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Hotel des Augustins

3.0 star property

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Photo gallery for Hotel des Augustins

Comfort Double Room | Terrace/patio
Reception
Deluxe Double Room
Deluxe Double Room | Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
3 Rue De La Masse, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Cours Mirabeau
    ‪1 min walk‬
  • Hôtel de Caumont - Centre d'Art
    ‪2 min walk‬
  • Aix-en-Provence Tourism Office
    ‪3 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Classic Double Room (Attic)

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, 2 Single Beds

Minibar, soundproofing, free WiFi, bed sheets

Comfort Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Twin Room (Attic)

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel des Augustins

Hotel in Aix-en-Provence with a 24-hour front desk and a bar
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a business center. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Hotel des Augustins offers 28 accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel des Augustins. During your stay, you're just a quick walk from Cours Mirabeau. Free WiFi in public areas, a bar, and a business center are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Steps from Cours Mirabeau and Place du Général de Gaulle
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business center and a meeting room. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel des Augustins.

This 3-star Aix-en-Provence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 25 per day (2297 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Augustins
des Augustins Aix-en-Provence
Hotel des Augustins
Hotel des Augustins Aix-en-Provence
Des Augustins Hotel
Hotel Augustins Aix-en-Provence
Hotel Augustins
Augustins Aix-en-Provence
Hotel des Augustins Hotel
Hotel des Augustins Aix-en-Provence
Hotel des Augustins Hotel Aix-en-Provence

Hotel des Augustins Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 570 reviews
Rating 8 - Good. 212 out of 570 reviews
Rating 6 - Okay. 50 out of 570 reviews
Rating 4 - Poor. 22 out of 570 reviews
Rating 2 - Terrible. 8 out of 570 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Provence. Room was clean and beautiful. The staff was so friendly and helpful. I will absolutely be going back and staying. It is centrally located I didn’t take a taxi the entire time I was there. Even the tour meeting point is a 3 min walk. Perfection!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little boutique hotel, right in old town. Very convenient to everything. Great staff great room and amenities.
Stayed 1 night in Jun 2025

8/10 Good

Sue

Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Staff super nice, helpful and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Mar 2025

8/10 Good

Kelsey

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We had a lovely sized room with a patio. Everything was just fine. Bed was comfy and clean, crib provided for our son was good. Bathroom was renovated but there was no hot water the first day, fixed on the second. We had ants in the fridge and some on the carpet too. The balcony was big but needed a clean. Carpets were quite old and need an update.
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
The website is deceiving and it was not as well attended to as I had hoped The room was cramped and the bathroom run down especially the bathtub They had limited hot water and one day was going to be no hot water due to repairs & no consolatory offer in return All Very Mediocre
Stayed 3 nights in May 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at this hotel. A very nice surprise was the large outdoor terrace for sitting out on warm evenings with the lit bell towers light the night.
Stayed 5 nights in May 2025

10/10 Excellent

Christian, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Leigh, Penticton

Travelled with family
Room was small but clean and staff were very friendly. Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Mary Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel that is a former monastery right in the city center. Very convenient to everything. Nice size rooms and bathrooms. Comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptionally nice and helpful. It’s a beautiful building (old monastery) in the ❤️of Aix. If you drive, be prepared to park in a parking garage and walk a short distance. Definitely worth it. And take Le Bus around the area.
Stayed 2 nights in May 2025

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

Central, attractive, but ...

Aix-en-Provence is beautiful - but SO expensive. This is a superb address, just steps away from the Cours Mirabeau. The entrance is stunning: on previous visits to Aix I'd peeped in ... but now I've actually stayed here! Checking in, I felt very welcome - and I heard other guests being advised and helped very pleasantly, in French and English. But I have mixed feelings about my stay. First concern: the stairs up to the rooms from the entrance hall are VERY steep indeed - and the lift is very slow to react. You pays your money ... I was quite comfortable in room 101 (!) but it was expensive. The room was pleasantly furnished but not perfect: the electric socket next to the bed didn't work, for instance, and the over-bath shower arrangement was far from ideal - almost impossible to shower without water getting everywhere. There was an air-conditioning unit in the room but no means of turning it on. Fortunately the May weather, though hot, was not too hot, allowing me to keep the windows open. No insects/mosquitoes but there was quite a lot of street noise. This made me feel part of Aix and it didn't go on too late☺. Breakfasts were pleasant though to be honest for the price I'd have liked more savoury - maybe even cooked? - choices. Lots of good cakes, plus yoghurts, produits laitiers, etc. (standard supermarket fare). "Could do better". You simply couldn't find a more central, convenient place to stay in this wonderful town ... but maybe there are more canny choices?
Stayed 3 nights in May 2025

10/10 Excellent

kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!! Extremely helpful and accommodating. Will stay here again.
Stayed 1 night in May 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel in a former convent. Room was nice, better for a single if you have lots of luggage, but very acceptable. Front desk very helpful, and did laundry on site for us twice. Did not try the breakfast option but it was offered in a nice dining area. Hotel has easy walking access to restaurants, historic sights, taxis, and train station.
Stayed 4 nights in May 2025

10/10 Excellent

DAWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Completely charming and a perfect location!
Lobby
Stayed 6 nights in Apr 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. The staff is pleasant and helpful. It is a short walk from the train station; the surrounding area is filled with great restaurants and shopping. The major sites are all within easy walking distance.
Stayed 2 nights in Apr 2025

6/10 Okay

Virginia

Business traveller
Liked: Cleanliness, staff & service, room comfort

Clean but needing some help.

My curtains were broken and did not fully close, also there were businessmen in the breakfast room on calls which made for a noisy breakfast room. I don't think this is good practice for a hotel to allow this. However the staff were friendly and helpful and the room was clean.
Stayed 1 night in Apr 2025

8/10 Good

Steven, Emsworth

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is beautiful and accessible to use. The room was small but nicely decorated. The breakfast is a great value. The shower water drain was stopped up after one shower. The staff excellent, but we did not like the 5.80 euros compensation energetique added to our bill. We didn't notice it until we got home.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful old building, the quiet and appropriate decor in the lobby area, welcoming staff who attending to our small requests promptly.
Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Wonderful location. Hotel is very charming and architecturally unique. Staff were very helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Judith

Charming hotel in a great location!
Stayed 4 nights in Mar 2025

4/10 Poor

Eli

Stayed 1 night in Mar 2025