The Great Rivers, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Great Rivers, Ascend Hotel Collection

Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Lobby
Free daily full breakfast

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
3559 College Avenue, Alton, IL, 62002
  • Robert Wadlow Statue
    14 min walk
  • Fast Eddie's Bon Air
    4 min drive
  • Fresenius Medical Care
    4 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    33 min drive

Room options

Room, 1 King Bed, Transfer Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Great Rivers, Ascend Hotel Collection

Hotel with free breakfast, near Robert Wadlow Statue
An indoor pool, an outdoor pool, and a restaurant are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
The Great Rivers, Ascend Hotel Collection offers 135 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 43-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Alton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Great Rivers, Ascend Hotel Collection. During your stay, you'll be within walking distance of Robert Wadlow Statue. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Robert Wadlow Statue and 6 minutes from Historic Museum of Torture Devices
  • Airport shuttle service available
The Great Rivers, Ascend Hotel Collection offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 4500 square feet (418 square meters) and includes a conference center. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Great Rivers, Ascend Hotel Collection. Self parking is free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Chapala - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Airport shuttle available

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Chapala

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4500 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 173
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 79
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 22 2024 to November 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets welcome with a USD 50.00 deposit
  • Only cats are allowed
  • Weight limit: 176 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Alton Lewis&clark Trail Site
Holiday Inn Lewis&clark Trail Site
Atrium Hotel Alton
Atrium Hotel
Atrium Alton
The Great Rivers, Ascend Hotel Collection Hotel
The Great Rivers, Ascend Hotel Collection Alton
Best Western Premier Alton St. Louis Area Hotel
The Great Rivers, Ascend Hotel Collection Hotel Alton

The Great Rivers, Ascend Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 259 out of 652 reviews" "
Rating 8 - Good. 188 out of 652 reviews" "
Rating 6 - Okay. 103 out of 652 reviews" "
Rating 4 - Poor. 55 out of 652 reviews" "
Rating 2 - Terrible. 47 out of 652 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gregg

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice overall
Over all it was good. I only scored a 3 on condition because the entry light only flickered, the toilet kept running and the tub didnt have safety strips. A lot had been upgraded and looked nice. I reported the light and toilet.
Stayed 1 night in Sep 2024

6/10 Okay

Bret

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great people. Conditions of hotel not so great
They were friendly. I have stayed there before but it’s seems they have let the property go. The first room I was in the lights kept flickering and could not get hot water in the shower. And when I did report it to the gentleman at the front desk I was just met with a stare before he finally asked if I would like to switch rooms. Everyone else I encountered at the desk was very friendly and helpful. The people were great the room not so much.
Stayed 4 nights in Sep 2024

4/10 Poor

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great, convenient stay
Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Stayed 2 nights in Aug 2024

6/10 Okay

Kimberly, Florissant

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Therman

Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Whitney

Travelled with family and small children
Liked: Property conditions & facilities
Room was very clean! Nice pool
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall look, comfort, and vide was a steal for the price. Peaceful area, location. My only down side was confusion on what all the hotel had to offer, but i didn't ask either.
Stayed 2 nights in Jul 2024

4/10 Poor

Heather

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was so loud and kids in the lobby getting coffee in middle of night, could hear everything in our room including people in the pool. Had a guy beating on our door at 2am looking for someone else. Had to get a drink at desk and their bottles of soda are $4 each and flat, no vending machine. Was not impressed at all, will definitely go elsewhere next time.
Stayed 1 night in Jul 2024

10/10 Excellent

Miriah

Stayed 2 nights in Jul 2024

8/10 Good

Staci

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 7 nights in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fine. Main reason for picking this hotel was that it had a restaurant in the building. The food was delicious but our waiter was terrible. I watched him talk with people at another table for about 10 minutes taking his cell phone our several times to show something to the people at the table. Meanwhile someone else refilled our drinks for us. Also had too wave him down after getting to go boxes to get the check to pay for the meal.
Stayed 1 night in Jun 2024

10/10 Excellent

Briana

Stayed 1 night in Jun 2024

4/10 Poor

Mahogany

Disliked: Cleanliness, property conditions & facilities
Second best hotel in area
Stayed 1 night in Jun 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

ADRIENNE

Travelled with family
Disliked: Cleanliness, room comfort
A little sad....
This hotel is dated, and smells old. The lobby is hot, as are the hallways. The carpets have not been cleaned in a while. I stepped into the shower then back out into the room to get shampoo. When I stepped back in the shower I had muddy foot prints. Half the rooms face the pool. All the pool noise is made louder by the shape of the roof. The pool rules state the pool is for registered guests only, but there was a pool party for 30+ local kids. They were being dropped off by their parents. The breakfast is powdered eggs, sausage links, cold biscuits and gravy. There is cut fruit if you get there early, like at 6am. Same goes for milk for cereal and juice. There is plenty of bland coffee. You may not leave the breakfast area with any food. The binder in the rooms are out of date. The onsite eatery is Mexican, not a grill and seafood place. The elevators are well used and one has no display for the floor numbers. There was some sort of car meet up in the parking lot that had nothing to do with the hotel, but took up most of the parking spaces. Alton has had better days, and so has this hotel.
Stayed 3 nights in Jun 2024