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Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group

4.0 star property

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December 2024
January 2025

Photo gallery for Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group

Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Rooftop terrace
Golden Classic Room City View
Banquet hall

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
17, El Shohada St., El Ramle Station, Alexandria, 21111
  • Manshia Square
    7 min walk
  • Cavafy Museum
    8 min walk
  • Bibliotheca Alexandrina
    19 min walk
  • Alexandria (ALY-Alexandria Intl.)
    20 min drive

Room options

View all photos for Golden Superior Room Direct Sea View

Golden Superior Room Direct Sea View

Golden Superior Room Direct Sea View

  • 25 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Classic Room City View

Golden Classic Room City View | View from room

Golden Classic Room City View

  • 17 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Junior Suite View Direct Sea View

Golden Junior Suite View Direct Sea View

Golden Junior Suite View Direct Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Golden Classic Room City View

Minibar, in-room safe, desk, blackout curtains

Golden Classic Room City View

  • 17 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Deluxe Room Sea Side View

Golden Deluxe Room Sea Side View | View from room

Golden Deluxe Room Sea Side View

  • 17 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Deluxe Room Sea Side View

Golden Deluxe Room Sea Side View

Golden Deluxe Room Sea Side View

  • 17 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Superior Room Direct Sea View

Golden Superior Room Direct Sea View

Golden Superior Room Direct Sea View

  • 25 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Royal Suite Direct Sea View

Golden Royal Suite Direct Sea View | Living area

Golden Royal Suite Direct Sea View

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Golden Royal Suite Direct Sea View

Minibar, in-room safe, desk, blackout curtains

Golden Royal Suite Direct Sea View

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Golden Paradise Suite Direct Sea View

Golden Paradise Suite Direct Sea View

Golden Paradise Suite Direct Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Le Metropole Luxury Heritage Hotel Since 1902 by Paradise Inn Group

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.0 out of 5, Very good, (184)
The price is €104
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Le Metropole Luxury Heritage Hotel Since 1902 by Paradise Inn Group

About this property

Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group

Hotel with 2 restaurants, steps from Eliahu Hanady Synagogue
Along with 2 restaurants, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite. Change of towels is available on request.
Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group offers 72 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group. During your stay, you're just a quick walk from Eliahu Hanady Synagogue. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine with a beachfront location at Blue Harbor Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Eliahu Hanady Synagogue and 8 minutes by foot from Cavafy Museum
  • Airport pick-up shuttle service available for a fee
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A complete renovation of Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group was completed in April 2022.

Smoking is allowed in designated areas at this 4-star Alexandria hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:30 AM.
Blue Harbor Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Skyroof Lounge - This beachfront rooftop bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 164 ft (USD 3.5 per night)
  • Street parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: USD 12 for adults and USD 12 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Blue Harbor Restaurant
  • Skyroof Lounge

Things to do

  • Evening entertainment
  • Nightclub

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 50

More

  • Designated smoking areas
  • Renovated entire property – April 2022

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in a "Egyptians and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 16.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 2)
  • Nearby parking fee: USD 3.5 per night (164 ft away)
  • Rollaway bed fee: USD 16.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 481727299

Property is also known as

Windsor Palace Alexandria
Windsor Palace Hotel
Windsor Palace Hotel Alexandria
Windsor Palace Hotel

Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 133 reviews" "
Rating 8 - Good. 44 out of 133 reviews" "
Rating 6 - Okay. 20 out of 133 reviews" "
Rating 4 - Poor. 13 out of 133 reviews" "
Rating 2 - Terrible. 18 out of 133 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely. We were welcomed with a drink and sweet snack while we were waiting to check in. We arrived very early, but they accommodated us by giving us a main floor room - which was lovely, but quite noisy from traffic, until check in time when we were given a fabulous room on the 5th floor. It’s an old hotel with lots of character. The view from our balcony was spectacular. The breakfast and light dinner options were great and the meals in the cafe were very good - service was a little slow - the violinist was exceptional. I would stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Menu very limited, no toasties or light bites. Hotel next door to a collapsed building, our window overlooked a rubbish dump next to the beach.watch for scammers in reception area, booking a taxi to airport for me ( 3000 EP) I actually got one myself for 650Ep, Would I go back??? NEVER, On the plus side waiters and cleaners work hard .
Stayed 7 nights in Jul 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with spacious rooms and nice views of the sea. Great breakfast on rooftop terrace with panoramic views of the historic harbor.
Stayed 1 night in Jun 2024

10/10 Excellent

AZMY, OWOSSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, Manger Adel, Christina and all the staff were great.
Stayed 2 nights in May 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First off, this is old Alexandria. The former palace is very grand, with history. The six floor restaurant is excellent. The staff really help make this place and are prompt and friendly. You come to such a hotel to experience the former glory of Alexandria. In this I was impressed. The problems is that place needs extensive maintenance. It is quite run down. My toilet was cracked and the bidet valve leaked water on the floor unless really tightened. My outdoor chair was cracked. It might be acceptable for Egyptians getting a discount rate, but for foreigners paying higher prices, this isn't really acceptable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff! They were so welcoming and flexible to our needs of us being there. The property is dated, but so well maintained and the breakfast offering was fantastic.
Stayed 3 nights in Apr 2024

6/10 Okay

Louay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, friendly staff, nice food, need renovations and mentinance,
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a one night stay but what a perfect place to be in Alexandria and recapture a little old world charm. The location is the best if you want to be in old Alex - 20 min walk to library and 20 min walk to Citadel - all along the beautiful Corniche. Christina at reception was wonderful helping us arrange a local tour and a taxi back to Cairo at the last minute! 10/10 for sure!
Stayed 1 night in Feb 2024

6/10 Okay

Donna

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel that has been neglected a bit. My rug in my room was not vacuumed. My shower didn’t drain and I wasn’t given enough towels for 2 people. Next to the hotel is a vacant lot full of trash and barking wild dogs. Hotel should contact lot owner or city officials to remedy this eyesore. Rooms were beautiful and recently remodeled. Balcony had view of sea and vacant trash lot. Don’t get the light dinner. It was terrible. Not tasty at all and more like appetizers and not good ones. Breakfast was great. The Windsor has a remarkable location and views of the sea from their restaurant. Some of the furniture in the hallways are actually dirty and gross and need to be discarded as well as the curtains on the ground floor.
Stayed 1 night in Feb 2024

10/10 Excellent

Julia

Stayed 1 night in Feb 2024

6/10 Okay

ibrahim

Travelled with family
The roof top The location Hospitality
Stayed 3 nights in Jan 2024

10/10 Excellent

Mounir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Traffic can be quite noisy so be sure to have earplugs on hamd
Stayed 1 night in Jan 2024

2/10 Terrible

Yehia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately I won’t be able to recommend it to anyone at least it’s not the first choice at very bottom option.

10/10 Excellent

Jean

Stayed 1 night in May 2023

8/10 Good

lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Atmospheric Golden Age property with proximity to train station. Good rooftop Turkish restaurant also.serves wine with views. Breakfast included. Friendly staff. Good location and Uber available. Sea view from room. Nearby synogogue and walkable to Roman sites.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Middle East Road Trip
Be for-warned, if you are a light sleeper and have a ocean view room on the main street, the HORNS, horns, beeping from cars, mini buses, motorcycles is just insane and loud, it just never stops. GREAT staff and very helpful. The staff made my 3 night stay, they were wonderful. My flight arrived early from Saudi Aribia and they allowed me access to my room extra early ..... THANK YOU. The light dinner they refer to are just small finger food items. not very good. Great refrigerator, Good Wifi. Wonderful old world charm including the elevator. Again wonderful staff ....THANK YOU. I would return,
Stayed 3 nights in Mar 2023

10/10 Excellent

Mohamed, Perth Amboy

Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location! Location! Location! The view! The view!!
The Windsor Hotel is an exquisitely preserved heritage hotel right on the waterfront “Corniche” of central Alexandria. The hotel was built in 1906 and the owner has tried to preserve as much of the original aesthetic as possible. You will time travel a century back in time when you use the elevator to your room. The view from the 6th floor restaurant is spectacular! You will enjoy your breakfast with a 180 degree view of the Mediterranean with the Citadel of Qaitbay to your left and the Library of Alexandria to your right. The staff have been trained meticulously in customer service so you feel like you are in a five star hotel. Every staff member smiles and warmly greets you as if you are the most important guest in town. Highly recommended!
Breakfast with a view
Golden era glory
Room with a view
The time travel machine
Stayed 1 night in Mar 2023

10/10 Excellent

Abdul Q

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is uniquely helpful and pleasant, buildind is old but tried to improve somewhat. As a whole it was nise based on cast.
Stayed 2 nights in Jan 2023

8/10 Good

Shereen

Travelled with group
Liked: Cleanliness, property conditions & facilities
It’s great and classic but little old needs some innovation
Stayed 1 night in Sep 2022

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was very good , but the cleaning of the room was not up to the standards.
Stayed 1 night in Aug 2022

8/10 Good

Mourad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am satisfied with the hotel and the staff , the only thing that was frustrating was that in your website it showed sea view room , but once I booked the room that disappears and only showed smoking room . I have to pay an extra 15$ US to get a sea view … a bit frustrating … maybe you as Wotif could verify that this kind of mistake is not done . Thank you
Stayed 1 night in May 2022

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

LEILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Very helpful, fast checking, reception staffs are very nice, smiling, all my requests accepted, really very good location. I love it. I will come back to this hotel next time. Good value for money. Thank you
Stayed 1 night in Feb 2022

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very bad Accommodation that i have ever. Gave me room other room than i booked
Stayed 1 night in Sep 2021