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Hotel Kazzhol Almaty

4.0 star property

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Photo gallery for Hotel Kazzhol Almaty

Front of property – evening/night
Interior
Indoor pool
Junior Suite
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

Map
Gogol Street, 127/1, Almaty, 050000
  • MEGA Park
    ‪19 min walk‬
  • St Nicholas Cathedral
    ‪3 min drive‬
  • Almaty Central Stadium
    ‪5 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪18 min drive‬

Room options

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Living room

Suite

  • 44 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Beles Apartments

  • Kitchen
  • Parking included
  • Free WiFi
  • Breakfast available
The price is €66
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Beles Apartments

About this property

Hotel Kazzhol Almaty

Almaty hotel in Almaly District with a full-service spa and free breakfast
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Kazzhol Almaty offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, AquaFit. Services include massages. The spa is open daily.
During your stay at Hotel Kazzhol Almaty, you'll be within walking distance of Hippodrome. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the indoor pool
  • Indulge with massages at AquaFit
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • 14 minutes by foot from Hippodrome and a 2-minute drive from MEGA Park
  • Airport shuttle service available for a fee
Hotel Kazzhol Almaty offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. A fitness center, spa services, and multilingual staff are also featured at the business-friendly Hotel Kazzhol Almaty. An airport shuttle (available on request) is available for a fee. Free self parking is available. A complete renovation of Hotel Kazzhol Almaty was completed in September 2022.

Smoking is allowed in designated areas at this 4-star Almaty hotel.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Hotel Kazzhol Almaty has a restaurant on site.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • A meeting room

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Designated smoking areas
  • Renovated entire property – September 2022

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Plasma TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 10000 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 10000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel Kazzhol Almaty offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Hotel Kazzhol
Hotel Kazzhol Almaty
Kazzhol
Kazzhol Almaty
Kazzhol Hotel
Kazzhol Hotel Almaty
Hotel Kazzhol Almaty Hotel
Hotel Kazzhol Almaty Almaty
Hotel Kazzhol Almaty Hotel Almaty

Hotel Kazzhol Almaty Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 96 reviews
Rating 8 - Good. 38 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 6 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
The front entrance needs a ramp for bringing up luggage. There are only stairs.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our go-to hotel in Almaty
this is our third or fourth stay at Kazzhol Hotel in Almaty on Gogol Street. We've greatly enjoyed this hotel It's comfortable, staff is helpful, the location is great with a large mall nearby. Breakfast is also excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Glynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel kazzhol is off the main roads so it’s a bit quieter. It’s in a nice area of the city and it’s very convenient for getting everywhere using Yandex taxi. There are also shops and restaurants within easy walking distance. The room was spacious and comfortable, the staff were helpful and pleasant, and there are lots of choices for breakfast. Very pleasant!
Stayed 6 nights in Oct 2023

4/10 Poor

Oleksandr

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is pretty old. I stayed two days and there were many small issues: no drinking water at arrival. dirty bathroom, housekeeper entering the room without knocking, finally, no hot water when I was leaving the hotel at 5am in the morning .. Kazzhol Park Inn was the way better.
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Not good at all
Stayed 6 nights in Sep 2023

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
This was a nice hotel. It is tucked away off of a larger road, making it quiet yet conveniently located. The pool and sauna facilities are nice and the breakfast is good!

6/10 Okay

DAVID

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was reasonable price and well located. The booking was for a twin room but double room provided so had to use the couch as second bed. Slow to get service to the room for sheets, duvet etc. perhaps a little understaffed at the hotel. Rooms were clean and well maintained and spacious. Pool is nice, gym is lacking equipment.
Stayed 2 nights in May 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, breakfast was good and no hassles kind of place. Property has great views of the Shymbulak alps and rooms had a balcony with table and chairs. Property is a bit tired and dated but otherwise it’s fine, reception staff spoke English

10/10 Excellent

Makhmadrasul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
It was so cool
Stayed 1 night in Dec 2022

2/10 Terrible

Evgeniya

Stayed 3 nights in Sep 2022

4/10 Poor

Sally

Travelled with partner
Disliked: Cleanliness, staff & service
Booked 3 nights before joining a Tour that had another 2 nights here at start and end of the trip. Originally booked a room with balcony, but had to change dates, and upgrade to Jnr suite due to unavailability of date on Expedia, which I assumed also had balcony. No fault of hotel this, but I had to downgrade again on arrival to get the balcony, (at same price) but was able to keep that room for the first 2 tour nights. The last 2 were in a standard room. No kettle in either, safe did not work in first, rooms not serviced or only partially, on several days. Rooms dirty. Food hygiene at SALT at breakfast was awful,with staff handling foods with bare hands touching their faces and noses, and guests having to handle food too, as lack of utensils. Restaurant dirty, uncleared tables, and smell of stale food/fat permeated hotel all day. Dinner in restaurant was just as poor, stale salads and breads, poorly cooked meat. Restaurant didn't have most of their advertised drinks. Bar unmanned. No outdoor space. One receptionist, who appeared to be management, was excellent; Thank-you to her. Others were friendly, but clueless, and far from helpful. No porters, no aircon in restaurant, air con in 2nd room was ineffective. Its quite a walk to decent restaurants and bars. Smoking Area outside hotel rarely cleaned. There was even a pair of women's knickers thrown on the floor in front of the second entrance, among the piles of litter. No security, anyone could wander about.
Stayed 2 nights in Sep 2022

10/10 Excellent

Aruna

Stayed 1 night in Sep 2022

8/10 Good

Oleg, Clermont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an older building from Soviet time. It's clean and nice overall. I enjoyed massage at the fitness center
Stayed 1 night in Aug 2022

10/10 Excellent

Tetiana

Stayed 6 nights in Jul 2022

6/10 Okay

Jonathan D

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

YOGESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Kazzhol
Stayed in the hotel several times in 2018, clean, quiet with great staff. Gym is good with pool and exercise equipment. Only slight complaint is it gets very busy in the dining room at peak breakfast times.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

4/10 Poor

Maria Suriya

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bring a coat or a blanket
Was very cold....frisking...entrance look a bazar! Price very night for the services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff-and an excellent resturant!!!!!
Stayed 3 nights in Feb 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Had what I needed, but don't expect too much.
The hotel is in a great location and has the amenities advertised. However, I found the room to be rather small and there was quite a lot of loud renovations across the hall from my room during the day. The people are this hotel's saving grace.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, modern rooms, good location, great breakfast. OK gym. Massages are a good deal, but she'll crack some of your bones!
Stayed 1 night in Jul 2017

8/10 Good

Ineke, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Room was rather small but adequate, as was the bathroom which had a shower which leaked badly onto bathroom floor. A small balcony was a bonus. Staff were very helpful whenever we needed something.