6/10 Okay
Zoe
Travelled with family and small children
2 Jan 2025
Liked: Cleanliness, staff & service, amenities
The staff are great(although understaffed during our stay which was peak). Unfortunately we had some electrical and air con issues during our stay, which were both resolved. The gym is nice and well equipped. The hotel is new and everything is in great condition and nice comfy bed and linens. The cleanliness of the bathroom, specifically the shower was not great. Mould that hasn't been removed between tiles. Perhaps more time spent doing a deep clean between guests.
I didn ‘t like that the shower cap, slippers and sewing kit had to be requested. I realise this is not a 5 star hotel, but just the basics like a note pad and pen would be a nice touch. Especially as this hotel is utilised by corporates for work trips.
Food wise we dined in at the on site restaurant for dinner. It was sub par and hit and miss. Meal was overcooked and the veg looked a bit sad. I highly recommend the food at “Due South” which is a 30 second walk from the hotel. That said my husband’s prawn dish was lovely.
Overall I would stay again, but more likely in a business capacity rather than leisure. A heated pool especially for the colder months would be a great add on!
Zoe
Stayed 3 nights in Dec 2024