Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Exterior
Point of interest
Point of interest
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Laundry

Explore the area

Map
2300 12th St Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪3 min drive‬
  • Albuquerque Convention Center
    ‪5 min drive‬
  • University of New Mexico
    ‪7 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed (Pet Friendly)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Pet Friendly)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Roll Shwr)

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 53 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotel with free breakfast, near Old Town Plaza
This hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Weekly housekeeping is available.
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG gets high marks from our customers. During your stay, you're just a quick walk from Indian Pueblo Cultural Center. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and archery
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Old Town Plaza and a few minutes from Albuquerque Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 3 meeting rooms, and coworking spaces are available. Free breakfast is served daily. Event space at this hotel measures 1020 square feet (95 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG was completed in March 2019.

Smoking is allowed in designated areas at this Albuquerque hotel.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night, plus a deposit of USD 50 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 65 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Historic Albuquerque
Holiday Inn Express Historic Hotel Albuquerque
Holiday Inn Express Historic Hotel
Holiday Inn Express Historic
Holiday Inn Express Suites Historic

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 85 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and very helpful. Breakfast was good. Hotel is very clean and well maintained!!
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Two helpful and pleasant front desk employees, some of the best I've seen. What a team!
Stayed 1 night in Jan 2025

10/10 Excellent

Torrie

Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 3 nights in Jan 2025

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay but we got the noisy part of the hotel by the road. Also the remote control in the living area wasn't working.
Stayed 1 night in Jan 2025

10/10 Excellent

Noel, Roswell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent one night while traveling from Texas to Phoenix. The staff was very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Dorian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall stay was good. We’ve stayed many times at this location. Desk clerk was rude to customer in front of us.
Stayed 1 night in Dec 2024

2/10 Terrible

Kyle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad

We didn't even stay here, it's more a review of hotels.com. We couldn't get to our room last night because our daughter's train was canceled, so we have to come tonight and they wouldn't even consider getting us a room for tonight and just letting us transfer the reservation. I will never book through hotels.com again or probably any online agent I will only go straight Through the hotel, at this point.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

I liked everything
Stayed 1 night in Dec 2024

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful and I would stay here again. On a side note, while we were eating breakfast we observed a staff member smoking at the entrance to the hotel. For aesthetics if would be better to have a smoking area in the back
Stayed 1 night in Jan 2025

6/10 Okay

Martha

Travelled with family
Liked: Cleanliness
Have been staying at this property for several years. This time it seemed to show its wear and tear. The positive reason we picked it was location.
Stayed 1 night in Dec 2024

6/10 Okay

Ed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pretty standard rooms with double beds. The hotel was pretty full the night we stayed there so the hallway carpets were dirty at the time we were checking i and parking lot was full. Breakfast was pretty good for hotel breakfast. Overall 8+ stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2024

10/10 Excellent

JATIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property to stay and helpful staff. Very convenient. Starbucks, Dominos walkable distance in the same area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the location liked the breakfast, good selection Good coffee Quiet room
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very handy to old town and I-40 and our next leg of our trip! Nice and quiet!
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Stayed 1 night in Dec 2024

10/10 Excellent

Bohdan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Garry

Liked: Property conditions & facilities
Lobby smells like mold, room as too much smell of chemical
Stayed 1 night in Dec 2024

10/10 Excellent

Roxanne

Stayed 1 night in Nov 2024

8/10 Good

Rudy, Albuquerque

Liked: Property conditions & facilities
Good food
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024