Family & Wellness Hotel Serena

4.0 star property

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Photo gallery for Family & Wellness Hotel Serena

Junior Room
Exterior
Reception
Indoor pool, pool loungers
Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Air conditioning
  • Breakfast included
  • Spa

Explore the area

Map
Via Crosare 15, Andalo, TN, 38010
  • Laghet-Prati di Gaggia Gondola
    ‪9 min walk‬
  • Molveno-Pradel Lift
    ‪4 min drive‬
  • Lake Molveno
    ‪5 min drive‬

Room options

Suite

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Family Room

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Junior Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Comfort Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Single Room

  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

Family Room

  • Sleeps 5
  • 2 Double Beds

Family Quadruple Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Junior Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Classic Triple Room (Luna)

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Design Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Deluxe Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Family & Wellness Hotel Serena

Family-friendly hotel with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a complimentary children's club are onsite.
Family & Wellness Hotel Serena offers 29 air-conditioned accommodations with minibars and bathrobes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
During your stay at Family & Wellness Hotel Serena, you're just a quick walk from Skirama Dolomiti Adamello Brenta. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, facials, or manicures and pedicures at the spa
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • Steps from Skirama Dolomiti Adamello Brenta and Brenta Group
Family & Wellness Hotel Serena offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Family & Wellness Hotel Serena. Free self parking is available.

This 4-star Andalo hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10 AM.
Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT022005A1DMUWRRL7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Serena Andalo
Serena Hotel Andalo
Family Wellness Hotel Serena Andalo
Family Wellness Hotel Serena
Family Wellness Serena Andalo
Family Wellness Serena
Family & Wellness Serena
Family & Wellness Hotel Serena Hotel
Family & Wellness Hotel Serena Andalo
Family & Wellness Hotel Serena Hotel Andalo

Family & Wellness Hotel Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mogens Hjerrild

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Mattia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Francesco Maria

Liked: Staff & service, amenities, property conditions & facilities
Mi è piaciuto tutto. Igiene assoluta. Cucina top. Cortesia alle stelle. Voto 10 con lode.
Stayed 4 nights in Mar 2022

8/10 Good

Riccardo, Rimini

Liked: Cleanliness, staff & service, property conditions & facilities

Relax in famiglia

Hotel completo buon confort e servizi