Santa Ana Star Casino Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Ana Star Casino Hotel

Indoor pool
Front of property
Premium bedding, down duvets, pillow-top beds, in-room safe
Free toiletries, hair dryer, towels, soap
Fitness facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
54 Jemez Canyon Dam Rd, Bernalillo, NM, 87004
  • Santa Ana Star Casino
    1 min walk
  • Santa Ana Golf Club
    12 min walk
  • Coronado Historic Site
    18 min walk
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    25 min drive

Room options

Luxury Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 33 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Santa Ana Star Casino Hotel

Suburban hotel with 2 spa tubs and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and valet parking. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool.
Our customers tell us they can't get enough of Santa Ana Star Casino Hotel's great location. During your stay, you're just a quick walk from Santa Ana Star Casino. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Choices Food Court
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 spa tubs
  • Amenities include a business center, 7 meeting rooms, and conference space
  • Guests have really good things to say about the accommodations, from the cleanliness and spaciousness to the comfy beds and overall comfort
  • Steps from Santa Ana Star Casino and 12 minutes by foot from Santa Ana Golf Club
  • Dogs welcome for a fee
Santa Ana Star Casino Hotel offers its guests 2 spa tubs and an indoor pool. There's a restaurant on site. A business center and 7 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Santa Ana Star Casino Hotel. Free self parking is available.

This 3-star Bernalillo hotel is smoke free.

Choices Food Court - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Secured covered valet parking on site (USD 15.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant

Restaurants on site

  • Choices Food Court

Things to do

  • 2 hot tubs
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Wedding services

Business services

  • Business centre
  • Conference space (12000 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 24 to June 28:
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Bernalillo
Santa Ana Star Casino
ta Ana Star Casino Bernalillo
Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Santa Ana Star Casino Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2635 out of 3508 reviews" "
Rating 8 - Good. 547 out of 3508 reviews" "
Rating 6 - Okay. 173 out of 3508 reviews" "
Rating 4 - Poor. 72 out of 3508 reviews" "
Rating 2 - Terrible. 81 out of 3508 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place very impressed nice rooms, easy parking and easy on and off the highway. As far as gambling machines seem like they were pretty tight.
Stayed 1 night in Aug 2024

8/10 Good

arthur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

carol

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crappy weekend:(
Swimming pool was shut down for a day and a half and the elevators were under maintenance. Overall, it was not a great time to visit Santa Ana. Normally, it’s a nice place to stay.
Stayed 4 nights in Jul 2024

4/10 Poor

nathan

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Absolutely the kind of stay we needed after a long day of driving. The room was clean, the property was top-notch. Would definitely stop by here again if I pass through.
Stayed 1 night in Aug 2024

6/10 Okay

Pathimi

Stayed 1 night in Aug 2024

10/10 Excellent

Evangeline

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mother and I had a great time. Beautiful hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

isidro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Would definitely love to visit again
Stayed 2 nights in Aug 2024

10/10 Excellent

Jourdan Caci

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Property conditions & facilities
Very Nice Stay Friendly Staff Very Quite
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, enjoyed!
excellent in every way except the best were too hard, the pillows were to soft, and the shower was getting very hot at times.
Stayed 1 night in Aug 2024

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk check in staff was very rude and unprofessional. Would not check us in any earlier because we requested a handicap accessible room and it wasn't cleaned yet. Instead of trying to accommodate and get the room cleaned sooner they made us wait not only until 4:00 but 20minutes after 4:00. Spoke to manager and she was worse than check in staff. Will not go back to this place
Stayed 1 night in Aug 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
This property was pristine! Large spacious rooms.. felt like a high roller in this facility! I've stayed at the Parker House in Boston, paid 3x as much and it didn't hold a candle to this hotel! Will definitely be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice. Bed was comfortable and staff was kind. I would highly recommend to any one visiting area or for an awesome Staycation.
Stayed 1 night in Aug 2024

2/10 Terrible

daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jewell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:) the pool area was very peaceful and relaxing
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Stayed 1 night in Aug 2024