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Alpenhotel Schlüssel

3.0 star property

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Photo gallery for Alpenhotel Schlüssel

Restaurant
Restaurant
Exterior
Snow and ski sports
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Breakfast included
  • Free WiFi
  • Parking included

Explore the area

Map
Gotthardstrasse 30, Andermatt, 6490
  • Basecamp Andermatt
    ‪6 min walk‬
  • Gemsstock Cable Car
    ‪7 min walk‬
  • Naetschen Ski Lift
    ‪9 min walk‬

Room options

View all photos for Comfort Double Room

110-cm flat-screen TV with cable channels, TV

Comfort Double Room

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Triple Room

110-cm flat-screen TV with cable channels, TV

Comfort Triple Room

  • 31 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Alpenhotel Schlüssel

Ski haven with cross-country skiing
Start your day at Alpenhotel Schlüssel with a complimentary breakfast before a day on the slopes. Additional amenities include ski storage and ski passes.
Alpenhotel Schlüssel offers 24 accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature down comforters. 110-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Alpenhotel Schlüssel, you're just a quick walk from Gütsch. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a terrace, and a vending machine
  • Onsite recreation includes a golf driving range, bike rentals, and mountain biking
  • Steps from Gütsch and 4 minutes by foot from Andermatt Museum
During the winter, enjoy onsite recreation like cross-country skiing and snowboarding and return when the snow melts for mountain biking and rock climbing. Alpenhotel Schlüssel helps provide the perfect winter holiday with ski storage and ski passes.

Free breakfast is available daily. Public spaces have free WiFi. Self parking is free.

This 3-star Andermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Cross-country skiing
  • Designer stores
  • Golf driving range
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Ski passes
  • Ski storage
  • Snowboarding

Family friendly

  • Children's games
  • Highchair

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between April 7 and May 19.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Alpenhotel Schlüssel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpenhotel Schlussel
Alpenhotel Schlussel Andermatt
Alpenhotel Schlussel Hotel
Alpenhotel Schlussel Hotel Andermatt
Alpenhotel Schlüssel Hotel ANDERMATT
Alpenhotel Schlüssel Hotel
Alpenhotel Schlüssel ANDERMATT
Alpenhotel Schlüssel Hotel
Alpenhotel Schlüssel ANDERMATT
Alpenhotel Schlüssel Hotel ANDERMATT

Alpenhotel Schlüssel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 17 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietor was friendly, humerus, and helpful. Very clean property right downtown Andermatt. Would highly recommend.
Stayed 3 nights in Jul 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This little hotel is in the heart of Andermatt. Very close to everything, groceries, restaurants, ski lift and train station.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place in Heaven
I would stay a this wonderful hotel if I ever get the chance to go back to Andermatt. The owner was amazing and very helpful and somewhat funny at times.
Stayed 6 nights in Mar 2024

10/10 Excellent

Sijen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay and hospitality. We hope to be back again soon.
Stayed 4 nights in Mar 2024

10/10 Excellent

Douglas, Laytonsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and always available. The rooms are modern, very clean, and spacious compared to most European properties I’ve stayed in. The location is ideal as the hotel is situated at the midpoint between the two lifts in town. I highly recommend this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 4 nights in Jan 2024

10/10 Excellent

Francesco

Stayed 2 nights in Jan 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience
Alpenhotel Schlüssel was a perfect hotel for my partner and I during our recent ski trip to Andermatt. Thomas and his team were so welcoming, helpful, and friendly. The hotel is a 5 minute walk from the train station and a 5 minute walk to both Andermatt gondolas. The ski storage room (and the heated ski boot rack) was a great convenience. The room was cozy, clean, and comfortable and the view from our balcony was stunning. The included breakfast and coffee were the perfect start to the day (and the house-made apricot jam was spectacular). I would highly recommend this hotel - and if we come back to Andermatt, will definitely stay there again! Thank you to Thomas and the Alpenhotel Schlüssel team for making our trip to Andermatt so lovely.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2021

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne neue Zimmer
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage im Zentrum, sauber, sehr freundlich. Gute hochwertige Ausstattung
Stayed 2 nights in Jul 2024

10/10 Excellent

Ola

Stayed 3 nights in Mar 2023

10/10 Excellent

Pauliina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erittäin siisti, remontoitu huone ja ystävällinen henkilökunta. Sijainti loistava
Stayed 2 nights in Mar 2023

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliche Betreuung , schönes Haus, gute Lage Das Preis- Leistungsverhältnis ist an der oberen Grenze
Stayed 4 nights in Mar 2022

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bon hôtel, chambre spacieuse, très bien situé. Très bon service
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

8/10 Good

Schlüssel, Andermatt

Travelled with partner
Liked: Cleanliness, staff & service
Der Aufenthalt war so wie erwartet, leider getrübt durch Corona (2 Restaurants kurz zuvor geschlossen)
Stayed 2 nights in Aug 2020

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Empfang und Zimmer sehr gut.
Stayed 4 nights in Jul 2020