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Hilton Garden Inn Albuquerque / Journal Center

3.0 star property

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Photo gallery for Hilton Garden Inn Albuquerque / Journal Center

Terrace/patio
Exterior
Business centre
Room, 2 Queen Beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Pet-friendly

Explore the area

Map
5320 San Antonio Dr. NE, Albuquerque, NM, 87109
  • Balloon Fiesta Park
    ‪5 min drive‬
  • Coronado Center
    ‪7 min drive‬
  • ABQ Uptown
    ‪9 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed

Junior Suite, One King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 27.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Down duvets, desk, laptop workspace, iron/ironing board

Room, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Roll In Shower

Bathroom shower

One King Bed, Roll In Shower

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1520)
The price is €149
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Drury Inn & Suites Albuquerque North

About this property

Hilton Garden Inn Albuquerque / Journal Center

Suburban Albuquerque hotel in Northeast Heights with a fitness center
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Hilton Garden Inn Albuquerque / Journal Center offers 94 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Albuquerque / Journal Center. During your stay, you'll be within walking distance of Cliff's Amusement Park. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at The Garden Grille and Bar
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Balloon Fiesta Park and 6 minutes from Sandia Casino
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Albuquerque / Journal Center offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 2 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Albuquerque / Journal Center. For a fee, parking is available. A complete renovation of Hilton Garden Inn Albuquerque / Journal Center was completed in April 2022.

Smoking is allowed in designated areas at this 3-star Albuquerque hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 4.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10.00-17.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Garden Grille and Bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – April 2022
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 17.00 per person
  • Self parking fee: USD 4.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Albuquerque Journal Center
Hilton Garden Inn Journal
Hilton Garden Inn Journal Hotel
Hilton Garden Inn Journal Hotel Albuquerque Center
Hilton Garden Inn Albuquerque Journal Center Hotel
Hilton Garden Inn Journal Center Hotel
Hilton Garden Inn Journal Center
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Garden Inn Albuquerque / Journal Center Hotel
Hilton Garden Inn Albuquerque / Journal Center Albuquerque
Hilton Garden Inn Albuquerque / Journal Center Hotel Albuquerque

Hilton Garden Inn Albuquerque / Journal Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 780 reviews
Rating 8 - Good. 231 out of 780 reviews
Rating 6 - Okay. 84 out of 780 reviews
Rating 4 - Poor. 30 out of 780 reviews
Rating 2 - Terrible. 26 out of 780 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

FERNANDO

Stayed 1 night in Nov 2024

8/10 Good

Joseph

Stayed 2 nights in Oct 2024

6/10 Okay

Lawrence

Liked: Room comfort
Not gonna stay again
There was a hair in the bedding. So the sheets weren’t clean new sheets. There was blood on the curtains and the ceiling. Elevator was sketch. Malfunctioning.. door kept opening .. spent 402 for two nights breakfast wasn’t included.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very nice. The hotel bar had great drinks. Staff were friendly and helpful. Would stay again!
Stayed 1 night in Oct 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Very comfortable beds and good cleaning service.
Stayed 5 nights in Sep 2024

10/10 Excellent

Peter

Stayed 3 nights in Sep 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
April (the receptionist / front desk manager was very friendly and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Amenities
The property is very nice. Dog friendly with indoor pool and fitness area. The room was wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in. Friendly staff. Comfortable beds. Clean rooms, great location. Next to Cracker Barrel and Denny's. Would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

DeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean and well maintained. Although I don't feel hotels along the Interstate are very safe in Albuquerque, I like the location of this one. Close to a lot of good restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

zac

Stayed 1 night in Aug 2024

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Martel

Liked: Property conditions & facilities
Very nice clean comfortable
Stayed 1 night in Aug 2024

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property close to amenities. Clean property with a nice staff.
Stayed 3 nights in Aug 2024

8/10 Good

Sara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except 2 things. 1) Shower pressure is very weak 2) The waitress wouldn’t let my husband sit at a table in the breakfast area to have his coffee if he wasn’t ordering food, but then he saw another couple sit down there to have coffee without ordering food and the waitress allowed it. It wasn’t that they were so full that they needed tables for ppl who wanted to order——all the tables were empty except one. It felt very unaccommodating and had never happened to us before at other Hilton Garden hotels.
Stayed 1 night in Aug 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Callie

Stayed 1 night in Jul 2024

4/10 Poor

Delilah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Great.
The check-in was a breeze. The clerk at the front desk was very kind. We got in late, so we decided to have dinner and drinks at the hotel. The pizza was burnt and hard. The worst part was that they would not allow my SIL sit on the restaurant side because she had a service dog. At dinner and breakfast, they wanted us to sit in a separate room. She was embarrassed and felt very discriminated against. Please train your staff on what is allowed according to the ADA Act! I’m surprised this happened at a Hilton. So disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Terry L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very nice facility. Fast and professional check in. Great breakfast staff. An extermely pleasant stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Francine

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice Newer Hotel
This property appeared to be very new. It was very clean and the furnishing appeared to be new. There were just a few things that I would touch on. Due to the rate we received through Hotels.com we did not qualify for the breakfast. It is $16 and not worth it. The eggs were dry and if you wanted bacon it was an upcharge. There is a Denny's across the street and a Cracker Barrel right next-door and those would be a better choice for the money. The TV only had streaming service. It was hard to find local programming. Older travelers without streaming experience might never find local programming. Every day at 7 am the garbage truck came right outside our window and it was LOUD. Look for a room in the lower numbers because that is the other end of the hotel. The A/C was out in the lobby and thankfully it was not extremely hot right now but hopefully, it will be fixed soon. Overall the employees were very nice and accommodating. It is a nice property, fix the a/c for the lobby and give the continental breakfast to everyone. Located right next to the highway it is convenient to downtown, old town, and other areas.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024