Crowne Plaza Albuquerque, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Albuquerque, an IHG Hotel

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
BBQ/picnic Area
3 bars/lounges, pub
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
1901 University Blvd NE, Albuquerque, NM, 87102
  • University of New Mexico
    ‪4 min drive‬
  • Indian Pueblo Cultural Center
    ‪4 min drive‬
  • University of New Mexico Hospital
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(40 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Mountain View

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Albuquerque, an IHG Hotel

Hotel with 3 restaurants, near University of New Mexico
This smoke-free hotel features 3 restaurants, 3 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Albuquerque, an IHG Hotel offers 261 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Albuquerque, an IHG Hotel. During your stay, you'll be within walking distance of Rio Grande Trail. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from University of New Mexico and a few minutes from University of New Mexico Hospital
  • Pets welcome for a fee
Crowne Plaza Albuquerque, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 150 meeting rooms. Event space at this hotel measures 7793 square feet (724 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Crowne Plaza Albuquerque, an IHG Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Albuquerque hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Ranchers Club of New Mexi - This restaurant serves dinner only.
StoneStreet - This restaurant serves breakfast, lunch, and dinner.
Cantina Lounge - This pub serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 10-15 per person
  • 3 restaurants
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Ranchers Club of New Mexi
  • StoneStreet
  • Cantina Lounge

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Seasonal outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Fridge (on request)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7793 square feet of space)
  • Meeting rooms - 150

Outdoors

  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in August and close in October.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel

Crowne Plaza Albuquerque, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1002 reviews" "
Rating 8 - Good. 265 out of 1002 reviews" "
Rating 6 - Okay. 140 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

George Rico

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out with friendly staff.
Stayed 6 nights in Oct 2024

6/10 Okay

Kim

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Only big complaint. Mattress was horribly soft
Stayed 1 night in Oct 2024

6/10 Okay

Hector

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was kind and helpful. Our first room had a fold out bed and mattress was 4” thick and worn out. Staff was helpful and moved us to a roomier room with 2 very comfortable double beds. Unfortunately, the window wasn’t sealed well the traffic and wind were very noisy.
Stayed 3 nights in Oct 2024

6/10 Okay

MARCEL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Theodore

Travelled with family
this was a convenient location, rooms nice and comfortable. i’d stay again and will look for other Crown Plazas !
Stayed 2 nights in Oct 2024

10/10 Excellent

gustavo enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall and excellent choice
Stayed 1 night in Oct 2024

8/10 Good

sheila marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is nice
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Travelled with group
Liked: Staff & service
Hope helped us at check in … she was wonderful! Accommodating, professional, and personable.
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property. Will stay here again while visiting Albuquerque. The food at the restaurant was amazing!!!!! The hotel lost power, one of the mornings of the balloon festival, and the staff was top-notch on handling everything.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bonnie SUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provide very polite, courteous service. La Cantina restaurant has a mouth watering array of entrees and its within the hotel. Outdoor swimming pool is clean and towels are provided on each chair. I had no worries while staying at this hotel, best hotel I've stayed at, and I do travel often.
Stayed 4 nights in Oct 2024

8/10 Good

Alan

Travelled with pets
Liked: Property conditions & facilities
Road noise was not something that can be avoided , I guess. I had a minor electrical short in a wall light. Reported it in person to the night front desk. Nothing done about it . 2 days later I I tracked down a maintenance guy and he repaired it quickly. Housekeeping was very polite.
Stayed 2 nights in Oct 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NEVER stay at this hole in the ground again. The staff was rude and racist. I stayed there for the Balloon Fest. I was so disappointed. The first night was traumatizing. The outlets did not work, there was insufficient linen, the phone cord had to be jiggled in order for the phone to work. We were moved to another room. The second night we were denied access, went to front desk and inquired about the inoperable key. Staff replied, "Its blinking yellow bc it dont work." Ya think? I was so ready to check out and GO. On the last day in the hole, all the power went out, no announcement from staff, just silent blackness. If you enjoy subpar amenities, this is the spot. The cafe is overcharged with cold powdered eggs. Just a nightmare all around.
Stayed 3 nights in Oct 2024

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 2 nights in Oct 2024

8/10 Good

Ellen

Travelled with family
Value for price paid.. low
For the price we paid, I don’t feel like we recieved the value. The air conditioner in our room did not work properly and we asked for it to be repaired, it was not. The breakfast “buffet” should just be included in the room rate, as there was not any variety and the food was all cold. Iris, the bartender was very friendly and hospitable. We most likely would not return
Stayed 3 nights in Oct 2024

4/10 Poor

Miguel

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We saw 2 huge spiders within 15 mins of getting to the room, the breakfast buffet was only bread, egg, and potatoes. Front desk was okay. Wouldn’t book again
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, James, was excellent and allowed me to check in early (after needing to leave the other property I had booked because it was uninhabitable). Thank you for completely transforming my stay in Albuquerque.
Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly people
Stayed 1 night in Sep 2024

6/10 Okay

Alicia

Travelled with family
Disliked: Cleanliness
First time staying here, you have to request for a fridge and microwave to be brought up to your room if you need it. The indoor pool is a walk to get there and feels a bit sus when walking there. If you are just staying the night and heading out, then its okay but if you have a family, it's not so family friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Salma

Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and nice accommodations. Area nearby was not the best. Hotel is close to highway which was convenient. The eastern views from our 9th floor room were beautiful.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamal

Stayed 1 night in Aug 2024