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Hotel Real de Chapala

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real de Chapala

Exterior
Reception
Suite, Private Pool
Double Room, 2 Double Beds, Lake View | Lake view
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Paseo del Prado 20, Fracc. La Floresta, Ajijic, JAL, 45920
  • Santos Degollado Secondary School
    10 min walk
  • Tobolandia
    14 min walk
  • Laguna Shopping Centre
    15 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    39 min drive

Room options

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Private Pool

Suite, Private Pool

Suite, Private Pool

  • 85 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Memora Hotel & Villas Chapala

Pool
Spa
Pet-friendly
Parking included
4.4 out of 5, Excellent, (564)
The price is €79
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Memora Hotel & Villas Chapala

About this property

Hotel Real de Chapala

Family-friendly hotel with a seasonal outdoor pool and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a spa tub, and a seasonal outdoor pool.
Hotel Real de Chapala offers 85 accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include rainfall showerheads and complimentary toiletries.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a spa tub are on site.
Our customers tell us they can't get enough of the helpful staff at Hotel Real de Chapala. During your stay, you'll be within walking distance of Tobolandia. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 14 minutes by foot from Tobolandia and a 3-minute drive from Ajijic Malecón
  • Local-area shuttle service available for a fee
Hotel Real de Chapala offers its guests a seasonal outdoor pool, a spa tub, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Hotel Real de Chapala. Free self parking is available.

This 3-star Chapala hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 150-350 for adults and MXN 80-350 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real de Chapala

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 400.0 per night.
  • Cribs (infant beds) are available for MXN 400.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 350 for adults, and MXN 80 to 350 for children
  • Crib (infant bed) fee: MXN 400.0 per day
  • Rollaway bed fee: MXN 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in February and close in December.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Chapala
Hotel Real de Chapala
Real de Chapala
Real De Chapala Ajijic
Real De Chapala Hotel Ajijic
Hotel Real Chapala Ajijic
Real Chapala Ajijic
Real Chapala
Hotel Real de Chapala Hotel
Hotel Real de Chapala Ajijic
Hotel Real de Chapala Hotel Ajijic

Hotel Real de Chapala Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura Beatriz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente como siempre. Extraordinaria atención y servicio.
Stayed 3 nights in Sep 2024

4/10 Poor

gustavo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is noisy and we had bad experience in the restaurant as servers were impolite and rude, definitely we will not be back to this place
Stayed 1 night in Aug 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

María

Stayed 1 night in Aug 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old school resort located in a quiet area of Aciiji on Lake Chapala. Great view of the lake. Two clean swimming pools. Two neighborhoods in opposite directions to explore each with a plaza and one with a Malecon. Meals at the hotel took quite a while to get after ordering but that was the only downside. Return trip to the airport only took a half an hour. Made contact with the taxi driver the evening before departure at the Plaza and he was at the hotel right on time...only $37.00 U.S. to the terminal.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dr Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to celebrate something special, this is the place to be or if you want to have a great time, it is peaceful with great dining option and great bar. The grounds are well kept and very nice and it is in front of lake Chapala … close to Chapala center to go for a walk … highly recommended
Stayed 1 night in Aug 2024

6/10 Okay

paola

Stayed 1 night in Aug 2024

8/10 Good

Valeria Elizabeth

Liked: Staff & service
Necesitan mejorar su mobiliario y limpiar bien las esquinas había muchas telarañas. el desayuno no está rico.
Stayed 1 night in Aug 2024

2/10 Terrible

Isac

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor, very poor Customer Service specially front desk staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karla Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything ok!
Stayed 1 night in Aug 2024

10/10 Excellent

Arturo

Travelled with family
Great stay with warm pool and jacuzzi
Excellent weekend stay with family, all was great, the warm pool and jacuzzi are very appreciated. All was great enjoying the view of the lake and mountains on this paradise location. Thanks !!
Stayed 1 night in Aug 2024

10/10 Excellent

RICARDO

Travelled with family
Todo muy bien
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Hotel is very well located. Fast check in and excellent service. Room was very good size and clean. Breakfast buffet was nice amd plenty.
Stayed 1 night in Aug 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty quiet,nice place to relax
Stayed 1 night in Aug 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Great view to the laguna! Great food options! Great crew members! Definitely I will come back! Thank you guys!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. I definitely will come back. Amazing job to the crew including housekeeping and special thanks to the night crew members around the pool area.
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the lake front. Try to get the rooms with the new digital doors as we saw other people struggling with the normal key doors.
Stayed 2 nights in Aug 2024

2/10 Terrible

NOHEMI

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No sirve para descansar
Desde la recepción, niños corriendo y gritando muy temprano o muy noche, llamaban a la habitación a las 8-9 am, la verdad que no dejaban descansar
Stayed 2 nights in Aug 2024

4/10 Poor

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
There were no pool towels available on sunday, it was noon and not onr towel eas available for any client and the hotel eas full! Also the hallesy of my room had a nauseating smell. Not comimg Back for sure!
Stayed 1 night in Aug 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Poor and delayed dinning service.
Stayed 5 nights in Jul 2024

6/10 Okay

martha elba

Travelled with family
Liked: Cleanliness
Creo que deben poner atencion en darle mantenimien
Tengo años que voy a ese hotel,todo era perfecto,pero esta ocacion el agua estaba fria de la regadera de el cuarto,les dije y no hicieron nada,mis 2 hijos con el azulejo de la alberca se cortaron habia cucaracha en el baño ,las toallas hacian la limpieza y no las dejaban ,hasta despues,si quieres algo de cenar no contestan el room service,esta vez no me gusto tambien fui a comer y nadie se paro te dejan esperando y mejor opcion ir afuera de el hotel a comer.habitacion 120 me toco .
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024