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Holiday Inn Express Hotel & Suites Albany, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Albany, an IHG Hotel

Exterior
Indoor pool
Exterior
In-room safe, desk, iron/ironing board, rollaway beds
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2713 Pointe North Blvd, Albany, GA, 31721
  • Albany Square
    7 min walk
  • Albany Museum of Art
    6 min drive
  • Phoebe Putney Memorial Hospital
    6 min drive
  • Albany, GA (ABY-Southwest Georgia Regional)
    13 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Bathroom

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 2 Double Beds

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About this property

Holiday Inn Express Hotel & Suites Albany, an IHG Hotel

Hotel in Albany with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Albany, an IHG Hotel offers 80 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Albany, an IHG Hotel. During your stay, you're just a quick walk from Albany Square. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by foot from Albany Square and a 3-minute drive from Albany Crossroads
Holiday Inn Express Hotel & Suites Albany, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express Hotel & Suites Albany, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Albany hotel.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 61
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 46
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Albany
Holiday Inn Express Hotel Albany
Holiday Inn Express Hotel Suites Albany
Holiday Inn Express Hotel Suites Albany
Holiday Inn Express Hotel & Suites Albany, an IHG Hotel Hotel
Holiday Inn Express Hotel & Suites Albany, an IHG Hotel Albany

Holiday Inn Express Hotel & Suites Albany, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 320 out of 502 reviews" "
Rating 8 - Good. 108 out of 502 reviews" "
Rating 6 - Okay. 36 out of 502 reviews" "
Rating 4 - Poor. 24 out of 502 reviews" "
Rating 2 - Terrible. 14 out of 502 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The best place
Stayed 1 night in Aug 2024

10/10 Excellent

Laura, Carnesville

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good choice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherishia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was so great. I hate I didn't get their name. We checked in on 8/16 about 7:15pm. Please give them a shout out. Also the great help @ breakfast. The hospitality aide was so pleasant, kind and helpful. The hotel was very clean and quiet. Overall all the staff we encountered were so pleasant. Keep up the good work.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dorothea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Darren, North Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in the breakfast area, I believe her name was Geraldine. Was a very pleasant person, I hope the hotel recognizes her professional attitude and one day rewards her for it. We saw the difference when she wasn’t there one day. The property was well kept and quiet.
Stayed 1 night in Jul 2024

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Tristan

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pleasantly surprised with the appearance. The images online seem to be older. Felt very comfortable and at home. The only complaint would be the humid hallways and a few strands of hair left in the bathroom. I only stayed for one night while taking an exam in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Stayed 1 night in Jul 2024

10/10 Excellent

CYNTHIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Everything was great. The room was clean. The eating area was clean. The only thing is this hotel really needs to be updated. The drapes were stained, didn't even want to touch him.The bed was saggy.I couldn't get rest. The mattress needs to be replaced and the drapes, and just like updated a little bit.
Stayed 2 nights in Jul 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people make a great stay.
Linda at checkin was wonderful. Lady who tended to breakfast was very nice. Staff was helpful and friendly. Not sure what is meant by Eco-friendliness, but saw no indicators of this hotel being eco-friendly. Will stay here again if ever in Albany.
Stayed 1 night in Jul 2024

10/10 Excellent

Dannia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night great experience
Just one night passing buy. IHG Holiday Inn , Never disappoints. Easy check in nd check out. Clean room. Hot Breakfast
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Rae

Stayed 1 night in Jul 2024

10/10 Excellent

Margaret A

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was getting dressed to attend my graduation. The bed frame was not in place. As I walked past the end of the bed, my leg was cut a a large gash is there. I bled profusely. I called my daughter in the other room I purchased and asked her to go get a bandage. She thought the mosquito bites I had were bleeding. I went downstairs and showed the receptionist the pictures of the blood running down my ankle and the bloody tissue and I made an incident report. I am going to make an appointment with my Dr. to make sure things are ok. My tetanus shot is updated but I'm not sure if there is something else I need to do. I am in pain right now but it is the holiday. OTHER than that, my arrival the receptionist was amazing and the staff was awesome. (I'll always be careful to check bed railings now). Thank you.
Stayed 1 night in Jun 2024

8/10 Good

Mindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with group
Comfortable and Great location
Comfortable and good. Door to bathroom needs to be changed and chalking redone. Front desk had ran out of complementary water.
Stayed 1 night in Jul 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Lucaina

Liked: Cleanliness, amenities
Great service
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Checkin was a breeze. Nice staff. It wasn’t crowded and noisy is what I liked most. I didn’t like that it was hot in the elevator and in the hallways to my room area.
Stayed 1 night in Jun 2024

10/10 Excellent

Tae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.. close to food, clean room, friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable and relaxing. Staff was frienly.
Stayed 3 nights in Jun 2024