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Quality Inn at Albany Mall

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn at Albany Mall

Lobby
Seasonal outdoor pool, pool umbrellas
Premium bedding, down duvets, Select Comfort beds, desk
Free daily buffet breakfast
Free daily buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
806 N Westover Blvd, Albany, GA, 31707
  • Albany Square
    ‪3 min walk‬
  • Phoebe Putney Memorial Hospital
    ‪5 min drive‬
  • Albany Museum of Art
    ‪6 min drive‬
  • Albany, GA (ABY-Southwest Georgia Regional)
    ‪11 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Business Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Quality Inn at Albany Mall

Hotel in Albany with free breakfast and a fitness center
This hotel features a fitness center, a 24-hour business center, and a spa tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Quality Inn at Albany Mall offers 82 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn at Albany Mall. During your stay, you're just a quick walk from Albany Square. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Albany Square and a 4-minute drive from Albany Crossroads
Quality Inn at Albany Mall offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Quality Inn at Albany Mall also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Albany hotel.

Guests are served free buffet breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch HDTV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Albany Mall
Quality Inn Albany Mall
Quality At Albany Mall Albany
Quality Inn at Albany Mall Hotel
Quality Inn at Albany Mall Albany
Quality Inn at Albany Mall Hotel Albany

Quality Inn at Albany Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 159 out of 517 reviews" "
Rating 8 - Good. 127 out of 517 reviews" "
Rating 6 - Okay. 89 out of 517 reviews" "
Rating 4 - Poor. 62 out of 517 reviews" "
Rating 2 - Terrible. 80 out of 517 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Torrice

Disliked: Cleanliness, staff & service, property conditions & facilities
DON’T STAY HERE! Nasty, mildewed mess. Came for ASU homecoming weekend. Only stayed here because everywhere else was full. It was disgusting. Black mold in the shower. Brown stains that looked like poop on the window curtains, just awful. And the overall smell will make you gag. Then they had the nerve to make the room key unusable an hour and half BEFORE check out time. We were leaving anyway at 10:00, check out is at 11:00. But the key stopped working around 9:30, had to have housekeeping let us back on the room to make sure we had everything out. Ridiculous! Save yourself, don’t stay. Ugggh. Gross, just gross. If I could give negative score numbers, it would be -10.
Stayed 2 nights in Oct 2024

4/10 Poor

Anthony

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
So I liked the location. It was close to restaurants and shopping that was walking distance. I did not care for some of the people in the parking lot that was soliciting. I did not care for the TV that was in my room that would turn off on its own every 10 to 30 mins. I did see bugs. The caulk in the showers also had mildew
Stayed 3 nights in Oct 2024

2/10 Terrible

Marlayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse stay ever‼️
Filthy conditions. The night front desk clerk stated “ain’t no getting ya money back!” Totally unprofessional. Rundown establishment. Only positive about our stay was the polite gentleman at checkout w/ his cool Jeep!
Stayed 1 night in Oct 2024

4/10 Poor

Sheila

Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom door was falling apart. And all the metal lamps were rusted.
Stayed 2 nights in Sep 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool closed on 90 degree day 😰
Pool was closed on a 90 degree day?!!!! This is the main reason I booked here! Very disappointed
Stayed 1 night in Oct 2024

6/10 Okay

Myriam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were in Florida for one week due to the military when the hurricane resulted in evacuations, we were not from the area and the closest place that we could find was in Albany Georgia. We traveled several hours, A 4 1/2 hour drive turned into over 12 hours and the traffic was bumper-to-bumper. They called us and said if we were not there before midnight that we cannot have a room which was out of our control. They ended up letting us come in after midnight however, they told us that we may not have the room that we requested for the next two nights only one night we went to the room and there was garbage in the room. There was food, bottles, dip, cans, in a drawer, like no one had ever cleaned the room. There were hairs on the shower. It had a smell of urine in the room , and the linens had a odor so we just decided to not stay the complete night stay. Initially, the staff was rude, but then they weren’t as bad however, the conditions of the hotel is terrible. All this result of us have to drive all the way to Atlanta to find a room we were displaced from our home as well as many others, but it was a terrible place to stay.
Stayed 2 nights in Oct 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced
Way over priced for hotel quality. Taking advantage of people evacuated from Hurricane Milton.
Stayed 1 night in Oct 2024

2/10 Terrible

Benjamin

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
The room is very dirty. There was garbage inside of drawer in the room to include food and hair in the bathtub. It smelled like urine the sheets had an odor.
Stayed 1 night in Oct 2024

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Didn't like TV system. Toilet lid broken. WiFi didn;t work. Otherwise, room real clean, parking very convenient..
Stayed 1 night in Oct 2024

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
everything was good
Stayed 1 night in Sep 2024

2/10 Terrible

Tonya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not what it use to be. The first night was awful and I had my 5yr old who was under the weather. We were in town for a family gathering. The people in the room next to us had a party, stayed up all night and they were very extremely noisy . I made the property manager Patrick Patel aware. He is a condescending prick! Instead of offering accommodations, he engage in antagonistic behavior with his patron. He assured me if I stayed my 2nd night he would make sure my room was clean . The maid did not change the sheets, they had stains on them and hair was in the bed. I felt like something was biting me. I ended up sleeping in a chair me and my baby . The property manager tells me. I could have checked out! There were no available rooms left in the city. I will not ever Grace that hotel again with my presence and I will tell anyone contemplating staying there , NoT!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shiniqua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Luther

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marc

Liked: Amenities, property conditions & facilities
Just needs to be a tad bit cleaner in rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rickey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property kept clean,maintenance look great. Beautiful landscaping around the
Stayed 7 nights in Aug 2024

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff would recommend 10/10
Stayed 1 night in Aug 2024

8/10 Good

Maretta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Patrick Patel and check in Staff were very friendly and professional!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Aug 2024

6/10 Okay

Julia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pool was nice, but warm.
The room has mold on the ceiling in the bathroom, it smells like mold. Small flimsy pillows. Light bulbs out.
Stayed 1 night in Aug 2024

8/10 Good

Linnette

Liked: Staff & service
Stayed 4 nights in Aug 2024