Tru By Hilton Albany Airport, NY

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Room, 2 Queen Beds
Games room
Lobby
Pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
798 Albany Shaker Road, Latham, NY, 12211
  • Albany County Hockey Facility
    14 min walk
  • Watervliet Shaker National Historic Site
    4 min drive
  • Colonie Center Mall
    8 min drive
  • Albany, NY (ALB-Albany Intl.)
    16 min walk

Room options

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Albany Airport, NY

Hotel with free breakfast, in the vicinity of Colonie Center Mall
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Tru By Hilton Albany Airport, NY offers 106 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Tru By Hilton Albany Airport, NY. During your stay, you'll be within walking distance of Albany County Hockey Facility. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, bike rentals, and hiking/biking trails
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 8 minutes by car from Colonie Center Mall and 10 minutes from Crossgates Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a library, and a terrace are also featured at the business-friendly Tru By Hilton Albany Airport, NY. Free self parking is available.

This Latham hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Hiking/biking trails
  • Swimming pool

Family friendly

  • Arcade/games room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1654 out of 2359 reviews" "
Rating 8 - Good. 430 out of 2359 reviews" "
Rating 6 - Okay. 157 out of 2359 reviews" "
Rating 4 - Poor. 74 out of 2359 reviews" "
Rating 2 - Terrible. 44 out of 2359 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Installation

Stayed 4 nights in Sep 2024

10/10 Excellent

Frederick, Hudson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern with friendly staff. Be aware that shuttle to airport is a minivan with 5 passengers plus luggage the maximum at one time.
Stayed 1 night in Sep 2024

4/10 Poor

William

Disliked: Staff & service
Location and setting was convenient to the airport. Staff were average in knowledge and service, breakfast was average at best and no soap for showers and management not being proactive to address my problem. I won't be visiting this property again.
Stayed 1 night in Sep 2024

10/10 Excellent

Elona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean and comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New place. So close to the airport too. Wonderful shuttle service.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albany trip
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed before and will stay again
Room was spacious, clean, and had everything I needed. Common area options (breakfast, workspace, etc) are generous. Staff was friendly and quick to accommodate with shuttle service to/from the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Kazue

Liked: Staff & service, property conditions & facilities
Loved it! Will always stay here when flying in/out of Albany. Clean, bright, convenient to airport and a nice breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2024

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to airport
Very clean, friendly staff and fabulous breakfast...
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Jody

Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Appreciated the shuttle to and from the airport. Enjoyed the variety of breakfast items. Food was not as hot as we would have liked, but several days were busy with large groups frequently opening the food warmers. Beds were very comfortable! Could have used a little drawer storage, but we made it work and will definitely be back.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, friendly staff
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good people and good location. We rented two rooms. One reeked of pot. The other smelled like my high school locker room and the window coverings were missing or broken. Not really my ideal visit.
Stayed 1 night in Sep 2024

4/10 Poor

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No in room coffee, luggage carts hard to move, loud air conditioner
Stayed 1 night in Sep 2024

4/10 Poor

Roger

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cold floors, no carpet. Only one towel per person for two nights. Hand towels only one per person for two days. Had to use pool towels to dry hands. Food for breakfast was minimum at best.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gerard

Stayed 1 night in Aug 2024

8/10 Good

Christy

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

kumarie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for 1 night, but its was a very safe and comfortable 1 night stay.
Stayed 1 night in Sep 2024

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath towels were low quality or just old and rough
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024