Tru By Hilton Albany Airport, NY

2.5 star property

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Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Room, 2 Queen Beds
Pool
Games room
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry

Explore the area

Map
798 Albany Shaker Road, Latham, NY, 12211
  • Colonie Center Mall
    ‪8 min drive‬
  • Crossgates Mall
    ‪10 min drive‬
  • University at Albany
    ‪11 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪16 min walk‬

Room options

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Albany Airport, NY

Hotel with free breakfast, in the vicinity of Colonie Center Mall
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Tru By Hilton Albany Airport, NY offers 106 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Tru By Hilton Albany Airport, NY. During your stay, you'll be within walking distance of Albany County Hockey Facility. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, bike rentals, and hiking/biking trails
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 8 minutes by car from Colonie Center Mall and 10 minutes from Crossgates Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a library, and a terrace are also featured at the business-friendly Tru By Hilton Albany Airport, NY. Free self parking is available.

This Latham hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1636 out of 2361 reviews
Rating 8 - Good. 436 out of 2361 reviews
Rating 6 - Okay. 158 out of 2361 reviews
Rating 4 - Poor. 84 out of 2361 reviews
Rating 2 - Terrible. 47 out of 2361 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Simson E

Liked: Cleanliness, staff & service, property conditions & facilities
Second time stay. Pretty good
Stayed 2 nights in Jan 2025

2/10 Terrible

Susan

Stayed 1 night in Dec 2024

8/10 Good

Maureen

Very nice hotel.
Stayed 1 night in Jan 2025

4/10 Poor

Aisleigh

Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t get over how nice the staff was. They made it feel like a home.
Stayed 3 nights in Jan 2025

8/10 Good

Jeremy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable, room was clean ,
Stayed 1 night in Jan 2025

4/10 Poor

Emily

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed and I wasn’t told when booking or checking in. Also there was hair in the shower and a bug.
Stayed 1 night in Jan 2025

4/10 Poor

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was closed. I specifically called earlier in the day to make sure it was open and told it was. Only to be told it was closed when I arrived. The pool was the reason I chose this hotel. Needless to say I was pretty disappointed.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and quiet. The front desk and shuttle drivers were very nice every time I interacted with them. Looking forward to staying again soon!
Stayed 1 night in Jan 2025

10/10 Excellent

Heather M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early flight - easy access
Last minute booking to get to airport for a very early departure. Tru by Hilton was an excellent choice! Comfortabl, close and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Amandeep, Southborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, upbeat.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Amenities thx
Stayed 2 nights in Jan 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Jan 2025

8/10 Good

Martha

Stayed 1 night in Jan 2025

6/10 Okay

Marsden

Stayed 1 night in Nov 2024

10/10 Excellent

GQuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome very happy
Stayed 1 night in Nov 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nikki the bomb!!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

The man who checked me in was friendly, polite and made me feel welcome. A great way to start the stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Our flight was cancelled. I call for a pickup at the airport and they treated me like family. The shuttle was there in less than 5 minutes. I would differently recommend Tru.
Stayed 1 night in Jan 2025

10/10 Excellent

Ganesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not in service
Stayed 1 night in Jan 2025

10/10 Excellent

Sheikh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff. Breakfast included.
Stayed 2 nights in Jan 2025