Royal Park Hotel Almaty

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Park Hotel Almaty

Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Exterior
Reception
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Sholokhov St. 29, Almaty, 050011
  • MEGA Park
    9 min drive
  • Almaty Cathedral
    11 min drive
  • Almaty Zoo
    12 min drive
  • Almaty (ALA-Almaty Intl.)
    19 min drive

Room options

Standard Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Single Room

  • Sleeps 3
  • 1 Twin Bed

Similar properties

About this property

Royal Park Hotel Almaty

Almaty hotel in Turksib District with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Royal Park Hotel Almaty offers 57 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Royal Park Hotel Almaty, you'll be close to Gabit Musrepov Kazakh Theatre for Children and Youth. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 9 minutes by car from MEGA Park and 10 minutes from Gabit Musrepov Kazakh Theatre for Children and Youth
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Royal Park Hotel Almaty also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Almaty hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Royal Park Hotel Almaty has a restaurant on site.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: KZT 1000 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 5000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately KZT 1000 per person
  • Airport shuttle fee: KZT 3000 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Royal Park Hotel Almaty offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Royal Park Hotel Almaty
Royal Park Almaty
Royal Park Hotel Almaty Hotel
Royal Park Hotel Almaty Almaty
Royal Park Hotel Almaty Hotel Almaty

Royal Park Hotel Almaty Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Parshant Rakesh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is really garbage. Do not suggest this to anyone.
Stayed 4 nights in Aug 2024

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Checked in for a short airport layover. Desk clerk was not at all happy to greet us. She wanted to charge us t4000 per person for a ride to the airport. The room was stifiling hot, and running the AC it took hours for the room to cool down. Upon check out the same desk clerk, told us to "go sit on the couch, while we check out the room." We had already called for a ride, so we had to wait about 15 minutes. Once the clerk got the okay, that we hadn't stolen anything from the room, she simply waved us away, and said "you can leave now". The area around the hotel is in a sketchy area with people walking around, some in the shadows, or just sitting in cars. There is also a car wash next door, that is open really late and seems to be a hangout. We stayed there because the reviews were good, but I would not ever stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service
great staff the hotel is 20-25 minutes away from the city center
Stayed 3 nights in May 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable, helpful front desk
Very pleased with this hotel, so we came back when we retuened to Almaty. Very clean property. Rooms are beautiful and comfortable, with super clean comfortable bed. Wifi acceptable but could be improved. Front desk was extremely helpful with all needs. In a very nice neighborhood, and is located close to major train station, supermarket, major bus routes into city, and local parks. Will be happy to stay here again in the future.
Stayed 3 nights in Apr 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall
Good for a night. Next to a small mall with a supermarket. Relatively close to the airport. Restaurant is weak.
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas, Colorado Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in at midnight was flawless. And check-out the same. Room was comfortable and quiet. Everything was very nice.
Stayed 1 night in Apr 2024

8/10 Good

Tuguldur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for airport transfer. Called hotel to notify late 1 AM check-in. Staff was helpful with late night check in. Hotel could work on reducing noise.

8/10 Good

Luis

Stayed 1 night in Jul 2022

8/10 Good

mounif

Liked: Amenities
It is good value for money but requires higher standards of cleanliness particularly at the reception. Also only one reception understands English.
Stayed 3 nights in Apr 2022

10/10 Excellent

Craig, turriff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 1 night in Mar 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Daniiar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service!!! Nice and clean, thank u for barmen
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

May, Sydney

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the service provided by Zhamalay. She's an intelligent young lady, very helpful in organizing a day trip for us. Also gave good suggestions on the dinner we had from the kitchen. Kitchen serve good food. Only downside is the location of the hotel, far from city centre but convenient for those travel by train to other countries as it's close to railway station
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good service convenient to airport and great price
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the hotel especially at the reception is excellent. A person in particular that is a key to this hotel and a big asset is Zhamalay. She will do her best to make the client happy. My flight was late at night and I was able to do a late checking. My stay was a real plaisant. I wish only the hotel train the staff especially in the restaurant to learn English. Basic English is important to serve client. A need of an English Channel for the TV is important. I could not follow the news around the world during my whole stay.
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Courteous staff. Airport pick-up - all good
Stayed 1 night in Jan 2019

10/10 Excellent

Douglas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle driver was waiting with a sign at the airport. When you arrive at 4am, this is awesome! Hotel is clean & comfortable. Bed was great!
Stayed 1 night in Oct 2018

8/10 Good

BrijKishoreLodh, Bishkek

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast assortment was terrible. They provide only Soviet style fixed 3 varieties and you have to select one . Also the quantity is very insufficient.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location near airport.
Great staff and wonderful service. Close to airport. I suggest you book the taxi through the hotel as I had a taxi driver from airport take me very far from hotel. In the end it would have been cheaper and faster to book the arrival taxi through hotel as it seems most taxi drivers do not know the hotel and cannot read English.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flying Pancake
The manage keeps the entire hotel very clean. I have never seen a such a clean 3 star hotel before. They even clean the walls. Overall, very clean, convenient and great location. I would stay here again 100% 알마티 3성급 중에 제일 깨끗해요.
Stayed 2 nights in Apr 2024

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Very conveniently located hotel if you need a stay before departing to the airport (just about 10-15 min away). The staff was very helpful and friendly, and I really enjoyed my experience there.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
공항에서 가깝고 저렴하고 아침식사도 잘나오고 방이 깨끗함. 직원이 친절하고 옆에 큰 쇼핑몰도 었어 장보기 편리. 특히 공항까지 무료셔틀버스 운영. 가성비 최고!
Stayed 1 night in Jun 2019