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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Samal Resort & Spa, you'll be within walking distance of Shymbulak Ski Resort. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Roof Restaurant
  • Take a swim in the indoor pool
  • Treat yourself to massages, body wraps or facials at Spa Centre Samal
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Shymbulak Ski Resort and 6 minutes from Medeo
  • Airport shuttle service available for a fee

Property Features

Samal Resort & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Samal Resort & Spa. An airport shuttle (available on request) is available for a fee. Self parking is free. This 5-star Almaty hotel is smoke free.

  • 29 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 2011
  • Buffet breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Samal Resort & Spa offers 29 accommodations with DVD players and minibars. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. This Almaty hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Hypo-allergenic bedding
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Roof Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Samal Restaurant – This restaurant specialises in Eastern European cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Centre Samal. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage
  • Sauna in spa
  • Thai massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Samal Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 9000 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Samal Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 6500 per person (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 9000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Samal Almaty
  • Samal Resort Almaty
  • Samal Resort Spa
  • Samal Resort & Spa Hotel
  • Samal Resort & Spa Almaty
  • Samal Resort & Spa Hotel Almaty

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.