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La Reserva Chapala Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Reserva Chapala Resort

Hallway
Outdoor pool, pool loungers
Deluxe Room
Porch
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
960 Carr Jocotepec-chapala Raquet Club, Ajijic, JAL, 45920
  • Sierra De San Juan Cosala
    14 min walk
  • Lake Chapala
    2 min drive
  • Ajijic Malecón
    4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    45 min drive

Room options

View all photos for Comfort Studio Suite

Comfort Studio Suite

Comfort Studio Suite

  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

La Reserva Chapala Resort

Hotel with free parking, near Lake Chapala
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a children's pool, and concierge services. Change of towels is available on request.
La Reserva Chapala Resort offers 26 accommodations with safes and ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
During your stay at La Reserva Chapala Resort, you'll be within walking distance of Sierra De San Juan Cosala. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge
  • Just a 2-minute drive from Lake Chapala and 6 minutes from Monte Coxala Spa
La Reserva Chapala Resort offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

La Reserva Chapala Resort also features a garden, a picnic area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chapala hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
La Reserva Chapala Resort has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: MXN 100-300 for adults and MXN 100-300 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 for adults, and MXN 100 to 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

La Reserva Chapala Ajijic
La Reserva Chapala Resort Hotel
La Reserva Chapala Resort Ajijic
La Reserva Chapala Resort Hotel Ajijic

La Reserva Chapala Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 219 reviews" "
Rating 8 - Good. 51 out of 219 reviews" "
Rating 6 - Okay. 17 out of 219 reviews" "
Rating 4 - Poor. 4 out of 219 reviews" "
Rating 2 - Terrible. 9 out of 219 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience overall. Our only complain is the layout of the badroom in the room. It is not cool not to have privacy…
Stayed 2 nights in Jul 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service
Restaurant and bar were closed. Jacuzzi was dirty. No services due to low season. It would have been nice to know ahead of time. We were the only ones at the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Saidy

Stayed 1 night in May 2024

10/10 Excellent

Carlos

Stayed 3 nights in Jun 2024

2/10 Terrible

Paola Mariana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a cucaracha in the restroom
Stayed 1 night in Jun 2024

6/10 Okay

VICTORIA

Disliked: Property conditions & facilities
Bad service
El hotel ya necesita mantenimiento, no lo cuidan bien La gerente cero actitud de servicio
Stayed 1 night in Jun 2024

10/10 Excellent

María del Rosario

Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to relax and disconnect, great property, great staff, great food
Stayed 2 nights in Mar 2024

10/10 Excellent

Isolda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

HIRAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great view of the lake
Stayed 1 night in Feb 2024

10/10 Excellent

Ally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here 100 times more. The pictures do not to it justice it is a beautiful property with an amazing view of the lake. Beds are comfy and food is very good. Staff was exceptional. Had to take many taxis and the hotel staff called them for us every time. And a tip if you pay your taxi driver a little bit more they will come back for you. Location was great just a few minute drive to lots of shopping and food. We had friends that biked from the hotel to shopping and they loved it. STAY HERE! You won’t be disappointed!!

10/10 Excellent

Arturo

Stayed 1 night in Jan 2024

8/10 Good

Gerardo

Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Liked: Amenities, property conditions & facilities
It was beautiful, clean and the staff were very helpful.A great ,quiet place to relax.
Stayed 3 nights in Oct 2023

10/10 Excellent

fransisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendado
Stayed 1 night in Sep 2023

8/10 Good

WILLIAM, miami

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Una propiedad muy bonita, limpia. Deberían de poner cena los fines de semana en el restautante.
Stayed 4 nights in Sep 2023

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great price
Stayed 2 nights in Jul 2023

10/10 Excellent

VICTORIA

Stayed 1 night in Jul 2023

10/10 Excellent

Markus

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Efren

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No Walls in Room Bathroom
The staff wasn't at their post and it took 20 minutes for them to open the second security gate. The guard at the first station couldn't even reach them. When I checked in the gentleman at the front counter said it was because of faulty phones but then a call came in right in front he and I. He realized he was caught in a lie and then just handed me a keychain with things dangling from it and said your room is "T" and "There's no breakfast". One of the cleaning ladies outside my room explained that the white creidt card looking thing on they keychain was for the entry gate and the other object was for the room safe. The code-lock option doesn't work so that key/chuck can be copied. Lastly, and more importantly, the room has no complete walls and there is no privacy for your most private moment. There's also no air conditioning and only a fan above the bed. So even in the makeshift two-walled bathroom receives no air. The cleaning service also left pink stickies on a table saying "thanks for tipping". Here's a tip: that's tacky. Wouldn't stay there again. One and done!
Stayed 1 night in May 2023

2/10 Terrible

Maria A, Santa Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is gorgeous. Check in was a nightmare. Check in is from 2-4pm. We arrived at 3:30 and our room was not ready. Waited 30min. The receptionist was very arrogant and had a higher than though attitude, very judgmental and pretentious. We were a group of 10 and she was interrogating everyone about how many ppl in each room even though we booked enough rooms to accommodate us all. She just had an issue with our group, borderline racist. Will never book here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Salvador, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Nq
Stayed 3 nights in Apr 2023

10/10 Excellent

James, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the property in a search with several others and not knowing the area or what to expect it looked to be the best choice. It was beautiful, the staff was very friendly and the food and drinks outstanding. We chose the deluxe lake view room and it was perfect. Definitely want to return and stay again. Sad we only had one night to stay there.
Stayed 1 night in Mar 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location on the lake with gorgeous views!
Stayed 1 night in Feb 2023