Hotel Albuquerque at Old Town

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Lobby
Outdoor pool, pool umbrellas
Lobby
Junior Suite

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Albuquerque Museum
    6 min walk
  • Flora Mexican Restaurant
    2 min walk
  • Alvarado Transportation Center
    11 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    11 min drive

Room options

Junior Suite, Balcony

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Albuquerque at Old Town

Albuquerque hotel in Sawmill Area with bars and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a 24-hour fitness center, a coffee shop/cafe, and a spa tub are onsite.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Hotel Albuquerque at Old Town. During your stay, you're just a quick walk from Albuquerque Museum. 2 bars, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 7 minutes by car from University of New Mexico and 13 minutes from Balloon Fiesta Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Albuquerque at Old Town offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges.

A business center and meeting rooms are available. Event space at this hotel measures 39719 square feet (3690 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Albuquerque at Old Town.

This 3.5-star Albuquerque hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:00 AM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Gardunos of Mexico

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (39719 square feet)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (September 23 - December 31): USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1005 reviews" "
Rating 8 - Good. 204 out of 1005 reviews" "
Rating 6 - Okay. 73 out of 1005 reviews" "
Rating 4 - Poor. 44 out of 1005 reviews" "
Rating 2 - Terrible. 36 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Dina

Disliked: Cleanliness, staff & service, property conditions & facilities
Charging stations did not work. Staff was rude. Ice make on floor didn’t work. Rugs in hallway disgusting. Waited hours for blanket. Had to call twice. Not worth price.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I did not care for the restaurant. Food was mediocre.
Stayed 2 nights in Sep 2024

4/10 Poor

Melvin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We’ve stated here before. We love staying here
Stayed 1 night in Sep 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the grounds were nice. The pool is a bit hidden but a nice space to relax. The staff was friendly and helpful. The rooms feel a bit on the old side and a little small. Overall it was a great experience and the convenience of walking to Old Town in 10 minutes was nice. My only nit was the hidden “amenities” charge when checking out. I was told it was for the Keurig coffee and small water bottles in the room. In every other hotel I’ve stayed at that’s complimentary.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricky

Liked: Amenities
Close to restaurants and freeway access.
Stayed 1 night in Sep 2024

10/10 Excellent

sari

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property - patio garden, pool, lobby, all nice to hang out in.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy
Stayed 1 night in Sep 2024

10/10 Excellent

Trine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun to visit this area. We recommend it
Stayed 2 nights in Jul 2024

8/10 Good

Nooshin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk to Old Town and many dining options. Friendly staff, nice pool with food and drink service. Beautiful grounds. Two issues: low water pressure in the shower ( our room was on the 10th floor) & WiFi was weak and kept disconnecting.
Stayed 3 nights in Sep 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda, Flower Mound

Stayed 1 night in Aug 2024

10/10 Excellent

Raluca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the people working at this hotel were really nice. Their service was impeccable. The hotel is convenient, walking distance from the Old town and museums. The two negatives: 1. Only two elevators and no freight elevator, that's not enough for the size of the hotel. 2. The $20 resort fee (on top of the price we paid) wouldn't have made any sense if we didn't have a car to park. Even so, price per parking is too high
Stayed 10 nights in Sep 2024

10/10 Excellent

Catherine, Spokane

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Chidumebi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, friendly staff great service
Stayed 3 nights in Sep 2024

8/10 Good

Troy

Stayed 1 night in Aug 2024

8/10 Good

Akhil

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aron

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Felicia

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Judy

Travelled with group
Liked: Amenities
The grounds all around hotel are wonderful so many beautiful outside seating areas. Definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful.
Stayed 2 nights in Aug 2024