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10 Dec 2019 by M.Veenhoven
Dear Ms. Sareen, Thank you for choosing NH Collection Doelen hotel for your visit to Amsterdam. We are very sorry to hear that your airpods went missing. And we apologize for the inconvenience you have experienced, because of this. During check out you spoke to my colleague Jamy, whom than informed me personally. We made a thorough investigation and spoke to the team members that entered your room. Both of them confirmed that nothing was taken from your room. And they are both highly trustworthy colleagues that have worked with us for several years. However, I do understand that this does not solve the problem of your missing airpods, so please feel free to contact me personally, m.veenhoven@nh-hotels.com. I will be happy to assist in any way possible to solve this issue. Kindest regards Marije Veenhoven General Manager NH Collection Doelen
17 Dec 2018 by Marije Veenhoven - Hotel Director
Dear Mr./Ms. Sasan, Thank you so much for sharing your beautiful review with us and rating us with 5 out of 5! We are delighted to hear that you had a nice experience with our hotel, the location and especially our staff. We hope you had a great time in Amsterdam. If you ever plan to visit Amsterdam again, it would be fantastic to welcome you back with us! With kindest regards,
27 Feb 2018 by Hotel Director
Dear Mr. Kevin, Thank you so much for sharing your feedback with us! Our sincere apologies for the fact that you were not aware of our restaurant renovation before your stay with us. We are very pleased to hear that you had a great experience regarding our location, rooms and lovely staff! If you ever plan to visit Amsterdam again, we would be more than honored to welcome you back! Warm Regards, Marije Veenhoven - Hotel Director
11 Jul 2024 by Tivoli Doelen Amsterdam
Dear Guest, We truly appreciate it for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. Our sincere apologies for the inconveniences with regards to the cleanliness and the maintenance of the room. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments. We hope that you do give us a chance for a future stay so that we can proof that we can do better. Warmest regards, Angelo Vassallo General Manager Tivoli Doelen Amsterdam
18 Nov 2019 by Hotel Director
Dear Guest, We want to thank you for sharing your feedback with us. We hope that you had a good time in Amsterdam. Hopefully we may welcome you back with us! Wishing you a lovely day. Kindest regards, Marije Veenhoven – Hotel Director
20 Aug 2019 by Marije Veenhoven
Cher invité, Merci de partager vos commentaires avec nous! Nous sommes ravis d'apprendre que vous avez passé un excellent séjour avec notre hôtel, son emplacement, ses chambres confortables et surtout avec notre service. Vos aimables paroles nous rendent très heureux et fiers. Si vous envisagez de revenir à Amsterdam, nous serions très honorés de vous accueillir de nouveau avec nous! Chaleureuses salutations, Marije Veenhoven - Directrice d'hôtel
18 May 2019 by Hotel Director
Dear guest, I would like to thank you for sharing your feedback with us! I am pleased to read that you enjoyed your stay with us, that you loved the location of the hotel and that you liked our staff! If you ever make plans to return to Amsterdam again, we will love to welcome you back! Kindest regards, Marije Veenhoven - Hotel Director
6 May 2019 by Hotel Director
Lieber Gast, Vielen Dank, dass Sie Ihre sehr nette Bewertung bei uns hinterlassen haben! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Wenn Sie jemals wieder Pläne haben, um Amsterdam erneut zu besuchen, würden wir uns freuen, Sie bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Marije Veenhoven Hoteldirektor
5 May 2019 by Marije Veenhoven - Hotel Director
Dear guest, I would like to thank you very much for leaving your feedback! We are delighted to read that you enjoyed our location and that you loved our breakfast! I would like to offer my sincere apologies regarding that we could not provide you a twin bed room. Unfortunately we do not have many twin bedded rooms and therefor we can not guarantee this 100%. If you ever make plans to return to Amsterdam, please give us a second chance and contact me personally so I can look after your booking for a twin bedded room. Kindest regards, Marije Veenhoven - Hotel Director
22 Apr 2019 by Hotel Director
Dear Mr./Ms, thank you for leaving your feedback with us. We apologize for not meeting up with your 5 star standards. If you ever plan to visit Amsterdam again , we would be honored to welcome you back with us. Kind regards, Marije Veenhoven Hotel Director
Tivoli Doelen Amsterdam Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury Tivoli Doelen Amsterdam Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. For a fee, parking is available. This 5-star Amsterdam hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Tivoli Doelen Amsterdam Hotel offers 81 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.
