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Tru By Hilton Albany Airport, NY

2.5 star property

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Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Lobby
Games room
Room, 2 Queen Beds
Pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry

Explore the area

Map
798 Albany Shaker Road, Latham, NY, 12211
  • Colonie Center Mall
    ‪8 min drive‬
  • Crossgates Mall
    ‪10 min drive‬
  • University at Albany
    ‪11 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪16 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Albany Airport

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1486)
The price is €105
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Hampton Inn & Suites Albany Airport

About this property

Tru By Hilton Albany Airport, NY

Hotel with free breakfast, in the vicinity of Colonie Center Mall
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Tru By Hilton Albany Airport, NY offers 106 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Tru By Hilton Albany Airport, NY. During your stay, you'll be within walking distance of Albany County Hockey Facility. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, bike rentals, and hiking/biking trails
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 8 minutes by car from Colonie Center Mall and 10 minutes from Crossgates Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a library, and a terrace are also featured at the business-friendly Tru By Hilton Albany Airport, NY. Free self parking is available.

This Latham hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1648 out of 2367 reviews
Rating 8 - Good. 435 out of 2367 reviews
Rating 6 - Okay. 156 out of 2367 reviews
Rating 4 - Poor. 81 out of 2367 reviews
Rating 2 - Terrible. 47 out of 2367 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jean - marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property
Very clean, excellent service, nice room
Stayed 1 night in Dec 2024

6/10 Okay

Rachel

Stayed 1 night in Dec 2024

10/10 Excellent

april

Stayed 2 nights in Nov 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mayer

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stacey

Travelled with family
Disliked: Cleanliness
We liked how secluded it was from the city. Unfortunately when we got into our room, there was food left in the fridge and a candy wrapper in the bed when we pulled the covers down and red candies and hair on the sheets. we ended up sharing the one bed. I am not one to complain. So we were very dissapointed in our cleaniness of our room. I stayed at a Tru in syracuse and really enjoyed it, that is why I picked this hotel. It was also very loud out in the hallways in the middle of the night. I will stick to embassy suites, thats usually what I book. Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and simple
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Liked: Amenities, property conditions & facilities
Akways ckean friendly efficient staff
Stayed 1 night in Dec 2024

8/10 Good

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
The fact that, it was a driver ready to take my to dinner pick up and drop out.
Stayed 1 night in Dec 2024

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. Room was a bit small but was similar to pictures. Would definitely come back!
Stayed 1 night in Dec 2024

8/10 Good

Arlene

Stayed 1 night in Nov 2024

6/10 Okay

Nikita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is accommodating.
Stayed 4 nights in Dec 2024

4/10 Poor

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible check in.
We usually enjoy our stay at Tru by the airport, however I was not pleased with the check in this time. I was given keys to a room. Went to room and they didn’t work. Went back to front desk and they were reprogrammed. No apology. Went back to room and keys worked, only to find the room was already occupied. Thank god no one was there at the time. Went back to front desk to find I was given the wrong room. Again, no apology. My god I could have been put in a dangerous situation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and easy to get to restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and simple
Stayed 1 night in Dec 2024

10/10 Excellent

Clyde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price but could improve in key areas
Comfortable and clean. Breakfast was not so nice. Please put out more and better plant-based breakfast items. And the oatmeal looked dry and lumpy both mornings. And the walls are quite thin. I could hear all sorts of sounds coming from the next room as well as upstairs.
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and 24 hr shuttle
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
New so all nice and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful value!
Stayed 1 night in Dec 2024