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Tolip Family Club Borg El Arab

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tolip Family Club Borg El Arab

Outdoor pool, pool umbrellas, pool loungers
Exterior detail
Minibar, in-room safe, individually decorated, individually furnished
Lobby sitting area
Balcony view

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Army Stadium, Gate 8, Borg El Arab, Al-'Amriyah, 21934
  • Borg El Arab Stadium
    16 min walk
  • Fort Qaitbey
    19 min drive
  • Bibliotheca Alexandrina
    29 min drive
  • Alexandria (HBE-Borg El Arab)
    20 min drive

Room options

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, individually furnished

Family Room

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

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About this property

Tolip Family Club Borg El Arab

Family-friendly Al-'Amriyah hotel in Mobarak City with a full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Tolip Family Club Borg El Arab offers 90 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LED televisions come with premium cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Toilp Spa has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at Tolip Family Club Borg El Arab, you'll be within walking distance of Borg El Arab Stadium. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine while dining at Elements
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body scrubs, or hydrotherapy at Toilp Spa
  • Services include a free kid's club, a lifeguard on site, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 0.9 mi (1.5 km) from Borg El Arab Stadium and 11.5 mi (18.6 km) from Fort Qaitbey
  • Airport shuttle service available for a fee
Tolip Family Club Borg El Arab offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a sauna, and spa services are also featured at the family-friendly Tolip Family Club Borg El Arab. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Al-'Amriyah hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Elements - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, uncovered self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Elements

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tolip Family Club Borg El Arab

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Tolip Family Club Borg El Arab offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Tolip Sports City Borg El Arab Hotel Alexandria
Tolip Sports City Borg El Arab Hotel
Tolip Sports City Borg El Arab Alexandria
Tolip Family Club Borg El Arab Hotel Al-'Amriyah
Tolip Family Club Borg El Arab Al-'Amriyah
Tolip Family Borg Arab Al'Amr
Tolip Family Club Borg El Arab Hotel
Tolip Family Club Borg El Arab Al-'Amriyah
Tolip Family Club Borg El Arab Hotel Al-'Amriyah

Tolip Family Club Borg El Arab Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 4 out of 25 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar, Lawrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way to get there seems very complicated to taxi drivers/uber. The GPS system doesn’t seem to work well in that area; plus, there is some road construction going on there.
Stayed 1 night in Oct 2023

8/10 Good

Husam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Fikry, Dublin

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Staff are friendly but less professional
Stayed 1 night in Apr 2023

6/10 Okay

MOHAMMED

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Kareem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for short stay
Stayed 1 night in Jan 2023

8/10 Good

Emad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Yousri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ultimate comfort and pleasure.
Great experience in that quiet, clean and tidy hotel. The view is wonderful and the staff are very active and committed. When I have the opportunity to visit Alexandria again, this hotel will be my first choice, God Almighty willing.
In the wonderful garden accompanied by the sunset breezes and the wonderful dry weather
Stayed 1 night in Oct 2020

6/10 Okay

AWSEISSA

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Padmini, MARIETTA, United States of America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolip hotels in Alexandria are bad!
Expedia booking for this hotel has the phone number of Tolip Alexandria instead of Tolip Sports City. When we called the number, we were told that the reservation could not be found, but the reservations from expedia are sent later sometimes! So, we arrived at Tolip Alexandria instead of Tolip Sports City. We were told that the booking was for another hotel which was 1.5 hours away! We had a 20 hour train journey with 2 kids prior to arrival, so we were not willing to take another taxi to another hotel which was 1.5 hours away! We asked if they could move the reservation to this hotel, but they refused saying that it was a different management. They were not even willing to give expedia rate for a new booking, they demanded rack rate!. So, we had to find another hotel nearby. Egypt has an economic crisis with tourist downturn, so they try to rip off the tourists that do go there.

8/10 Good

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel very welcoming and friendly staff with professional smile on their faces in spite of the numbers of people were in the hotel on that day for the Egypt vs Ghana game

2/10 Terrible

Josef

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Ammar

Stayed 2 nights in Oct 2022

4/10 Poor

Hazem

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
فندق متواضع جدا بالنسبه لرسوم الاقامه العاليه جدا على مستوى الفندق
Stayed 1 night in Oct 2021

10/10 Excellent

Hafade

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Profiteurs
A la fin du séjour on nous a demander de payer une serviette sale avec laquelle j’ai essuyé l’eau sale qui fuyait du frigidaire car leurs frigo était défaillant.
Stayed 2 nights in Jul 2021

6/10 Okay

Varley

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Apr 2021

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

firas

Liked: Staff & service, property conditions & facilities, room comfort
جيده
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
العجوزه
صوت الاغاني علي البيسين كان عالي اوي طول اليوم
Stayed 2 nights in Jul 2018

2/10 Terrible

nicht mehr hin, Niedersachsen

Disliked: Staff & service, property conditions & facilities
Sehr schlecht nicht empfehlenswert
Unglaublich schlecht Es ist kein Hotel, glaub mir es ist ein Militärlager An jeder Ecke vom Hotel gibt ein Soldat, bei jedem betritt oder Verlass das Hotel wird man und sein Kofer kontrolliert diese Soldaten sind wie überall in Ägypten auch am Flughafen unfreundlich, umverschämt, sehr laut. Ich wollte paar Fotos machen, aber ich hatte Angst von den Soldaten Es ist nicht empfehlenswert und kann gefährlich sein.
Stayed 6 nights in Feb 2018

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق رائع وعاملين خدومين بعده عن الخدمات وموقعه
كانت إقامة جيدة فندق نظيف وهادي والعاملين رائعين وخدومين مشكلته في موقعه وبعده عن الخدمات
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

محمد

Stayed 1 night in Sep 2017