Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Exterior
Indoor pool
Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking
Standard Room, 2 Double Beds, Non Smoking, Poolside

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
4742 Brecksville Rd, Richfield, OH, 44286
  • Cuyahoga Valley National Park
    3 min drive
  • Boston Mills Ski Resort
    8 min drive
  • Brandywine Ski Resort
    12 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    22 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Quality Inn & Suites

Family-friendly hotel with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Quality Inn & Suites offers 216 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Quality Inn & Suites. During your stay, you'll be close to Cuyahoga Valley National Park. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes mini golf
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute drive from Cuyahoga Valley National Park and a few minutes from Furnace Run Metro Park
  • Pets welcome for a fee (restrictions apply)
Quality Inn & Suites offers its guests an indoor pool and a spa tub. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15005 square feet (1394 square meters) and includes conference space. A vending machine, an arcade/game room, and complimentary newspapers in the lobby are also featured at the family-friendly Quality Inn & Suites. Self parking is free.

This Richfield hotel is smoke free.

Guests are served free continental breakfast daily from 6 AM to 9 AM.
Quality Inn & Suites has a restaurant on site.

Languages

Arabic, English, French, Hindi, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM
  • 1 restaurant

Things to do

  • Arcade/games room
  • Indoor pool
  • Mini golf
  • A hot tub

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • Business centre
  • Conference space (15005 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • No lift (single-level property)
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Days Inn Hotel Richfield
Days Inn Richfield
Richfield Days Inn
Days Inn Richfield Hotel Richfield
Days Inn Richfield Ohio
Days Inn Richfield Hotel
Days Inn Suites Richfield
Quality Inn & Suites Hotel
Quality Inn & Suites Richfield
Quality Inn & Suites Hotel Richfield
Days Inn Suites by Wyndham Richfield

Quality Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 299 out of 1000 reviews" "
Rating 8 - Good. 291 out of 1000 reviews" "
Rating 6 - Okay. 168 out of 1000 reviews" "
Rating 4 - Poor. 127 out of 1000 reviews" "
Rating 2 - Terrible. 115 out of 1000 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremiah T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, quiet place to stay. It was close enough to the city to get in and out of town quickly but it was far enough out in the countryside to be very relaxing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than we expected
We arrived during a townwide powercut. The staff were very helpful. At first there was a feeling of things being a little dated but when you looked everything was in good condition and very clean. They give you wrist bands that you need to wear “in the Atrium”. Because there was no power we did not see the Atrium until the morning. It was very nice with an attractive pool, crazy golf, kids climbing tubes, ping pong and more . It was unexpected to have such a nice area and a huge asset if traveling with kids. Breakfast was decent and lots of comfortable seating. Bed was very comfortable
Stayed 1 night in Aug 2024

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really don’t like to be this person but this place was horrible. Was told I could pay cash at check in and when I got there they said absolutely not. I felt unsafe once in the room. The bathroom was horrible the floors felt awful. The bedding was decent that all I can say. The musty smell in the whole building was awful. If I would have had another choice I would have went somewhere else.
Stayed 1 night in Aug 2024

6/10 Okay

Pamela

Travelled with family
Rear entrance door was always open. Furnishings were worn and stained. Parking lot has large potholes.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

4/10 Poor

Kirby

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated, dirty, gentlemen who checked us in around 11:30 was rude for no reason and had us walk around the whole building to get to our room when it wasn't that far from the lobby, told us to move our car when it was not necessary, had to request new sheets for the bed in our room because they were dirty, majority of vending machines unplugged, poor liner was in bad shape and wrinkled. Property is in dire need of new management, a deep clean and renovation.
Stayed 1 night in Aug 2024

6/10 Okay

Andreana

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I did not like the first room they were going to give us it was on the left side of hotel and it looked rundown broken windows faded windows and i wouldn't leave my brand new suv in that parking lot
Stayed 1 night in Jul 2024

4/10 Poor

Mai Lan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
This hotel is absolutely disgusting, so outdated floor in bathroom coming up dirt and hair filled the empty space, back of kitchen faucet filled with hair. Someone tried to get into our room 3 times I called the front desk no answer. Got woke up at 4am with a crowd of people outside our room talking. Stayed total of 4 hours in hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Pretty Good Sleep
The hotel is older, likely last renovated in the 90s. It was pretty clean, however, there was a dark long hair clearly visible on the hand towel when we arrived in the room. To be fair, when searching for a hotel I usually pick the lowest price I can find that still has a decent rating. I was there for the sleep, not for the pampering...and the sleep was pretty good.
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Checked into the hotel late at night after an long drive. Given a room on the first floor. The room looked like a typical 90's hotel room that has not been updated. Bathroom was dirty and in disrepair. There were many long dark hairs and a pill on the floor of the bathroom. Bathroom ceiling suffered a major water leak from above and was poorly patched - looked like it was going to fall in. Bed was comfortable enough.
Stayed 1 night in Aug 2024

4/10 Poor

shayla

Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Lynndon

Liked: Cleanliness, room comfort
Disliked: Staff & service
What Breakfast? What coffee?
The hotel itself is dated and not perfect, but it's not expensive. Somewhat dated, no biggie. What DID bother me is they had NOTHING for breakfast when their advertisement says they do (There's even a picture of a spread on Hotels.com). I went for coffee at 7am and tinted water came out of the coffee maker. I mentioned it at the desk. I was told they will take care of it. I came back at 8 and got the same thing.
Stayed 1 night in Aug 2024

6/10 Okay

Denise

Travelled with family
Disliked: Property conditions & facilities
Updates and cleaning needed
This hotel is in desperate need of updates. Our 1st room had a ripped mattress on the sleeper sofa and stains under it. We were moved to a room by the pool and it was much better. Cleaning needs to be focused on a bit more as there were strands of hair in the bathroom of our new room and vacuuming needed to be done in the room. Security was a concern due to the locks of the room doors being flimsy and missing screws, the hotel/parking lot door didnt lock so anyone could have entered the hotel. Once we got beyond those issues the stay was sufficient and served its purpose since we were only in the room for sleeping. Unfortunately I will not stay there again
Stayed 2 nights in Aug 2024

4/10 Poor

Lesley

Stayed 2 nights in Aug 2024

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in an isolated industrial area. No gas stations or stores around. we chose this one because of price and it was less than others, but you do get what you pay for. The shower water would go from hot to cold, was not the cleanest room, but the major plus was the bed was super comfortable. We chose a poolside room and I would not recommend it if you want to sleep. It was pretty loud no noise barrier especially at 9:30 in the morning when the pool opens. The staff was decent, but I would not stay there again.
Stayed 2 nights in Aug 2024

4/10 Poor

Evalena

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very dirty for the cost. The bathroom and the pool were particularly nasty.
Stayed 2 nights in Aug 2024

6/10 Okay

Khatam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not great
We paid inflated price because of event going on in Cleveland. Definitely not worth the money AT ALL! Overall , not terrible. Staff was good so no problems there. Exhaust didn't work in bathroom. Hair all over bathroom floor. Bathroom door did not lock and/or shut properly. Only there for one night and was out most of the night so we did not bother telling staff about these issues until we checked out.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick stay
Stayed 2 nights in Aug 2024

2/10 Terrible

Vyacheslav

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I never leave any comments but staying at this place makes me feel like I have to say something. The hotel/motel is absolutely horrible. The worst place I have stayed in. Dirty, old and stinky. Spider webs everywhere, bathrooms are nasty, ceiling paint is falling off everywhere.. I think it should actually be illegal to charge people 200$ per night for such rooms. The only positives were play area for kids and pools. I would advise people to stay away from this hotel
Stayed 1 night in Aug 2024

6/10 Okay

Janice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will not book here again. Proprty is rundown, in need of updates & remodeling bad. Staff was very friendly & accomodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
No elevator
Stayed 2 nights in Jul 2024

10/10 Excellent

Aneta

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Toni

Stayed 1 night in Jul 2024