Staybridge Suites Amarillo - Western Crossing, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Amarillo - Western Crossing, an IHG Hotel

Balcony
Property amenity
Exterior
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

Map
36 Western Plaza Drive, Amarillo, TX, 79109
  • The Galleries at Sunset Center
    2 min drive
  • Amarillo Little Theatre
    3 min drive
  • Baptist St. Anthony's Health Care System
    5 min drive
  • Amarillo, TX (TDW-Tradewind)
    8 min drive

Room options

Suite, 2 Bedrooms, Kitchen (Dining)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, Kitchen

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen (1 King & 2 Queen Beds)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, Kitchen (2 Queen Beds)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen (1 King Bed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Staybridge Suites Amarillo - Western Crossing, an IHG Hotel

Hotel in Amarillo with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and a children's pool are onsite. Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing, an IHG Hotel offers 97 accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Staybridge Suites Amarillo - Western Crossing, an IHG Hotel. During your stay, you'll be within walking distance of The Galleries at Sunset Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from The Galleries at Sunset Center and a few minutes from Amarillo Little Theatre
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Amarillo - Western Crossing, an IHG Hotel offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. The business-friendly Staybridge Suites Amarillo - Western Crossing, an IHG Hotel also features a library, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Amarillo hotel is smoke free.

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast
  • Free manager's reception

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • DVD player
  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (limited)
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space (904 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Staybridge Suites Amarillo - Western Crossing, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1000 reviews" "
Rating 8 - Good. 241 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 56 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Cecilia Yvonne

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We checked in late night around 2am so first thing when we walked in the room and turned the lights on full of cockroach, had a nasty odor. It didn't look nothing like on the website 😕 😐 very disappointed. We canceled and left
Stayed 2 nights in Sep 2024

2/10 Terrible

Arnoldo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room had cockroaches in the sink by the burners and fridge also one of the beds was not even made right.
Stayed 1 night in Sep 2024

6/10 Okay

Mike, Dallas

Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

benjmain

Stayed 7 nights in Aug 2024

8/10 Good

Rodney

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stay Only if you Must.
Pretty uneventful. The facility is extremely tired for a Staybridge. Lots of dings and cracks in the wall, several horrendous carpet stains, filthy and worn cutlery, etc. We’ve stayed primarily at Staybridges throughout our travels around the US and generally speaking, Staybridges are outstanding and pristine. Unfortunately this one is in dire need of updating and cosmetic repairs.
Stayed 1 night in Aug 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

chris w

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quite and comfortable. Bed was great and sheets where soft. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Very clean and spacious
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Cochroaches at Staybridge Amarillo. Cockroaches at motel 6 Fayetteville. I literally used home defense max one I got home and washed all clothes twice! Left suitcases in garage after spraying them. We are type to check beds first for bed bugs. Told my kids to not put anything on the floor.
Stayed 1 night in Jul 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property.
We got in late so the room was all we cared about. Clean, quiet and comfortable. Easy check in. Nice property. Felt safe.
Stayed 1 night in Aug 2024

6/10 Okay

Karthick

Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Angela, Victorville

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is not kept up. Seems dirty and old. The pool is foggy and the hotel smells funny. Front desk staff is super friendly and kind.
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Fidencio

Stayed 1 night in May 2024

10/10 Excellent

Stephen

Stayed 1 night in Jul 2024

2/10 Terrible

Ginger

Stayed 1 night in Jul 2024

2/10 Terrible

Enrique

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Raygina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Last Resort
Room was stuffy when we 1st arrived. Obvious water damage in bathroom. Carpet had a slight urine smell in the corner of the room by the phone. Pillows were good but honestly I didn’t even pull the sheets back since I was just passing through. Overall wasn’t comfortable. Eww!
Stayed 1 night in Jul 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Philip

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok. Not worth the high price
Just ok. A little dirty and slightly run down.
Stayed 1 night in Jun 2024

6/10 Okay

Juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is an older property. The ratings are deceiving for sure! It has not been updated and is not very clean. The shower had what looked like black mold on the ceiling, the couch had noticeable stains and rips and the room smelled “old” and dusty. The beds were comfy and the breakfast was pretty good! For the price though I expected more. If you find this at a lower rate it is for sure a budget type hotel. Don’t expect anything upgraded or fancy for sure though!
Stayed 1 night in Jun 2024

10/10 Excellent

michael

Travelled with family
No Coffee in Lobby
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique

Stayed 1 night in Jun 2024