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Quality Inn West Medical Center

2.5 star property

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Photo gallery for Quality Inn West Medical Center

Lobby sitting area
Exterior
Indoor pool, open 10:00 AM to 8:00 PM, pool loungers
Lobby
Desk, blackout curtains, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
1610 S. Coulter St., Amarillo, TX, 79106
  • Baptist St. Anthony's Health Care System
    ‪3 min walk‬
  • Northwest Texas Hospitals
    ‪6 min walk‬
  • Texas Tech University Health Sciences Center
    ‪10 min walk‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

La Quinta Inn by Wyndham Amarillo West Medical Center

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.1 out of 5, (250)
The price is €57
for 1 room
includes taxes & fees
18 Apr - 19 Apr
La Quinta Inn by Wyndham Amarillo West Medical Center

About this property

Quality Inn West Medical Center

Hotel in Amarillo with free breakfast and a 24-hour front desk
Along with an indoor pool, this hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking. Change of towels is available on request.
Quality Inn West Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Quality Inn West Medical Center. During your stay, you're just a quick walk from Baptist St. Anthony's Health Care System. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and a multilingual staff
  • Just a 3-minute walk from Baptist St. Anthony's Health Care System and 6 minutes by foot from Northwest Texas Hospitals
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Medical Center. Self parking is free.

Smoking is allowed in designated areas at this Amarillo hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo

Quality Inn West Medical Center Reviews

Reviews

6.0
Rating 10 - Excellent. 194 out of 1005 reviews
Rating 8 - Good. 203 out of 1005 reviews
Rating 6 - Okay. 197 out of 1005 reviews
Rating 4 - Poor. 162 out of 1005 reviews
Rating 2 - Terrible. 249 out of 1005 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Nickola

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken toilet, was advised to use lobby facilities Dirty tub 2 TV remotes but neither operated the Tv
Stayed 1 night in Dec 2024

10/10 Excellent

Domenik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is so helpful and friendly. Thank you Michelle for helping me get through the long and awful ordeal!
Stayed 1 night in Dec 2024

2/10 Terrible

FELECIA

Travelled with family and small children, Business traveller
Disliked: Amenities
It had bed bugs and the sheets were dirty with stains .. The next door person had company running in and out all night til anout 6a . They wete loud ot was a horrible stay i would never tell nobody to.come there
Stayed 1 night in Dec 2024

2/10 Terrible

MOI HONG

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever stayed. I booked 3 rooms for my family and all 3 were not cleaned up and prep for stay. Stained coffee maker and microwave. TV no picture. Beds were not made. Sheets appeared preused and not washed, crumpled and with hair and some dirt, some stained spots on them. Dirty hand tower in the middle of bathtub. No toiletries inside the bathrooms. Blankets were old and thin for the weather and some without a protective sheet underneath it. Manager was not around. Receptionist couldn't help much. Since it was late at 11:30pm and I have already paid online through Expedia for the 3 non-refundable rooms, we have to do a quick room clean up ourselves and slept with our winter jackets on and without taking any shower.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The shower was draining slow. The room had dog food in the floor. The vanity light didn't work. If it weren't for the pleasant check in, the stay would have been awful.
Stayed 1 night in Dec 2024

8/10 Good

Nicosha

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean in it was quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

uemuet

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I got it, i was the only gueat at christmas eve, But that should not keep back fro serving breakfast The rooms need a good clean up Dont help that pool is i side and the hallway smells like chloride
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Travelled with family, Travelled with family and small children
It was fair enough for the occasion
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Okay stay
The rooms were pretty good for the price, but were obviously a bit old and run down. I rented two rooms to accommodate my whole family and one of the rooms initially was boarded up and inaccessible. They had to assign a different room, which was a bit awkward. I got a good night’s sleep and a passable continental breakfast. Nothing too exciting, but passable.
Stayed 1 night in Dec 2024

4/10 Poor

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedding was dirty
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The booked to a room under construction. I couldn’t stay. This is Christmas travel so all the other hotels were booked. I had no place to stay. I had to go to another town and pay triple the cost for the hotel. Never will stay at the brands chains again. Absolutely horrible.
Stayed 1 night in Dec 2024

4/10 Poor

Andera

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Ok so you get what you get for the price. It's a place to sleep with a bathroom. Heater works really well. Pretty clean in the rooms. The staff at the front desk was friendly It smelled like cow manure due to being close to a feed lot. But we couldn't smell it in the rooms. Not very secure on the outside the door doesn't have key card entrance anyone can walk in. Doors to the rooms are hard to open due to settling of the building, and doors don't open the first or 3rd time you try to use your card even though the light turns green. One of the rooms the door kept locking open.
Stayed 1 night in Dec 2024

6/10 Okay

Isabelle

Stayed 2 nights in Nov 2024

6/10 Okay

Joseph

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
First room had a maintenance issue that housekeeping should have noticed. Front desk was friendly and helpful and got us moved to a different room.
Stayed 1 night in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great parking
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Stayed 2 nights in Nov 2024

2/10 Terrible

Viana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was old and dirty
Stayed 1 night in Dec 2024

8/10 Good

Julie, Aledo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean
Stayed 1 night in Nov 2024

2/10 Terrible

Hannah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty, no toilet paper/tissues and the door would not close completely. Very run down.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Oct 2024

2/10 Terrible

Colleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!!!
This room was horrible! There were live and dead bugs in the bathroom, a greasy arm print on the mirror by the front door, looked like somebody’s been playing on the bed after it was made. I had stayed there about 25 years ago. Looks exactly the same as it did then. The carpet was disgusting and the mattresses were sagging , we got a room with two queen beds. I went to the front to ask for a handicap accessible room & while I was standing there, the girl at the counter, answered the phone and gave the only room available away while I was right in front of her waiting.
Stayed 1 night in Nov 2024

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very run down & in need of renovation. I was not able to use the shower due to the showerhead being broken. This was reported to the maintenance staff, who agreed to take care of it. I stayed only 1 night so don't know if it was.
Stayed 1 night in Oct 2024

8/10 Good

Gerald

Stayed 1 night in Oct 2024