Hilton Garden Inn Albany/SUNY Area

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Albany/SUNY Area

Exterior
Reception
Daily buffet breakfast (USD 10 per person)
Terrace/patio
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
1389 Washington Ave, Albany, NY, 12206
  • University at Albany
    3 min drive
  • Crossgates Mall
    4 min drive
  • St. Peter's Hospital
    7 min drive
  • Albany, NY (ALB-Albany Intl.)
    10 min drive

Room options

Room, 2 Queen Beds, Accessible

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds, Non-Smoking, Accessible

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

  • 107 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

King evolution suite

  • 107 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hilton Garden Inn Albany/SUNY Area

Hotel with free parking, near University at Albany
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn Albany/SUNY Area offers 126 accommodations with coffee/tea makers and hair dryers. Beds feature Tempur-Pedic mattresses. 43-inch LCD televisions come with premium cable channels.

This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Albany/SUNY Area. During your stay, you'll be within walking distance of University at Albany. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at The Garden Grill
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from University at Albany and a few minutes from Crossgates Mall
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Albany/SUNY Area. Limited free parking is available on a first-come, first-served basis.

This 3-star Albany hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Garden Grill - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Garden Grill

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Tempur-Pedic bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Albany/SUNY Area
Hilton Garden Inn Hotel Albany/SUNY Area
Hilton Garden Inn Albany/SUNY Area Hotel Albany
Hilton Garden Inn Albany/SUNY Area Hotel
Hilton Garden Inn Albany/SUNY Area Albany
Hilton Garn AlbanySUNY Area A
Hilton Albany Suny Area Albany
Hilton Garden Inn Albany/SUNY Area Hotel
Hilton Garden Inn Albany/SUNY Area Albany
Hilton Garden Inn Albany/SUNY Area Hotel Albany

Hilton Garden Inn Albany/SUNY Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1005 reviews" "
Rating 8 - Good. 304 out of 1005 reviews" "
Rating 6 - Okay. 92 out of 1005 reviews" "
Rating 4 - Poor. 48 out of 1005 reviews" "
Rating 2 - Terrible. 45 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kiera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marie Jeanne

Stayed 1 night in Aug 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there couple of hrs. Left at 4:00am to catch a flight. Never tried the breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, amenities and staff were great. I just moved my son up to Albany for school and this was my first time staying up there. Whenever i go back to visit, i will always stay at this hotel. The staff there (Josh) was so welcoming and nice. We enjoyed our entire time there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Mohammed Lhoucine, Jersey City

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My experience at your hotel has been good overall except the little incident that happened when my girlfriend and I were at the lobby heading to get our buffet breakfast. This happened around 8 AM. I said good morning to the staff 3 staff members they all said back expect that Chinese staff lady, not only she did not say good morning back but she was giving me dirty looks for no reason. I don’t know this lady and I’m not sure I understood her behavior. This is really shocking to me, unprofessional and unfortunate.
Stayed 1 night in Aug 2024

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Amreta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, not the best
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Carl

Travelled with family, Business traveller
Liked: Staff & service
Staff was very nice. Pool was closed and noise from highway traffic was very loud in the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly, Bradenton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 1 night in Jul 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel. Food was amazing! Love that you can order food that's actually
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable
Stayed 1 night in Jul 2024

8/10 Good

Nora

Stayed 1 night in Jul 2024

4/10 Poor

nir

Stayed 5 nights in Jul 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable beds
Stayed 1 night in Jul 2024

4/10 Poor

JASMINE

Liked: Staff & service
Disliked: Property conditions & facilities
On all the booking sites this hotel is advertised as having a pool and hot tub.. I chose to pay more for a hotel with a pool but could have chosen a hotel with the same amenities that INCLUDED complementary breakfast (you have to pay $10 here) only to find out when I got there that there’s no pool and hasn’t been for a LONG time…I will say the staff was very courteous and kind but this place is clearly getting a bit run down, needs some TLC and needs to stop falsely advertising that they have a pool…
Stayed 1 night in Jul 2024

6/10 Okay

Tim

Business traveller
Liked: Staff & service
Very ordinary for the price. Very antiquated.
Stayed 2 nights in Jul 2024