See all properties

Fujairah Rotana Resort & Spa

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fujairah Rotana Resort & Spa

Exterior
Front of property
Suite, 1 Bedroom, Balcony, Ocean View | View from room
Room, 1 King Bed, Terrace, Garden View
Sports facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
Dibba Road, Al Aqah Beach, Al Aqah, 1856
  • Al Badia Mosque
    8 min drive
  • Wadi Stone Village
    12 min drive
  • Khor Fakkan Beach
    16 min drive
  • Ras al Khaimah (RKT-Ras al Khaimah Intl.)
    55 min drive

Room options

View all photos for Room, Ocean View

1 bedroom, down duvets, minibar, in-room safe

Room, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Terrace, Oceanfront

1 bedroom, down duvets, minibar, in-room safe

Room, Terrace, Oceanfront

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Balcony, Oceanfront

1 bedroom, down duvets, minibar, in-room safe

Room, Balcony, Oceanfront

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Terrace, Garden View

Garden view

Suite, Terrace, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony, Garden View

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

1 bedroom, down duvets, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

  • 76 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Guest)

1 bedroom, down duvets, minibar, in-room safe

Room, 2 Single Beds (Guest)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest)

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed (Guest)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace, Garden View

Room, 2 Single Beds, Terrace, Garden View

Room, 2 Single Beds, Terrace, Garden View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Garden View

Room, 1 King Bed, Terrace, Garden View

Room, 1 King Bed, Terrace, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Garden View

Balcony

Room, 2 Single Beds, Balcony, Garden View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, Garden View

Garden view

Room, 1 King Bed, Balcony, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Garden View

1 bedroom, down duvets, minibar, in-room safe

Room, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Ocean View

1 bedroom, down duvets, minibar, in-room safe

Room, 2 Single Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace, Oceanfront

1 bedroom, down duvets, minibar, in-room safe

Room, 2 Single Beds, Terrace, Oceanfront

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Oceanfront

1 bedroom, down duvets, minibar, in-room safe

Room, 1 King Bed, Terrace, Oceanfront

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Oceanfront

1 bedroom, down duvets, minibar, in-room safe

Room, 2 Single Beds, Balcony, Oceanfront

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Radisson Blu Resort, Fujairah

On private beach
Pool
Hot tub
All-inclusive
3.9 out of 5, Good, (371)
The price is €148
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Radisson Blu Resort, Fujairah

About this property

Fujairah Rotana Resort & Spa

Beachfront hotel with relaxing spa services
At Fujairah Rotana Resort & Spa, spend the day on the private sand beach where you can enjoy parasailing. Then return for a meal at one of the hotel's 3 restaurants.
Fujairah Rotana Resort & Spa offers 250 air-conditioned accommodations with minibars and safes. Beds feature down comforters. This Al Aqah hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in May 2020.

A private beach and 2 outdoor tennis courts are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Fujairah Rotana Resort & Spa, you'll be close to Wadi Stone Village. Enjoy features like free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • For dining with garden views, stop by Mozaique, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
  • 8 minutes by car from Al Badia Mosque and 12 minutes from Wadi Stone Village
  • Airport and shopping center shuttle service available for a fee
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Fujairah Rotana Resort & Spa like a complimentary children's club, an outdoor pool, and a children's pool.

A free manager's reception is offered daily. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Colonial hotel also offers outdoor tennis courts, a steam room, and a fitness center. You'll have access to the outdoor pool and health club at a partner property. Free self parking and valet parking are available. A complete renovation of Fujairah Rotana Resort & Spa was completed in May 2020.

Smoking is allowed in designated areas at this 5-star Al Aqah hotel.

The hotel hosts a free manager's reception daily.
Mozaique - Overlooking the garden, this buffet restaurant serves breakfast, lunch, dinner, and light fare.
Waves Beach Restaurant - This beachfront seafood restaurant serves dinner and light fare. A children's menu is available. Reservations are required. Open select days.
Bar Muda - Overlooking the garden, this bar serves dinner only. Open select days.
SHARKEYS BAR - This beachfront restaurant serves lunch and dinner. Open daily.
AL FALAJ LOBBY CAFE Snack - Onsite café. Open daily.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, English, Filipino, French, German, Hindi, Indonesian, Romanian, Russian, Thai, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AED 99 for adults and AED 49.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee

Restaurants on site

  • Mozaique
  • Waves Beach Restaurant
  • Bar Muda
  • SHARKEYS BAR
  • AL FALAJ LOBBY CAFE Snack

Things to do

  • 2 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Fitness classes
  • Beach volleyball
  • Bike parking
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Table football
  • Lifeguards on-site
  • Mini golf
  • Outdoor pool
  • Parasailing
  • Playground
  • Sauna
  • Spa services
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Water sports equipment

Business services

  • Computer station
  • Conference space (3767 square feet)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 100
  • 9 steps to reach property
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Bingo
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Games
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Renovated entire property – May 2020
  • Reusable cups only

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Check-in time is 3 PM on Thursday and Friday.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fujairah Rotana Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 99 for adults and AED 49.5 for children
  • Airport shuttle fee: AED 378 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: 50 percent of room rate
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - 100234195400003
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Fujairah Rotana Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Aqah Fujairah
Al Aqah Fujairah Rotana
Al Aqah Resort
Al Aqah Resort Fujairah
Fujairah Rotana
Fujairah Rotana Al Aqah
Fujairah Rotana Resort
Fujairah Rotana Resort Al Aqah
Rotana Al Aqah Fujairah
Rotana Fujairah
Fujairah Rotana Hotel
Fujairah Rotana Resort & Spa - Al Aqah Beach Hotel Fujairah
Fujairah Rotana Resort And Spa - Al Aqah Beach
Rotana Hotel Fujairah
Fujairah Rotana Resort Al Aqah Beach
Fujairah Rotana Al Aqah Beach
Fujairah Rotana Resort Spa
Fujairah Rotana & Spa Al Aqah
Fujairah Rotana Resort & Spa Hotel
Fujairah Rotana Resort & Spa Al Aqah

Fujairah Rotana Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 173 reviews" "
Rating 8 - Good. 69 out of 173 reviews" "
Rating 6 - Okay. 21 out of 173 reviews" "
Rating 4 - Poor. 14 out of 173 reviews" "
Rating 2 - Terrible. 10 out of 173 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yekta

Stayed 1 night in Apr 2024

8/10 Good

SHANKAR

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

rajesh

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Fabulous but
Stay was amazing. The only issue was with the cleanliness of the swimming pool which was dirty and slippery, also it was smelly. This might be due to the huge crowd But the Hotel should be equipped to manage it.
Stayed 1 night in Nov 2023

10/10 Excellent

Samer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 night with 3 children of different ages. The hotel was excellent and the children enjoyed the pool and the beach. The staff were very friendly and helpful. The food was very good. I highly recommend to this hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Water is amazing. Low rise resort offering great views
Stayed 1 night in Dec 2020

8/10 Good

Rakesh

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Sugumar

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Dedra mousa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق نظيف يستحق خمس نجوم وأكثر
الفندق جميل خاصه للازواج،الغرفه جدا نضيفه والي لفت نظري انو الحمام توجد فيه كل الادوات من معجون اسنان وادوات حلاقه قد تكون غير موجوده بالفنادق الاخرى،غير الصابون نوعيتها ممتازه وطبيعيه،يتم كل يوم تنظيف الغرف،تم الاستجابه لطلباتنا بسرعه،الشاطئ نظيف وممتع،كل الموظفين بشوشين،غير في جهاز اي تي ام لبنك بوظبي التجاري لسحب الاموال عند الاستقبال،الفطور بوفيه جيد ومتنوع وقد ساعدنا عبد الرحمن جدا عند الفطور ‘في خدمتنا ‘،الغرف جميله وواسعه ومواجه للبحر
الجميل ان الشبابيك تفتح وقريب الشاطئ
الشاطئ نظيف وجيد للسباحه وهادئ لا ازعاج فيه،فقد نمت على الشاطئ دون ازعاج
Stayed 2 nights in Dec 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Suite was big and had a panoramic view
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Hazim, Riyadh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for relaxation need to improve food menu and choices
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location along the beach. The suite was overlooking sea and balcony offered amazing view. The staff was very friendly and corteous. The food was great with loads of choices. One of my best experiences.
Stayed 2 nights in Aug 2019

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
very nice
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good property , good hotel , good staff But ac smells bad due to humidity
Stayed 2 nights in Aug 2019

10/10 Excellent

Sonia, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So relaxed we thought we died.
Best holiday yet!! Excellent and helpful staff, LOTS of activities to do, and the kids club was amazing! Only downside was uncomfortable squeeze to use the toilet; remove glass wall or redesign bathroom. Definitely rebooking.
Stayed 3 nights in Jun 2019

8/10 Good

Nitin

Liked: Cleanliness, staff & service
Short of amenities, like hair dryer and dental kit
It is a good hotel, the location and beach is nice. The front desk and restaurant staffs are very friendly.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I was offered a paid upgrade during check in because we were 2 adults 2 kids and I was promised to get two single bed and a king bed but we end up no bed in the room. After 3 times complaint , they delivered a very uncomfortable bed that springs would hurt your back but still only one bed . I asked my original room back but no room was available. Solution offered by manager that they removed additional charges for the upgrade but it still did not help at all because we just wanted to have a good rest for 2 days . All family had to sleep in the same bed eventually
Stayed 2 nights in Apr 2019

2/10 Terrible

Mahmood

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Disappointing
Overall hotel is of a lower standard than 5 star. Checkin took 20 (checkout 10) minutes, room bathroom had a bad smell and the room and corridors were in a poor condition. Whilst most staff were helpful they seemed to have a can’t do attitude as opposed to can do. Breakfast buffet was very disappointing with poor quality food and only 1 live egg cooking station. If I travelled to this area again I would pay a few dollars more and stay in one of the alternative 5 star hotels on the same beach.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel was very nice however there was nothing on the website the hotel was under renovation. A little disappointing to pull up and the front entrance was blocked off. Otherwise food, drink, pool and beach were lovely. Thank you a wonderful stay.
Stayed 1 night in Jan 2019