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Mercure Alice Springs Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Alice Springs Resort

Outdoor pool, pool umbrellas, pool loungers
View from room
Lobby sitting area
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
34 Stott Terrace, East Side, NT, 0870
  • Olive Pink Botanic Garden
    6 min walk
  • Australian Aboriginal Dreamtime Gallery
    9 min walk
  • Todd Mall
    10 min walk
  • Alice Springs, NT (ASP)
    16 min drive

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 34 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Alice Springs

Pool
Kids pool
Parking included
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4.1 out of 5, Very good, (1001)
The price is €113
for 1 night
includes taxes & fees
5 Jan - 6 Jan
DoubleTree by Hilton Alice Springs

About this property

Mercure Alice Springs Resort

Luxury Alice Springs hotel in East Side with free parking
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and dry cleaning are onsite. Housekeeping is available on request.
Mercure Alice Springs Resort offers 139 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Alice Springs Resort. During your stay, you're just a quick walk from Olive Pink Botanic Garden. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a poolside location while dining at Barra on Todd Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Within a 10-minute walk of Olive Pink Botanic Garden and Mbantua Fine Art Gallery and Cultural Museum
Mercure Alice Springs Resort offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Alice Springs Resort. Self parking is free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Barra on Todd Restaurant - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 20-35 for adults and AUD 12-15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Barra on Todd Restaurant

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Toilet paper
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 49

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 20 to 35 for adults, and AUD 12 to 15 for children
  • Late check-out fee: AUD 49 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alice Springs Chifley
Alice Springs Chifley Resort
Alice Springs Resort
Chifley Alice Springs
Mercure Alice Springs Resort Opening July 2017
Chifley Resort
Chifley Resort Alice Springs
Resort Alice Springs
Mercure Resort Opening July 2017
Mercure Alice Springs Opening July 2017
Mercure Opening July 2017
Mercure Alice Springs
Chifley Alice Springs Resort
Mercure Alice Springs Resort (Opening July 2017)
Mercure Alice Springs Side
Mercure Alice Springs Resort Hotel
Mercure Alice Springs Resort East Side
Mercure Alice Springs Resort Hotel East Side

Mercure Alice Springs Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 383 out of 1002 reviews" "
Rating 8 - Good. 435 out of 1002 reviews" "
Rating 6 - Okay. 123 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Phil

Travelled with family
Disliked: Amenities
Very noisy until 1am from parties hosted at the venue.
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the creature comforts
Great launching pad for day trips to the surrounding areas. The pool was a welcome sight after a day in the heat.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Needs modernisation
Condition of the room was ok but decor was dated. No USB ports and no spare power points near the beds was frustrating. The pool was great and very refreshing. Town centre was 5 minutes walk away so very convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Juergen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience over all!👍
Stayed 1 night in Aug 2024

10/10 Excellent

Janette, Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking. Pleasantly surprised, short walk to center of town. Beds were so comfortable, crisp white linen ensured we were able to catch up on some much needed sleep. I’d recommend this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Matt

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bedding too hot
Stayed 2 nights in Jul 2024

10/10 Excellent

Clever

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities and friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Alice Springs! Close to town and so an easy walk. An easy walk to great walkways and cycle ways too
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2024

10/10 Excellent

Bj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Annefer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Less than 10 minutes walk to Todd Mall. Good hot and cold options for breakfast. Clean and spacious rooms. Comfortable beds
Stayed 3 nights in Jun 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service, amenities
Nice pool :)
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings. Close to main shopping area and to coffee shops Etc. Nice pool.
Stayed 1 night in May 2024

4/10 Poor

Amr

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were stolen at the hotel and when we asked for CCTV the staff told us that they don’t have cameras in that building?
Stayed 1 night in May 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Cathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the Mercure for accommodation before and after a hike based on its close proximity to town, it’s secure, & has a restaurant. Couldn’t fault our stay. The rooms were big enough, great shower pressure, had delicious meals at the restaurant, and we felt very safe. An easy 10 minute walk into town. I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were unable to book with our usual facility and thought we would give this hotel a go. Glad I did. The facility was just outside of the city centre, away from the usual city noise and disruptions. The staff were friendly and I thought the price was reasonable. Will definitely stay again.
Stayed 2 nights in May 2024

8/10 Good

Annette

Stayed 1 night in May 2024

6/10 Okay

Shay

Stayed 1 night in May 2024

10/10 Excellent

Alice

Stayed 1 night in May 2024

8/10 Good

Matt

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
A bit run down
Stayed 1 night in May 2024

10/10 Excellent

Wilhelmina

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-10 minutes to the town centre. Room faced the main road but there is so little traffic at night that it’s not noisy.
Stayed 1 night in Apr 2024