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Bertram Inn at Glenmoor

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bertram Inn at Glenmoor

Exterior
Indoor spa tub
Golf
3 restaurants, dinner served
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Hot tub
    Hot tub

Explore the area

Map
4191 Glenmoor Rd Nw, Canton, OH, 44718
  • The Spa at Glenmoor
    1 min walk
  • Exploration Gateway at Sippo Lake Park
    7 min drive
  • Belden Village Mall
    7 min drive
  • Akron, OH (CAK-Akron-Canton)
    12 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Canton Downtown

Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (694)
The price is €150
for 1 night
includes taxes & fees
8 Dec - 9 Dec
DoubleTree by Hilton Canton Downtown

About this property

Bertram Inn at Glenmoor

Hotel in Canton with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and a golf course are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Bertram Inn at Glenmoor offers 73 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Canton hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and in-room massages can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a 24-hour health club. A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Glenmoor Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Bertram Inn at Glenmoor. During your stay, you're just a quick walk from The Spa at Glenmoor. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • The 3 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Full breakfast served weekends for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Treat yourself to body scrubs, aromatherapy, or Swedish massages at Glenmoor Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course, 6 outdoor tennis courts, and a 24-hour gym
  • Steps from The Spa at Glenmoor and a 3-minute drive from Tam O'Shanter Golf Course
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Bertram Inn at Glenmoor offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A seasonal outdoor pool, a 24-hour health club, and a spa tub are also featured at Bertram Inn at Glenmoor. An area shuttle within 10 miles and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Canton hotel.

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 1:00 PM.
Black Heath - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Scot's Grille - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Loch Bar - This bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 10 miles
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–1:00 PM: USD 2.00-25.00 for adults and USD 2.00-20.00 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Black Heath
  • Scot's Grille
  • Loch Bar

Things to do

  • 24-hour health club
  • 6 outdoor tennis courts
  • Fitness classes
  • Full-service spa
  • Golf course
  • Golf driving range
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 8
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 77 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.00 to 25.00 for adults, and USD 2.00 to 20.00 for children
  • Airport shuttle fee: USD 55.00 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Bertram Inn at Glenmoor offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bertram Glenmoor
Bertram Glenmoor Canton
Bertram Inn
Bertram Inn Glenmoor
Bertram Inn Glenmoor Canton
Glenmoor Country Club Canton Ohio
Glenmoor Country Club Hotel Canton
Glenmoor Country Hotel
The Bertram Inn At Glenmoor Canton, Ohio
The Bertram Inn At Glenmoor Canton
Glenmoor Country Hotel
Bertram Inn at Glenmoor Hotel
Bertram Inn at Glenmoor Canton
Bertram Inn at Glenmoor Hotel Canton

Bertram Inn at Glenmoor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 246 reviews" "
Rating 8 - Good. 71 out of 246 reviews" "
Rating 6 - Okay. 28 out of 246 reviews" "
Rating 4 - Poor. 13 out of 246 reviews" "
Rating 2 - Terrible. 7 out of 246 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Larissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gated community, nice surrounding, quiet.
Stayed 1 night in Aug 2024

6/10 Okay

KATHLEEN

Liked: Staff & service
The room was very dark, with poor lighting. A ceiling tile was missing above the sink with wires hanging down. The fan in the bathroom was very loud and "clunky" sounding. Altogether this was not the luxurious experience we expected at Glenmoor.
Stayed 2 nights in Aug 2024

10/10 Excellent

David, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome from the staff to the property. Excellent pick
Stayed 6 nights in Aug 2024

8/10 Good

Evelyn, Willow Grove

Travelled with partner
Liked: Cleanliness, staff & service
The property outside is quite lovely but the inside could use upgrading. Would recommend getting new pillows and the air conditioner/bathroom exhaust fan were very loud.
Stayed 2 nights in Aug 2024

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and enjoyed it very much. However it was really cold in the room at night even though it was August and there was no heat and we could not open window to have warm air come into the room. Also the placement of the TV in the cabinet did not allow the 2nd bed occupant to view the TV. Need to think the bed locations vid a vid TV location.
Stayed 4 nights in Aug 2024

6/10 Okay

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service
Hotel has a long history and is shared by the country club. The room was average , needed updated , some furnishings were broken and didnt work. It was clean and quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Darla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in gated community. All staff was friendly and helpful. Could use some updating. Overall nice stay.
Stayed 2 nights in Aug 2024

8/10 Good

Ellen

Travelled with group
Liked: Cleanliness, property conditions & facilities
It's a beautiful property. The room was clean, spacious and well-appointed. Check in was slow. Staff seemed confused about my reservation. Room service wasn't great. The food was ok, but they never returned to clean up the dishes. Even after I called.
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Amenities
,
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda, Geneva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff was very friendly. This is a gated area and we had no problems getting in and out. The signage for the main entrance was not very direct, however, we were still greeted at the “wrong” entrance and told where we needed to go. Pool seemed very clean from what we could see, unfortunately did not get to use it. Minor cosmetics in the room and had to wait for hot water for a little over 5min. All in all it a gorgeous place to stay and will return if we are in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
The hotel was beautiful and the grounds well maintained. However. In a country club, such as this, better beds are a must. Sadly, the bed that I slept on was completely worn out in my opinion. The right side of the bed sunk in. For the price of the hotel, this is completely unacceptable. Also, the drapes wouldn’t close because they were torn on the top, and the outlet plug-ins in the wall were worn out. so much in fact that the light flickered on and off on a couple of occasions, also scary! Additionally, my blow dryer did not work in my room and when I asked for another one, they said they didn’t have any. So, I literally had to go out and purchase one late at night! (for my event the next day) That was the dealbreaker for me. You can’t charge premium prices for a hotel/Inn if items are failing in the rooms. That is not customer service.
Stayed 3 nights in Jul 2024

10/10 Excellent

De'Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Bruce

Liked: Cleanliness
Average accommodations with a quiet setting. Not handicap friendly
Stayed 2 nights in Jun 2024

6/10 Okay

Cher

Travelled with family
Liked: Staff & service
Great Area! Low quality rooms
The pool and restaurant and views were amazing! Even the other guests were super friendly and helpful during the few times I got lost. Our bedroom had a light clicking noise in the ceiling that went off every 2 seconds so if you’re a light sleeper, stay out of room 100. Has an old musky smell but overall felt it had been cleaned to the best of ability. Just don’t come here if you’re looking for lux comfort, but lux views and food was 5 stars.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Excellent staff and cleanliness was exceptional!
Stayed 1 night in Jun 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Bartholomew

Travelled with family
The rooms were dark and the bahroom fixtures were old.
Stayed 4 nights in May 2024

10/10 Excellent

Bev, Zanesville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique building, full of history.
Stayed 1 night in Apr 2024

8/10 Good

jeffrey

Stayed 2 nights in Feb 2024

10/10 Excellent

RON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very mysterious.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Grounds beautiful, but hotel is old, dark and has a bad smell. In particular the mattress was very old and worn.
Stayed 3 nights in Apr 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stayed here one night for a 10k race with a friend. We decided to book it again for our next 5k race in June. The staff was so great. My friend forgot her charging cube and the front desk attendent let her use her own for the night. The hotel is in a gated community and has an interesting history. The beds were comfortable and rooms were clean. The hotel is historic but in really great shape. Keep in mind, some things are dated like curtains, outlets, refrigerators, but in working order and for me it wasn't a problem.
Stayed 1 night in Apr 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bertram Inn is so beautiful! It has the look of a medieval castle inside the lobby with a suit of armor and all, which the kiddos greatly appreciated!
Stayed 1 night in Apr 2024