Hotel in Amarillo with free breakfast and a 24-hour front desk
Along with an indoor pool, this hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking. Change of towels is available on request.
Quality Inn West Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.
Recreational amenities at the hotel include an indoor pool.
Children under 18 years old are not allowed in the swimming pool without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Quality Inn West Medical Center. During your stay, you're just a quick walk from Baptist St. Anthony's Health Care System. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
Free continental breakfast served daily
Free WiFi
Free self parking
Take a swim in the indoor pool
Amenities include a business center, a meeting room, and a multilingual staff
Just a 3-minute walk from Baptist St. Anthony's Health Care System and 6 minutes by foot from Northwest Texas Hospitals
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Medical Center. Self parking is free.
Smoking is allowed in designated areas at this Amarillo hotel.
Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking on site
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options
Food and drink
Free continental breakfast available daily 6:00 AM–9:00 AM
Things to do
Indoor pool
Family friendly
Indoor pool
Microwave
Conveniences
Vending machine
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Multilingual staff
Business services
Business centre
A meeting room
Outdoors
Pool sunloungers
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Roll-in shower
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
TV channels
TV
Food and drink
Microwave
More
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
Pool access available from 10:00 AM to 8:00 PM.
Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo
Quality Inn West Medical Center Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 191 out of 1000 reviews" "
10 - Excellent
191
Rating 8 - Good. 215 out of 1000 reviews" "
8 - Good
215
Rating 6 - Okay. 199 out of 1000 reviews" "
6 - Okay
199
Rating 4 - Poor. 157 out of 1000 reviews" "
4 - Poor
157
Rating 2 - Terrible. 238 out of 1000 reviews" "
2 - Terrible
238
6.2/10
Cleanliness
7.0/10
Staff & service
5.6/10
Amenities
5.6/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
21 Aug 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Verified traveller
Stayed 1 night in Aug 2024
6/10 Okay
Naomi
20 Aug 2024
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The price was good for the one night we were staying. Probably wouldn’t stay for more than one night. Bathroom door was splintered at bottom. Baseboards in bathroom also looked dirty. You get what you pay for.
Naomi
Stayed 1 night in Aug 2024
8/10 Good
Zachary
19 Aug 2024
Liked: Cleanliness, staff & service
I liked that the internet was fast and I enjoyed how friendly the staff was.
However, the breakfast wasn’t very big in its selection and the room wasn’t as clean as I thought it would be. The floor was extremely sticky like there was gum on the floor and the tub had no way to make a bath, only a shower
Room was dirty! Carpet stained…ceiling had multiple areas that were sagging and pealing. Shower dirty! Reception area was nice but room #136 was gross. Might not ever stay at a Quality hotel again..ever.
I see reviews about how terrible this place was but decided to give it a try since some reviews were okay and I had a funeral to get to from out of state upon arrival the room was dirty the sheets not changed so I let the front lady know she switches me rooms which was worse has broken stuff dirty no fridge so they switched me rooms again and it was still dirty we left with bites on us and not to mention the breakfast is literally just waffles you make yourself and cereal no eggs or nothing and the pool smells disgusting and looks foggy TRUST ME when I say DO NOT!!! Ignore the bad reviews the cleaning lady’s just talk about they’re lives and don’t do a thing I looked everywhere for them to get trash bags they were talking about personal life and just cussing being ghetto talking about fighting people and the baby daddies DO better!!
Hallways smelt like weed, carpet in hallways were pulled up, outside trash cans were filled so odor when you walked past, the mattress was worn out caved in the middle but ac worked great and breakfast was good.
Danny
Stayed 2 nights in Jul 2024
4/10 Poor
Susan
7 Aug 2024
Disliked: Staff & service
My husband and I are in our 70s and were put on the second floor with no elevator. It was a hassle getting our bags up the stairs. I asked at check-in if a first floor room was available and was told they were all taken. When we got in the room, the heater was on. It took awhile to cool it down. The next morning there were three cars in the parking lot. I can't imagine the first floor was full. At breakfast (skimpy) I asked the desk attendant if a first floor room was available. He immediately moved us to another room which leads me to believe it was available the night before.
Took them 3 rooms to get me one that was actually ready and even that room wasnt completely clean, something in the room made me sick and ruined the trip i had breathing problems everytime i was in the room.
Not clean. What towels were in the room were old and thin. Stains on comforters and bathtub was peeling. Cracks in the walls and around ceiling. AC worked great! Checked out the same night just could not stay there.
The room was dirty, the bathroom doors would not shut it also had half laminate the bottom of it missing. The outside was dirty trash everywhere and the breakfast was just coffee and muffins. I couldn't sleep i was scared.
The room was dirty. Towels wernt stocked or tissues. Lamp shade was broken bath tub /shower was dirty. Room smelled like smoke but was non smoking. The hotel outside ans lobby look great but the room we received wasnt update or clean
We checked in and got our two rooms connecting. When we opened the second room it was occupied already. We went back to the front desk to change rooms and moved to the other side of the motel to keep connecting rooms. When we opened those rooms they were single beds and not double beds! As we have 7 people single beds would not work! We went back and changed rooms again! This time one of the rooms did not have a fridge but we decided to just toss our leftover food and stay in that room as to not have to move again!
We stayed for 2 reasons, otherwise I would have asked for a refund and left! The kindness and service I received at check-in (and there after) when a issues arose were the best! I didn’t get her name, but she is the main reason we stayed. She did what she was able to accommodate us. Our room was adequate and only for 12 hours. The shower barely worked right for us. We could hear way too much going on outside. No functioning ice machine. Although the room was clean it was very dated!