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Cosmo on Bank

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cosmo on Bank

Front of property
Exterior
Exterior
Reception
King Room

Reviews

5.0 out of 10

Popular amenities

  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
25 Bank Street, Adelaide, SA, 5000
  • Adelaide Parklands
    1 min walk
  • Adelaide Casino
    2 min walk
  • Adelaide Festival Centre
    4 min walk
  • Adelaide, SA (ADL)
    16 min drive

Room options

View all photos for 2 Bedroom Family Apartment

2 Bedroom Family Apartment

2 Bedroom Family Apartment

  • 45 sq m
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Iron/ironing board, free WiFi, bed sheets

Twin Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for King Room

King Room

King Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Majestic Minima Hotel

Free WiFi
Air conditioning
Parking available
Laundry
4.2 out of 5, Very good, (1032)
The price is €117
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Majestic Minima Hotel

About this property

Cosmo on Bank

Motel in Adelaide, steps from Adelaide Casino
Laundry facilities and free WiFi in public areas are available at this smoke-free motel. Housekeeping is not available.
Cosmo on Bank offers 42 air-conditioned accommodations with hair dryers and irons/ironing boards. This Adelaide motel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries.
Our customers tell us they can't get enough of the helpful staff at Cosmo on Bank. During your stay, you're just a quick walk from Adelaide Casino. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities and an elevator
  • Steps from Adelaide Casino and 5 minutes by foot from Adelaide Convention Centre
As a guest of Cosmo on Bank, you'll find laundry facilities and an elevator. Public spaces have free WiFi.

This Adelaide motel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 164 ft (AUD 25 per night)

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • Laundry facilities
  • Luggage storage
  • No housekeeping

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 20.00

Special check-in instructions

The property charges 1.75 percent for credit card payments
The front desk is open Sunday - Thursday (9:00 AM - midnight) and Friday - Saturday (12:30 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 25 per night (164 ft away)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Sunday - Thursday: 9:00 AM - midnight
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bank Street Motel Adelaide
MAC Boutique Hotel Adelaide
Bank Street Adelaide
Motel Adjacent Hotel Adelaide
Motel Adjacent Casino Adelaide
Adjacent Casino Adelaide
Adjacent Casino
MAC Boutique Adelaide
Cosmo on Bank Motel
Cosmo on Bank Adelaide
The MAC Boutique Hotel
Cosmo on Bank Motel Adelaide

Cosmo on Bank Reviews

Reviews

5.0
Rating 10 - Excellent. 24 out of 289 reviews" "
Rating 8 - Good. 55 out of 289 reviews" "
Rating 6 - Okay. 51 out of 289 reviews" "
Rating 4 - Poor. 63 out of 289 reviews" "
Rating 2 - Terrible. 96 out of 289 reviews" "

5.2/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
"**WARNING: DO NOT STAY HERE**. This place is a complete scam. The room was NOTHING like the photos online. Starting from the moment you enter the foyer and are greeted with the smell, a mixture of old take away and rubbish, the manager a disheveled unkempt individual with less hospitality skills than that of a 30’s hospital matron, who explains to us that the room we booked was not what was available due to cleaning that day and the dampness associated, who then informs us “if you don’t like the room we have for you we can always move you tomorrow”. We are then greeted by furniture and bedding, covering the fire extinguishers in the hallway with the smell of damp throughout and dirty laundry piled in a corner. We move into our “apartment to find 5 beds throughout the two rooms and the only bathroom within the bedroom of the apartment, without any windows. The other room housing one bed and two fold outs with no blankets or doonas, lighting not working, windows in the main room that don’t open nor the blinds, so you’re in darkness throughout the day. Make a cup of coffee? nope! No cups, plates, cutlery etc, no coffee/tea etc, no tea towels/cloths to clean and mould and damaged internals of the cupboards. Uncomfortable beds and don’t get me started on the bathroom. All up we were booked in for 4 nights and left the next morning. Do yourself a favour, STAY AWAY and enjoy your trip instead of having to find alternative accommodation at last minute. STILL AWAITING A REFUND!
Stayed 4 nights in Aug 2024

6/10 Okay

Natalie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Though the hotel is in need of renovation it was clean and had everything we needed for the price point. Bathroom had been updated in the last couple of years. Great location
Stayed 1 night in Aug 2024

2/10 Terrible

Clare

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Shani

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very outdated, not at all like the photos. Spruiked as a two bedroom apartment, actually only one bedroom with three other beds set up in the living room. Two of the beds were not even real beds - folding beds - and they did not have blankets, just sheets! We arrived late at night and it was 12degC. My kids were freezing and I had to use bath towels as extra bedding for them. The single box A/C heater was grossly undersized for the room and barely took the chill off. The kitchen had no coffee or tea (yet there was milk in the tiny fridge?!) and there were only a couple of glasses - we were a group of 5. There was a sponge, but no detergent and no tea-towel. So no way to adequately wash any dishes. Two chairs at the kitchen table (for 5 people). Shelf directly over the toilet so that you banged your head getting off. No vanity - just random bits of wood screwed together with some kind of foam stuck to it that had *almost* been removed (unsuccessfully). We had croissants for brekky from the bakery over the road - no way to sweep up our crumbs because there was no broom or dustpan provided. One good thing was the little bedside lights over the main bed (best thing in the place). Location excellent - in a very cute laneway with lots of cafes / food places around. NO PARKING - not even a drive through bay where you could pull in to dump suitcases (although this is beyond the control of Cosmo - more of an Adelaide City issue). There were several paid parking lots nearby though.
Stayed 1 night in Jul 2024

2/10 Terrible

Craig

Disliked: Cleanliness, property conditions & facilities
Don't believe the photos online.
Stayed 1 night in Jun 2024

10/10 Excellent

miranda, Adelaide

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Matt

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Property not the cleanest in the rooms. Good location. Very noisy of a night with people and early morning with street cleaners.
Stayed 4 nights in Apr 2024

2/10 Terrible

wai yip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hostel

4/10 Poor

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was like daylight at night. Was not adequate blankets on bed nor any spares in room. Uncomfortable stay.
Stayed 2 nights in Jun 2024

4/10 Poor

Cheya

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is close to shops, transport and places to eat which was very convenient. Price to stay was cheap and staff provided us with a fob for late access after we asked for one. The hotel supplied no toilet paper or tea and coffee, we had to buy our own, even after staff assured us some would be supplied. It was hard to sleep with the noise of 3 bars and people shouting, and even fighting, in the street until 3am every night. Then the street sweeper goes through at 5am and there was no noise reduction at all. Facilities were basic and the bathroom fan didn't work. The shower screen showed visible mold and the chairs were stained.
Stayed 4 nights in Jun 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We're is my bond lies
Stayed 3 nights in Jun 2024

4/10 Poor

Shayne

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s very noisy the aircon was broken and not sealed to the outside, window cracked and repaired with tape, the toilet ran continuously, the fridge leaked a big puddle of water out of the rusted door, no full blanket or doona on the bed, tv has ver limited Chanel’s on the plus side It’s very central and easy to get around with plenty of options for food and drink within walking distance

10/10 Excellent

Vaishali

Liked: Staff & service, amenities, property conditions & facilities
good facilities
Stayed 3 nights in May 2024

10/10 Excellent

Domenic

Travelled with group
Disliked: Amenities
The Cosmo on Bank lives up to its reputation, the location is second to none. We stayed for a cricket trip and I would recommend this place to any group who wants a cheap place to rest their head for 3 hours a day. The room we had was actually clean compared to some Google reviews. Our room had no toilet paper but with one simple request to the helpful man at the front desk there was 2 rolls waiting for us when we got back from a night out
Stayed 4 nights in May 2024

10/10 Excellent

Deanna

Location was convenient for what we needed.
Stayed 1 night in May 2024

8/10 Good

Stephen

Stayed 1 night in Apr 2024

2/10 Terrible

Sam

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this property to anyone. Noise was ridiculous, room was not tidy, the curtains didn’t even cover about 2 feet worth of window so I was exposed to the street, fan was noisy in bathroom, parts of the tiled floor were lifting and an old banana was under it. The fridge was dinted all over the front and when opened was full of rust! Walls were patched where holes had been and hadn’t been repainted. A bed light had been ripped off the wall and not replaced, light above bed also didn’t work! Overall, worst hotel I have stayed in my entire life. Will not be going back! And would advise EVERYONE to AVOID!
Stayed 3 nights in Apr 2024

2/10 Terrible

Ross

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, noisy, property damage in the rooms. Unsafe having to wait at night to ring a buzzer to get in because you don’t have swipe card entry.
Stayed 4 nights in Apr 2024

4/10 Poor

Kirstyn Louise

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Susana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is excellent, with public transportation right at the doorstep and proximity to everything. However, the listing as an 'apartment' might be misleading. While the beds were clean, the refrigerator was completely iced over, no cooking facilities and basic cutlery was missing. Additionally, the apartment had noticeable stains on the walls and floors, and the windows were obscured and filthy. Receptionist was kind and helpful.
Stayed 3 nights in Apr 2024

6/10 Okay

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Tienne

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
King bed and single bed room
The hotel is placed in a very useful location and the service was good. However the cleanliness and overall state of the room was terrible. King bed was torn and mattress springs sticking out. Bed sheets not clean and I suspected bed bugs after waking up with bites. Our key did not have a tag to get in after hours and would have to buzz an intercom to get in.
Stayed 4 nights in Mar 2024

4/10 Poor

Jess

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was fruit flies everywhere inside. The good things were the air con and the bed wasnt bad. But we couldnt get extra bedding due to a shortage and we could here a lot of arguing in other rooms.
Stayed 1 night in Mar 2024

2/10 Terrible

Melanie

Business traveller
Disliked: Cleanliness, property conditions & facilities
I grabbed my key after hours and someone was in my room. Was transferred to another room however the room was old and damaged. The bathroom looked like a public restroom. There was no lock from the inside so I felt completely unsafe as a single female. The only lock was a handle lock. The staff understood and offered me a refund thankfully.
Stayed 2 nights in Mar 2024

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There's really not anything good to say about this place. It has been left to run down for far too long. The blind in our room fell off when I tried to open it, the toilet roll holder swung loosely, the shower was dripping, the street noise was terrible even with ear plugs in and the noise was at all hours on a Wednesday morning. I wouldn't stay here again.
Stayed 1 night in Feb 2024