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Chateau des Comtes de Challes

3.0 star property

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Photo gallery for Chateau des Comtes de Challes

Lunch and dinner served, French cuisine
Suite
Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Pool
  • Breakfast available

Explore the area

Map
247 Montée du Château, Challes-les-Eaux, Savoie, 73190
  • Parc des Loisirs de Buisson Rond
    ‪7 min drive‬
  • Centre de Congres Le Manege
    ‪9 min drive‬
  • The Stables Congress Center
    ‪9 min drive‬
  • Chambery (CMF-Chambery - Savoie)
    ‪19 min drive‬

Room options

View all photos for Traditional Room

Traditional Room | Bathroom

Traditional Room

  • 14.0 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Chateau des Comtes de Challes

Hotel in Challes-les-Eaux with a seasonal outdoor pool and a 24-hour front desk
A restaurant, a bar/lounge, and a seasonal outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Chateau des Comtes de Challes offers 53 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chateau des Comtes de Challes, you're just a quick walk from New Castel Casino. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy French cuisine while dining at Restaurant des Comtes
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and 5 meeting rooms
  • 9 minutes by foot from New Castel Casino and a 5-minute drive from Chartreuse Regional Nature Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Chateau des Comtes de Challes.

This 3-star Challes-les-Eaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant des Comtes - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant des Comtes

Things to do

  • Seasonal outdoor pool

Family friendly

  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Snow sports gear
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 26.0 per day.
  • Cribs (infant beds) are available for EUR 22.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 22.0 per night
  • Rollaway bed fee: EUR 26.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chateau Comtes Challes
Chateau Comtes Challes Challes-les-Eaux
Chateau Comtes Challes Hotel
Chateau Comtes Challes Hotel Challes-les-Eaux
Chateau Des Comtes De Challes Hotel Challes-Les-Eaux
Chateau des Comtes de Challes Hotel
Chateau des Comtes de Challes Challes-les-Eaux
Chateau des Comtes de Challes Hotel Challes-les-Eaux

Chateau des Comtes de Challes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 303 reviews
Rating 8 - Good. 115 out of 303 reviews
Rating 6 - Okay. 17 out of 303 reviews
Rating 4 - Poor. 7 out of 303 reviews
Rating 2 - Terrible. 1 out of 303 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, beautiful buildings! Good restaurant, great food and wine, and very friendly and helpful staff. Unfortunately, our room was very small and the bed was not comfortable… so not full marks!
Stayed 1 night in Jun 2024

6/10 Okay

Francesca

Stayed 1 night in Jul 2023

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Transit Stop
Good hotel. Helpful staff. Small room, but excellent A/C. Good parking onsite, The restaurant was average and over priced.
Stayed 1 night in Jun 2023

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
fabulous dining
Stayed 1 night in May 2023

4/10 Poor

Paul M

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Beautiful building and park. I wish the inside was on par.
Stayed 1 night in Apr 2023

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped for 1night on our way to the Alps. Staff were helpful and friendly. Food was good, I think we were lucky to squeeze in as we hadn’t booked ahead. The musicians at dinner were great.
Stayed 1 night in Mar 2023

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful chateaux. Will definitely return
Stayed 1 night in Feb 2023

8/10 Good

Ulf

Stayed 2 nights in Sep 2022

10/10 Excellent

TP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
Stayed 1 night in Aug 2022

8/10 Good

Penny

Stayed 1 night in Apr 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Nice Château hotel One night stay on way to skiing Used about 5 times
Stayed 1 night in Jan 2022

10/10 Excellent

SEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful chateau, a perfect stay.
We just LOVED our stay at the chateau. The room was very clean and well appointed, the food was superb and the staff ever so kind and professional. We also were impressed with the wine tasting tour offered on the day of arrival. Very informative and the wine of very good quality.
Stayed 2 nights in Dec 2021

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Beautiful hotel and setting
Beautiful location and setting Good: excellent fine dining, retains many of the features of a castle from this era. Free wine tasting and visit of the cellars as guests Downs: v poor service in the bar was non existant, haD to ask at reception each time. Breakfast strictly self service in contrast to the fine dining experience. floor boards in corridor super noisy and disturbing.
Stayed 2 nights in Oct 2020

10/10 Excellent

Pieter C. R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Very nice venue. Very friendly staff at reception. Nice Room
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic building full of character. Perfect position for a stop off on our way to the ski resort.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Great place to take a little breather from iur hectic lives.
Stayed 1 night in Sep 2019

6/10 Okay

Michael

Very nice but not truly dog friendly.
We had our dog with us. The garden is small and the only way to eat without leaving the dog in the bedroom was to have room service. The food was excellent.
Stayed 1 night in Jun 2019

4/10 Poor

Lindsay

Liked: Cleanliness
Disliked: Room comfort
Disappointed
Disappointing for what could be a really lovely place. The price we paid was reflected in the very small 2nd floor room - the bedside tables completed the width of the room leaving you unable to open the wardrobe door. The bright orange fluffy cushions added nothing to the ambiance of the room, though the window did open onto a lovely countryside view. The air con in our room failed to work, despite the chambermaid trying to sort it - a electric fan was finally provided but proved ineffective in the June heatwave! We had booked for dinner in the restaurant, but were shown an outside table - our request for an inside one was not met as we were told it was full. It was simply too hot to sit out to eat - it was almost 10 minutes before we were given a menu by which time we had decided to go into the town to eat. The menu prices were very expensive but I can’t say if the food was worth it!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and excellent dining. Very nice quiet location.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bath doesn’t drain and the window doesn’t open.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, great room and marvellous food. Beautiful chateau in tranquil location
Stayed 1 night in Apr 2019

10/10 Excellent

James, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old chateau with comfortable rooms, good restaurant and a great wine list.
Stayed 1 night in Nov 2018

10/10 Excellent

John, Yorkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome, and helpful staff. Excellent food. Great location for our journey
Stayed 1 night in Aug 2018

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good restaurant, pleasant staff.
Nice place, good restaurant, pleasant staff.
Stayed 1 night in Aug 2018