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SureStay Hotel by Best Western The Clarence on Melville

3.0 star property

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Photo gallery for SureStay Hotel by Best Western The Clarence on Melville

Front of property
Standard Room, Multiple Beds, Non Smoking
Minibar, laptop workspace, soundproofing, iron/ironing board
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
191 Albany Highway, Mount Melville, WA, 6330
  • Town Hall
    ‪17 min walk‬
  • Albany Entertainment Centre
    ‪4 min drive‬
  • Middleton Beach
    ‪7 min drive‬
  • Albany, WA (ALH)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Single Bed, Non Smoking

  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

SureStay Hotel by Best Western The Clarence on Melville

Hotel in Albany with free parking
Along with laundry facilities, this hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Limited housekeeping is available.
SureStay Hotel by Best Western The Clarence on Melville offers 59 air-conditioned accommodations with minibars and hair dryers. LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western The Clarence on Melville . During your stay, you'll be within walking distance of Mount Melville Lookout. Enjoy features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • To-go breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Within a 15-minute walk of Mount Melville Lookout and Mount Melville Circuit Trail Trailhead
SureStay Hotel by Best Western The Clarence on Melville offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. SureStay Hotel by Best Western The Clarence on Melville also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Self parking is free.
For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: AUD 13.50 for adults and AUD 13.50 for children

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Toaster

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AUD 13.50 for adults and AUD 13.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests will receive lockbox information.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Clarence Melville Motel Albany
Best Western Clarence Melville Motel
Best Western Clarence Melville Albany
Best Western Clarence Melville
Best Western Clarence Motel
Best Western Clarence
BW The Clarence on Melville
Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville Hotel

SureStay Hotel by Best Western The Clarence on Melville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 131 out of 387 reviews
Rating 8 - Good. 167 out of 387 reviews
Rating 6 - Okay. 60 out of 387 reviews
Rating 4 - Poor. 26 out of 387 reviews
Rating 2 - Terrible. 3 out of 387 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort

Friendly affordable motel

Really friendly staff and a nice comfortable stay. The roof had some patching up done, and there were no powerpoints on the bed side of the room. Other than that, comfy and central to town.
Stayed 1 night in Jan 2025

8/10 Good

Samantha

Travelled with family
Liked: Amenities
Clean and neat. Claudia on reception at check in was lovely and the lady at check out also friendly. Check in and out was quick. Parking available right outside room. Close to town. Only negatives were shower went cold after a few minutes and the toilet area of the bathroom is quite cramped. Other than that, great little place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Jodie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service

Average Stay

Very average room. The carpets should be replaced with flooring as they were very dirty. The shower curtain didn't reach all the way to the floor getting the bathroom quite wet. The bathroom and entire room looks to need a renovation. Bedding was clean and the room was spacious. Nice to have a microwave in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Gergely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff nice abd friendly
Stayed 1 night in Jan 2025

8/10 Good

Kurumi

Stayed 1 night in Jan 2025

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was the wifi connection was unstable during our stay (we advised reception who kindly let us know they would get it fixed)
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic motel fair price for accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

Lakmana

Liked: Cleanliness, staff & service, property conditions & facilities
So
Stayed 1 night in Dec 2024

8/10 Good

Jim

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for a couple of nights, would have got a better rating if they served meals.
Stayed 2 nights in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Karen

Stayed 1 night in Nov 2024

6/10 Okay

Helen

Liked: Cleanliness
Disliked: Property conditions & facilities
The air conditioner needs to be updated. Need to buy a new tv remote, as unable to read. An awful noise through the wall at times. Not impressed with the water saving shower head.
Stayed 4 nights in Nov 2024

6/10 Okay

Patricia

Liked: Staff & service
The shower head was terrible sorry
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
It was fine for the price
Stayed 3 nights in Oct 2024

10/10 Excellent

Janeane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jayearl

Travelled with family
Liked: Cleanliness, amenities
Overall was ok but I give 3 star for the staff because they don’t change the mattress cover and they don’t vacuum properly
Stayed 3 nights in Sep 2024

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Exaust fan in bathroom didnt work, the shower was very old and basic. Aircon was very noisy but worked.
Stayed 2 nights in Sep 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very comfortable and quiet. The staff were very friendly and the room was cleaned daily. The accommodation was a little dated, but was value for money. When I return to Albany, I will consider staying there again.
Stayed 4 nights in Sep 2024

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay and staff are always so very helpful and kind.
Stayed 1 night in Jun 2024