We requested a handicap room, which ended up being on the 3rd floor. There was an elevator, but you can't always use an elevator in an emergency, so there were no good options for escape if needed. The floor was sticky from a spill, and it took 45 minutes for someone to come clean it. The kitchen had no dishes, cooking ware, utensils, dish soap or anything. For a "recently renovated" location, it was not at all impressive. The TV didn't work, and after seven unanswered calls to the desk, we just gave up. The "handicap" shower was a step-in bathtub, but the rest of the bathroom was ADA compliant. The mattresses were adequate, but the linens were poor quality. The parking lot was not well-lit, the neighborhood didn't appear too safe, as confirmed by the shooting and emergency vehicles in the parking lot at 3:00 a.m...... We won't be staying at this one in Amarillo again, and will be hesitant to try WoodSprings again.