Viva Eden Lago

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Dates

December 2024

January 2025

In-room safe, desk, blackout curtains, soundproofing

Overview
Prices
Location
Amenities
Policies

Very good

Popular amenities

Bar

Parking included

All-inclusive

Pool

Gym

24/7 front desk

Explore the area

Carrer de les Savines, Urb. Lago, Esperanza, S/N, Alcúdia, IB, 07408

Platja dels Francesos
6 min walk
Playa de Muro
9 min walk
Alcúdia Beach
17 min walk
Palma de Mallorca (PMI)
50 min drive

Room options

Apartment (3 Adults and 1 Child)

1 bedroom
Mountain view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Apartment (2 Adults and 2 Children)

1 bedroom
Mountain view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Apartment (2 Adults and 1 Child)

1 bedroom
Mountain view
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Studio (2 Adults and 1 Child)

Studio
Mountain view
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Apartment

1 bedroom
Mountain view
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Studio

Studio
Mountain view
Sleeps 2
1 Queen Bed

About this property

All-inclusive aparthotel with a fitness center and a 24-hour front desk

Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and an outdoor tennis court are onsite. Each apartment features free WiFi and a balcony, plus a kitchenette with a refrigerator and a microwave. A TV, a coffee/tea maker, and free newspapers are among the other amenities available to guests. Limited housekeeping is available.

Viva Eden Lago offers 202 accommodations with safes and complimentary newspapers. Rooms open to balconies. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Viva Eden Lago, you're just a quick walk from Playa de Muro. Free WiFi in public areas, free self parking, and an outdoor pool are available. This aparthotel has 202 apartments on 5 floors. Each apartment offers free WiFi and a kitchenette.

Each apartment offers a kitchenette, a balcony, and a TV
Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the outdoor pool
Services include a kid's club, dry cleaning/laundry, and a concierge
Onsite recreation includes an outdoor tennis court, a gym, and mini golf
9 minutes by foot from Playa de Muro and a 2-minute drive from Alcúdia Beach

Viva Eden Lago is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viva Eden Lago offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, a children's club, and multilingual staff are also featured at the family-friendly Viva Eden Lago. Self parking is free.

This Alcúdia aparthotel is smoke free.

Viva Eden Lago has a restaurant on site.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Languages

Catalan, English, German, Spanish

Property amenities

Beach

Near the beach

Pool/Spa

Outdoor pool
Massages

Internet

Free WiFi

Parking and transport

Free self-parking on site
On-site car hire

Family friendly

Cots (infant beds): EUR 4.0 per night
Children's pool
Playground
Kids' club
Supervised childcare (surcharge)

Kitchenette

Fridge
Microwave
Coffee/tea maker

Dining

1 restaurant
1 bar
Snack bar/deli

Bathrooms

Shower
Hairdryer
Towels provided

Entertainment

TV
Pool or billiards table
TV in a common area

Outdoor areas

Balcony
Terrace
Garden

Laundry

Dry cleaning/laundry service
Laundry service
Laundry facilities

Work spaces

meeting rooms
Business centre
Desk

Climate control

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Soundproofing
Wheelchair-accessible (with limits)
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Limited housekeeping
Safe
Multilingual staff
Local maps
Guidebooks/recommendations
Electrical adapters/chargers
Phone
Luggage storage

Things to do

Fitness centre
Outdoor tennis courts
Windsurfing on site
Scuba-diving on site
Tennis on site
Bike hire on site
Volleyball on site
Fitness classes on site
Mountain biking on site
Beach volleyball on site
Mini golf on site
Scooter/moped rentals nearby
Mountain biking nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

202 rooms
5 floors
2 buildings
No plastic drinking straws

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for EUR 4.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Crib (infant bed) fee: EUR 4.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

This property is professionally cleaned

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Eden Lago

Lago Eden

Viva Eden Lago

Viva Eden Lago Alcudia

Viva Eden Lago Aparthotel

Viva Eden Lago Aparthotel Alcudia

Eden Lago Hotel Port d`Alcudia

Eden Lago Puerto Alcudia

Viva Eden Lago Majorca, Spain

VIVA Eden Lago Alcúdia

VIVA Eden Lago Aparthotel

VIVA Eden Lago Aparthotel Alcúdia

Viva Eden Lago Reviews

8.0

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with partner

13 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel and the surrounding area are lovely. There is a real mosquito issue but if you've got your spray to hand then you should be ok?

Stayed 6 nights in Oct 2019

8/10 Good

Jess, Essex

Travelled with family

16 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was really good for an all-inclusive resort, very fresh and varied. Nice room size, clean and everything we needed. Our room view wasn’t the best but someone’s got to have that side I guess. Good value for money. Hotel has a great location, with a lovely view of the lake and only 5 mins walk from the beautiful beach. Also only 10mins in a taxi to Alcúdia port, which is lovely. Evening entertainment was ok, some evenings better than others. Staff helpful and polite. A great resort to go to with children, ours loved it 😃

Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner

23 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a dress code at dinner and most athletes kept to it.

Stayed 9 nights in Mar 2019

8/10 Good

Verified traveller

11 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities

nice stay, great staff

The hotel is in a great location - the view of the lake is really nice and a 5 minute walk to the beach. The rooms feel a bit old, but are very clean. The beds and pillows are not very comfortable. The staff is amazing. They are professional, interactive and fun. Overall the hotel looks great for families - lots of kids activities, pool closes by 6pm and it stays pretty quiet after 10pm - but as a couple we still enjoyed ourselves. the food was great and the bar poured nice drinks

4/10 Poor

jen, england

17 Sept 2016

Liked: Staff & service

Hotel stay

The food was terrible, similar food every day, not catered for English cuisine. Had to eat pizza an chips twice a day for 7 days. The food was Luke warm or cold. This did spoil our holiday as was hungry a lot of the time, unless we went out and bought food or snacks. Staff were very friendly. however the room we stayed in certainly was not a 4 star room. Very small an basic.

8/10 Good

sarah, UK

6 Sept 2016

Disliked: Staff & service

Choose your room selection carefully

Great family fun all inclusive resort with all meals, alcohol and entertainment provided. Location is the best aspect - 3 min walk to beautiful Alcudia beach. Do take care when you book your room as most of the studios have "two single beds" which are in fact two tiny tiny single sofa beds suitable for kids size only. The double bed studio is a much better option. Staff were very unhelpful when I asked to extend my stay, they had 2 free rooms but for some reason couldn't book me into it until the day I was to originally check out (by which point I had to have made other arrangements). In general, the hotel is quite dated and the staff were pretty useless but for price and location it's a great deal.

8/10 Good

gemma, west yorkshire

10 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities

Was a great hotel for a short stay

Eden lago is a great hotel, staff were amazing .. Couldn't do enough for you, free wifi was brilliant, free towels for by the pool but you struggle to get a sunbed!! The hotel is very clean and food is great, the only downside was beds .. Not very comfy and had to push together to make a double! It's smaller than the photos too but overall was lovely and I could have stayed a little longer

8/10 Good

Kim

Travelled with family

11 Oct 2021

Liked: Cleanliness

Ok. But could do better with small adjustments

The overall experience was good. But the swimmingpool was not heated and therefore cold in October. Beds was too hard.

Stayed 9 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family

30 Sept 2019

Agreable séjour, chambres assez bruyantes, buffet super, tres bien avec des enfants en bas age.

Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children

27 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Chambre et hôtel propre. Mise à disposition et gratuitement machine à laver et sèche linge

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

2 Aug 2019

Liked: Cleanliness, staff & service, amenities

Bra, väldigt barnvänligt. Lite slitet. Kanske inte helt prisvärt, men vi var sent ute. Det mest irriterande var att de tog 3 euro per dag för rummets safety skåp.

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

26 Jun 2019

Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family

4 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel sublime, personnel très a l’ecoute, buffet très diversifié. Très bonne expérience j’y retournerai !

Stayed 3 nights in May 2019

8/10 Good

anders

21 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family

14 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Die Appartement sind zweckmässig und schön. Sehr gute Betten (Matrazen). Das Personal ist sehr hilfsbereit und sehr freundlich. Das Essen ist ok.Könnte ein bisschen mehr Abwechslung haben, ansonsten gut.

Stayed 7 nights in Apr 2019

10/10 Excellent

Manel

24 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia perfecta

Hemos estado muy agusto en este Hotel. La mayoría de clientes eran alemanes pero eso no ha impedido que pudiésemos participar en cualquier actividad y las niñas disfrutaron muchísimo.. Destacar el personal de animación (Flavio y Fabio) y las camareras del buffet. Siempre tenían una sonrisa para nosotros. La limpieza de la habitación también es más que correcta.

Stayed 4 nights in Oct 2018

10/10 Excellent

Anne

9 Sept 2018

Rigtig god familieferie

Rigtig fint hotel med en god pool, god underholdning til børn i løbet af dagen/aftenen og for voksene også forskellige shows om aftenen. Boede i premium apartment med rigtig god plads. Fin all inclusive buffet med forskellige temaer hver aften. Meget kort til stranden hvor der kan lejes strandstole.

Stayed 9 nights in Aug 2018

10/10 Excellent

Laurent

19 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable hôtel pour un séjour en famille

Agréable séjour d’une semaine, au mois d’août, au VIva Eden Lago, avec un enfant de 5 ans. Hôtel à taille humaine par rapport à certains grands complexes hôteliers de Majorque, globalement en très bon état. Toutes les installations sont d’une propreté impeccable. Beaucoup de monde, bien sûr, et guerre pour les transats, mais cela reste acceptable. Séjour en appartement « premium » , récemment rénové, proposant tout le confort attendu (cuisinette, sdb agréable, etc.) et disposant d’une chambre séparée. Nous étions informés par des avis qu’il était préférable de choisir une chambre côté lac pour être au calme (animations autour de la piscine). Pas de problème de bruit pour nous. En formule all inclusive, buffets globalement assez variés et de bonne qualité. Personnel hôtelier et équipe d’animation du mini club d’une grande gentillesse et très attentifs avec les enfants. Tout est fait pour leur donner le sourire (activités, danse tous les soirs, etc.). Spectacles sympa (pr parents et enfants). Clientèle allemande très majoritaire et Français peu usité, mais les animateurs arrivent à communiquer avec les petits Français. Plage à 300 m belle (eau turquoise) et propre, qui fait oublier les environs quelconques et très urbanisés. Bref, une adresse très recommandable pour un séjour dans une ambiance familiale et dans un lieu où les enfants sont à la fête... Quelques points d’amélioration, dont le wifi, vite saturé et... le fromage , pas fait pour des palais français. ;)

Stayed 6 nights in Aug 2018

8/10 Good

Jeanne

27 Jun 2017

Liked: Staff & service

Disliked: Room comfort

Ok ophold

Det var er fint hotel men man kunne godt se at det er slidt. Selvom vi tjekkede ind to timer efter tiden, skulle vi stadig vente på værelset. Maden var ok dog meget det samme.

Stayed 5 nights in Jun 2017

10/10 Excellent

Gaëtan, Québec Canada

24 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne qualité prix

Cet hôtel tout inclus est bien adapté pour la famille, mais aussi pour les couples qui ne veulent pas s'embarrasser de chercher des restos tous les jours. Il est très proche de la plage d'Alcucia et offre une piscine très bien entretenue. Par contre, le prix peut varier fortement selon les saisons, ce qui rend l'évaluation de qualité/prix variable. Pour ceux qui ont une voiture, il vaut la peine de réserver cet hôtel pour plusieurs jours, voire une semaine. Il est à proximité de plusieurs sites d'intérêt.

8/10 Good

Verified traveller

26 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastiskt trevligt hotell med bra service

4/10 Poor

Sylwia, Hyllinge

28 Jun 2016

Liked: Staff & service

Disliked: Property conditions & facilities

Personalen är utmärkt!!! :) stort tack för Michal,Kevin och Pia!!! barn har varit super glada och vi tackar för allt :)

8/10 Good

jp, pau

19 Oct 2015

Liked: Cleanliness, staff & service, room comfort

établissement bien situé

séjour prévu pour un dépaysement coté ibérique.Hélas nous nous sommes retrouvé en Allemagne (99% des résidents)+ télé +information et animation en allemand. Les agences de voyages devraient le stipuler. Heureusement nous avions prévu la location d'un véhicule pour la semaine ce qui nous a permis de passer des journées hors hôtel et de visiter cette belle région de Majorque et ses petit villages et d’échanger avec les autochtones.

6/10 Okay

Martina, Berlin

15 Sept 2015

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Guter Blick über den Lago

Zimmer sind sehr klein mit unbequemen Betten ( 80 cm breit und mit Holz umrahmt an drei Seiten ). Behelfsmäßige Kochgelenheit, die sehr abgeranzt war. Abendanimation war so laut, dass man vor Ende nicht schlafen konnte. Außerdem nicht sehenswert. Das Essen war einfaltslos und nicht schmackhaft.