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"The staff. They would do almost anything to help and resolve problems. The food in the Italian restaurant was good and bedroom well equipped and spaci ... " More
27 Apr 2023 by Ben Wozny - General Manager
Dear Mr. Ben,Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your genuine feedback, your ratings, and for choosing to stay with us.My team and I here are hoping that you have enjoyed your stay, and that our friendly staff somehow assisted in making your stay a pleasant one.Please accept my sincere apologies for the inconvenience occurred during your stay with the shower issue, and with the dinner booking sure. Rest assure your comments are highly appreciated. It will form an important part of our ongoing program to continue monitoring the quality of our services and facilities and will be shared with the concerned department for action to be taken. Our purpose is to serve our guests ensuring their stay is in a safe and healthy environment, with a lovely atmosphere.Looking forward to welcoming you back on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager
13 May 2019 by Sara Aqqad
Dear Anonymous, May I firstly thank you for taking the time of day to share such a detailed review of your experience at Grand Haytt Amman and for granting us a full star rating. We are pleased that you were satisfied during your stay with our facility and that our Italian restaurant was to you liking and glad that our friendly staff assisted in making it an enjoyable stay. Hope to see you again soon, for many more Italian evenings. Best Regards, Sara Aqqad
Grand Hyatt Amman offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. Business amenities include a business centre, 10 meeting rooms, and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A health club, a sauna, and spa services are also featured at the luxury Grand Hyatt Amman. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free. This 5-star Amman hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking , Free valet parking , Free parking nearby
Grand Hyatt Amman offers 327 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. LED televisions come with premium satellite channels. Fridges and minibars are provided. Bathrooms include slippers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
32 Degrees North – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Lounge – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
The Lombard – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
The Terrace – On-site restaurant. Open daily.
24-hour room service is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Zara Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hyatt Amman offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
