Quality Inn West Medical Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn West Medical Center

Lobby sitting area
Front of property
Desk, blackout curtains, free WiFi, bed sheets
Lobby
Indoor pool, open 10:00 AM to 8:00 PM, pool loungers

Reviews

6.0 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1610 S. Coulter St., Amarillo, TX, 79106
  • Baptist St. Anthony's Health Care System
    3 min walk
  • Northwest Texas Hospitals
    6 min walk
  • Don and Sybil Harrington Cancer Center
    9 min walk
  • Amarillo, TX (TDW-Tradewind)
    11 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn West Medical Center

Hotel in Amarillo with free breakfast and a 24-hour front desk
Along with an indoor pool, this hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking. Change of towels is available on request.
Quality Inn West Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Quality Inn West Medical Center. During your stay, you're just a quick walk from Baptist St. Anthony's Health Care System. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and a multilingual staff
  • Just a 3-minute walk from Baptist St. Anthony's Health Care System and 6 minutes by foot from Northwest Texas Hospitals
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Medical Center. Self parking is free.

Smoking is allowed in designated areas at this Amarillo hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Roll-in shower
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Microwave

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo

Quality Inn West Medical Center Reviews

Reviews

6.0
Rating 10 - Excellent. 191 out of 1000 reviews" "
Rating 8 - Good. 215 out of 1000 reviews" "
Rating 6 - Okay. 199 out of 1000 reviews" "
Rating 4 - Poor. 157 out of 1000 reviews" "
Rating 2 - Terrible. 238 out of 1000 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Naomi

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The price was good for the one night we were staying. Probably wouldn’t stay for more than one night. Bathroom door was splintered at bottom. Baseboards in bathroom also looked dirty. You get what you pay for.
Stayed 1 night in Aug 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service
I liked that the internet was fast and I enjoyed how friendly the staff was. However, the breakfast wasn’t very big in its selection and the room wasn’t as clean as I thought it would be. The floor was extremely sticky like there was gum on the floor and the tub had no way to make a bath, only a shower
Stayed 7 nights in Aug 2024

8/10 Good

Cathy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

KHANH

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet can't flush I call to fix it. But they don't fix it. And don't change my room. So terrible. They don't do anything.
Stayed 5 nights in Aug 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty! Carpet stained…ceiling had multiple areas that were sagging and pealing. Shower dirty! Reception area was nice but room #136 was gross. Might not ever stay at a Quality hotel again..ever.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ciara

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I see reviews about how terrible this place was but decided to give it a try since some reviews were okay and I had a funeral to get to from out of state upon arrival the room was dirty the sheets not changed so I let the front lady know she switches me rooms which was worse has broken stuff dirty no fridge so they switched me rooms again and it was still dirty we left with bites on us and not to mention the breakfast is literally just waffles you make yourself and cereal no eggs or nothing and the pool smells disgusting and looks foggy TRUST ME when I say DO NOT!!! Ignore the bad reviews the cleaning lady’s just talk about they’re lives and don’t do a thing I looked everywhere for them to get trash bags they were talking about personal life and just cussing being ghetto talking about fighting people and the baby daddies DO better!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandrea

Stayed 1 night in Aug 2024

6/10 Okay

Danny

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hallways smelt like weed, carpet in hallways were pulled up, outside trash cans were filled so odor when you walked past, the mattress was worn out caved in the middle but ac worked great and breakfast was good.
Stayed 2 nights in Jul 2024

4/10 Poor

Susan

Disliked: Staff & service
My husband and I are in our 70s and were put on the second floor with no elevator. It was a hassle getting our bags up the stairs. I asked at check-in if a first floor room was available and was told they were all taken. When we got in the room, the heater was on. It took awhile to cool it down. The next morning there were three cars in the parking lot. I can't imagine the first floor was full. At breakfast (skimpy) I asked the desk attendant if a first floor room was available. He immediately moved us to another room which leads me to believe it was available the night before.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible rooms
Took them 3 rooms to get me one that was actually ready and even that room wasnt completely clean, something in the room made me sick and ruined the trip i had breathing problems everytime i was in the room.
Stayed 2 nights in Aug 2024

2/10 Terrible

Will

Stayed 2 nights in Aug 2024

2/10 Terrible

Teresa

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean. What towels were in the room were old and thin. Stains on comforters and bathtub was peeling. Cracks in the walls and around ceiling. AC worked great! Checked out the same night just could not stay there.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

roberta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary place to stay
The room was dirty, the bathroom doors would not shut it also had half laminate the bottom of it missing. The outside was dirty trash everywhere and the breakfast was just coffee and muffins. I couldn't sleep i was scared.
Stayed 1 night in Jul 2024

4/10 Poor

brandie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. Towels wernt stocked or tissues. Lamp shade was broken bath tub /shower was dirty. Room smelled like smoke but was non smoking. The hotel outside ans lobby look great but the room we received wasnt update or clean
Stayed 1 night in Jul 2024

4/10 Poor

Kelly

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Decent for the price.
We checked in and got our two rooms connecting. When we opened the second room it was occupied already. We went back to the front desk to change rooms and moved to the other side of the motel to keep connecting rooms. When we opened those rooms they were single beds and not double beds! As we have 7 people single beds would not work! We went back and changed rooms again! This time one of the rooms did not have a fridge but we decided to just toss our leftover food and stay in that room as to not have to move again!
Stayed 1 night in Jul 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Ramon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Some where to sleep
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

2/10 Terrible

Sierra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate for 12 hours
We stayed for 2 reasons, otherwise I would have asked for a refund and left! The kindness and service I received at check-in (and there after) when a issues arose were the best! I didn’t get her name, but she is the main reason we stayed. She did what she was able to accommodate us. Our room was adequate and only for 12 hours. The shower barely worked right for us. We could hear way too much going on outside. No functioning ice machine. Although the room was clean it was very dated!
Stayed 1 night in Jul 2024