bergidyll - Riders Haven has a restaurant on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Guests are recommended to download the property's MEWS mobile app before check-in.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. Guests are recommended to download the property's MEWS mobile app before check-in.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.
