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Ibis Aix en Provence Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ibis Aix en Provence Hotel

Exterior
Breakfast, lunch, dinner served; local cuisine
Outdoor pool, pool loungers
Fitness facility
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Chemin des Infirmeries, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Parc Jourdan
    3 min drive
  • Granet Museum
    4 min drive
  • Cours Mirabeau
    4 min drive
  • Marseille (MRS-Marseille - Provence)
    21 min drive

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Multiple Beds

Premium bedding, desk, soundproofing, iron/ironing board

Room, Multiple Beds

  • 13.2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Room
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The price is €73
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includes taxes & fees
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About this property

Ibis Aix en Provence Hotel

Eco-certified Aix-en-Provence hotel in Grand Sud with free parking
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and dry cleaning. Change of towels is available on request.
Ibis Aix en Provence Hotel offers 124 accommodations with hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with digital channels. Bathrooms include showers.

This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Ibis Aix en Provence Hotel. During your stay, you'll be within walking distance of Église Saint-Jean-de-Malte. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at NOMAD
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes bike rentals
  • Just a 3-minute drive from Parc Jourdan and a few minutes from Granet Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the eco-certified Ibis Aix en Provence Hotel. Free self parking is available.

This 3-star Aix-en-Provence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
NOMAD - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 13.9 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • NOMAD

Things to do

  • Bike rentals
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Games
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day, plus a deposit of EUR 5 per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.9 per person
  • Pet deposit: EUR 5 per night
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Ibis Aix en Provence
Ibis Aix
Ibis Aix en Provence
Ibis Aix en Provence Hotel
Ibis Aix Hotel
Ibis Hotel Aix en Provence
Accor Aix En Provence
Kyriad Mas Des Oliviers Hotel Aix-En-Provence
Ibis Aix En Provence
Ibis Aix en Provence Hotel Hotel
Ibis Aix en Provence Hotel Aix-en-Provence
Ibis Aix en Provence Hotel Hotel Aix-en-Provence

Ibis Aix en Provence Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 229 out of 621 reviews" "
Rating 8 - Good. 275 out of 621 reviews" "
Rating 6 - Okay. 85 out of 621 reviews" "
Rating 4 - Poor. 17 out of 621 reviews" "
Rating 2 - Terrible. 15 out of 621 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elisabeth, San Antonio

Liked: Staff & service
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Pleasant staff. Clean and spacious rooms. Rooms got everything one needs for a short quiet stay. The swimming pool is an added bonus. Location ideal for visiting Aix centre as bus 8 stop next to the hotel takes you to Aix in about 15 minutes
Stayed 1 night in Jul 2024

4/10 Poor

CL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Be very careful on food options
Room okay, facilities okay and staff seemed friendly. Only thing was food available from seven pm and wasn’t told food available earlier at bar. Went down after 7pm with kids and the plat du jour was a filet dorade fish dish that I didn’t think kids would cope with, looked at pizza on a bar menu and told no as it was now restaurant service. The menu I saw in the lift was quite fancy stuff and ended up me and kids didn’t get anything to eat. Nearest McDonald’s was ‘Mcdrive’ only at that time and my spoken French nowhere good enough to verbally order. If I’d known to order pizza before 7 I would have done and my own fault for not asking enough questions after a long drive. So, ask if you’ve kids in tow ask the menu options so you don’t get caught out. We skipped our paid for breakfast next morning as didn’t seem any point in bothering after not getting to eat previous night.
Stayed 1 night in Jul 2024

10/10 Excellent

Wilder

Stayed 1 night in Jul 2024

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and nice, the cafeteria was adequate, breakfast was really excellent but the nicest thing was the large park like garden to sit out in. We did not use the pool. Sadly the outdoor chess set was missing a number of pieces. you would think management would notice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

paskalle

Travelled with partner
Liked: Staff & service
The staff was very kind but it was not very clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent for our one night stay. Nice garden and pool. Beside the bus terminus to city centre. Good parking Perfect for our stay. Would stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On our way home
Best night sleep in 3 weeks. The bed and pillows are perfect. Wonderful staff, courteous, friendly, professional.
Stayed 1 night in May 2024

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Room was clean
Stayed 1 night in Oct 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Yves Henri S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Jason

Business traveller
Not a business hotel
I was disappointed with this hotel. The room did not have a safe, nor did the people at the front desk have access to a safe. The hotel did not have ironing boards and the iron they had stained my shirt. Nor were there any laundry facilities at the hotel. The people at the front desk were all very young and could not make recommendations about places to eat or about travel options to the airport/Marseille.
Stayed 3 nights in Jun 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Exceeded expectations
Great hotel for visiting Aix-en-Provence. The bus station next to the hotel is very nice. Rooms are clean and comfortable. The staff are friendly and helpful. Free parking is a plus. Would definitely stay again.
Stayed 1 night in Jun 2023

6/10 Okay

Emmanuel

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Aix that was affordable and also nice area to stay with a close walk to the city.
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Slept well. The staff was excellent, very helpful in answering questions. Very close to bus line into city. Would recommend.
Stayed 1 night in Oct 2022

10/10 Excellent

Randall

Stayed 1 night in Oct 2022

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a business stay
The hotel is great for a business stay, it has the needed requirement but not more. The restaurant is great but with limited choice. The breakfast has a lot of choices. The room was quiet and fully equipped.
Stayed 1 night in Oct 2022

2/10 Terrible

Theodore

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were disorganized from the start of our stay. After check-in we decided to take a short nap before an evening out. About 20 minutes into the nap and we were awoken when another family entered our room. They had been issued a key and ch caked-into the same room as us! A few minutes later that family returned with one of the front desk employees to our room. The IBIS employee was very rude and she told us that we were in the wrong room-when she was the person that had issued us the room key at check-in. It was a horrible experience that was made worse by the fact that neither the employee nor her manager ever apologized to us for their mistake, our privacy being violated, nor for the rudeness we experienced from staff. Furthermore, the facilities are antiquated and housekeeping was very poor.
Stayed 1 night in Jul 2022

6/10 Okay

Gareth

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
The hotel is in poor condition.
Stayed 1 night in Jun 2022