Riveredge Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riveredge Resort

Front of property – evening/night
Dock
Superior Room, 1 King Bed, Jetted Tub
View from property
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Pool

Explore the area

Map
17 Holland Street, Alexandria Bay, NY, 13607
  • Lil' River Fudge Co / 5&10 Variety Store
    5 min walk
  • Windows on the Bay
    1 min walk
  • Gananoque Station
    32 min drive
  • Alexandria Bay, NY (AXB-Maxson Airfield)
    4 min drive

Room options

Superior Loft, 1 Double Bed with Sofa bed, Balcony, St. Lawrence River View

  • 42 sq m
  • Harbor view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Panoramic Room, 1 King Bed, Balcony, St. Lawrence River View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Junior Family Room, Multiple Beds, Balcony

  • 42 sq m
  • Sleeps 6
  • 2 Double Murphy Beds and 1 Twin Sofa Bed

Luxury Room, 1 King Bed, Jetted Tub

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior Loft, 1 Double Bed, Jetted Tub, Marina View

  • 28 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed

Family Double Room, 2 Bathrooms

  • 38 sq m
  • Sleeps 8
  • 4 Double Murphy Beds

Superior Room, 1 King Bed, Jetted Tub

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 2 Queen Beds, Jetted Tub

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Panoramic Room, 2 Double Beds, Balcony, St. Lawrence River View

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Room, 2 Double Beds, Balcony, St. Lawrence River View

  • 28 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony, St. Lawrence River View

  • 28 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Superior Loft, Multiple Beds, Bay View

  • 42 sq m
  • Bay view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

Superior Room, 2 Queen Beds, Jetted Tub, Marina View

  • 38 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Riveredge Resort

Bayside resort with a full-service spa and a fitness center
Along with a full-service spa, this resort has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Riveredge Resort offers 128 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the resort include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Riveredge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Saint Lawrence River. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages or manicures and pedicures at the spa
  • Amenities include a front-desk safe, 2 meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Scenic View Park and 9 minutes from Thousand Islands Winery
Riveredge Resort offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 10000 square feet (929 square meters) and includes conference space. A vending machine, gift shops/newsstands, and express check-out are also featured at Riveredge Resort.

Smoking is allowed in designated areas at this 3.5-star Alexandria Bay resort.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Riveredge Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: USD 10-18 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Hair salon
  • Housekeeping (on request)

Business services

  • Conference space (10000 square feet)
  • Meeting rooms - 2

Spa

  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 18 to May 15:
  • Dining venue(s)
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riveredge Resort Alexandria Bay
Riveredge Alexandria Bay
Riveredge
Riveredge Hotel Alexandria Bay
Riveredge Resort Resort
Riveredge Resort Alexandria Bay
Riveredge Resort Resort Alexandria Bay

Riveredge Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 999 reviews" "
Rating 8 - Good. 334 out of 999 reviews" "
Rating 6 - Okay. 124 out of 999 reviews" "
Rating 4 - Poor. 51 out of 999 reviews" "
Rating 2 - Terrible. 24 out of 999 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room price was highway robbery. We could hear the tv in the next room which was on until after midnight the first night. 2nd night the people on both sides of our room were cackling and talking until after 3 am!and smoking pot and cigarettes. The room and bathroom were clean, bed decent, view gorgeous but not worth $555 for 2 days. Alexandria Bay and this hotel are run down and disappointing. The area has so much potential…but. Head to Clayton…so much better!!!
Stayed 2 nights in Sep 2024

8/10 Good

Eva

Travelled with family
.
Stayed 1 night in Sep 2024

8/10 Good

Carla

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. Loved the balcony with view of the water. Only there one night. Served our needs!
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room included a jacuzzi tub which was very relaxing to wind down a long day of walking. King bed was very roomy, and we enjoyed sitting on the balcony of our room and seeing Boldt Castle in the distance. The food and service at our dinner and breakfast in both restaurants at Riveredge was fantastic. Absolutely recommend staying here on any trip to the Thousand Islands.
Stayed 1 night in Sep 2024

8/10 Good

Brian, Casnovia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place. I did report to the desk that the parking lot light was very dim and many lights were out, making the parking lot feel unsafe.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with partner
Walking distance to activities, gorgeous views, staff was very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day business trip
Great staff and location
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I didn’t care at all for the breakfast meal my husband and I had pancakes that were absolutely awful. The pool was freezing it really should be heated. They left a card on the bed about black flies we were okay with that we were warned. The little spiders were definately a draw back as they dropped down into our bed.
Stayed 2 nights in Sep 2024

4/10 Poor

Marie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We didn’t stay. We asked for a refund. The common area wasn’t clean and then the cleanliness of the room was subpar. Lots of room for improvement in this facility.
Stayed 2 nights in Sep 2024

6/10 Okay

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this last minute for 1 night while travelling and very impressed We plan to return
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, room was clean and quiet. Staff was great, kind and courteous. Would stay there again
Stayed 2 nights in Sep 2024

8/10 Good

Edward, Elizabethtown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and dining
Stayed 2 nights in Sep 2024

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The resort staff were pleasant & helpful. The location was very convenient to restaurants & shops, easy walking area. Our room was outdated. Floors were not cleaned daily. Bed was made sloppy. Cleaning staff did very poor job refreshing our room each day.
Stayed 4 nights in Sep 2024

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived earlier than expexted and they went out of their way to ready the room ahead of schedule. Everyone, including other guests and wait staff were so friendly and respectful.
Stayed 2 nights in Sep 2024

6/10 Okay

REA

Disliked: Staff & service, property conditions & facilities
The carpeting in the room was in poor condition and caused significant discomfort for myself and my daughter, who suffer from allergies and asthma. Regrettably, this situation rendered the environment unsuitable for our stay, compelling us to curtail our vacation prematurely.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 2 nights in Aug 2024

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room needed many improvements. Rug was very badly stained, mirror was stained, sink had a slow drain and one morning bathtub/shower drain started gurgling and then soap bubbles came out of it - and no one had used it so backing up from somewhere else. Ok public areas but room not so much.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the antique environment of the rooms and fantastic views.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints!! Will definitely be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024