Nuestra Casa Sai By Rotamundos

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nuestra Casa Sai By Rotamundos

Outdoor pool
Lobby sitting area
Reception
Luxury Room
Outdoor spa tub

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Cosmos 10, Colonia Luces en el Mar, Coyuca de Benitez, GRO, 39400
  • Coyuca Lagoon
    1 min walk
  • Luces Beach
    2 min drive
  • Playa Pie de la Cuesta
    14 min drive
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    67 min drive

Room options

Superior Room

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Multiple Beds

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Superior Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Luxury Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Nuestra Casa Sai By Rotamundos

Hotel with free parking, steps from Coyuca Lagoon
This smoke-free hotel features an outdoor pool, a restaurant, and concierge services. Self parking is free.
Nuestra Casa Sai By Rotamundos offers 10 air-conditioned accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Nuestra Casa Sai By Rotamundos, you're just a quick walk from Coyuca Lagoon. Free self parking, an outdoor pool, and a restaurant are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge
  • Steps from Coyuca Lagoon and 14 minutes by car from Playa Pie de la Cuesta
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site. Nuestra Casa Sai By Rotamundos also features an outdoor pool and concierge services. Free self parking is available.

This Coyuca de Benitez hotel is smoke free.

Restaurant - Onsite family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant

Restaurants on site

  • Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shower
  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 200 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls and an off-leash area are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • There is limited hot water on site.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nuestra Casa Sai
Capital O Nuestra Casa Sai
Nuestra Casa Sai By Rotamundos Hotel
Nuestra Casa Sai By Rotamundos Coyuca de Benitez
Nuestra Casa Sai By Rotamundos Hotel Coyuca de Benitez

Nuestra Casa Sai By Rotamundos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Lucy

Travelled with group
They did honor my reservation. A day before my arrival they called me to inform me that they had no rooms for me after everything was paid.
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa y pacifica propiedad donde puedes llevar tus perros a vacacionar contigo! Muy recomendable y muy lindo lugar!
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A good option for a pleasant stay.
Overall our stay was good. It is good value for money. The rooms are pleasant and clean and the swimming pool is nice. You are a few minutes walk from the beach. There was confusion over the booking and the manager sorted it out quickly. The water is cold/luke warm most of the time but it did say that there were issues with that when we booked. The food is quite good, and the service friendly, if a bit slow (note there is no breakfast available until at least 9-10am). We loved pie de la cuesta and would consider staying here again if we return.
Stayed 4 nights in Oct 2020

4/10 Poor

JOSE LUIS

Disliked: Staff & service, property conditions & facilities
They don’t know their own booking system!
This place is VERY poorly - unprofessionally actually - managed, far from being in good & clean shape and with the pools in that condition you really miss the direct access to beach. Worst of all - the owner / manager (he didn’t seem to know which he is even himself) of the place both doesn’t know their own booking system and has little interest in wanting to help. - Much better places close by!
Stayed 1 night in Aug 2020

10/10 Excellent

RAUL ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Eloy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Excelente y muy amable servicio siempre! Muy relajante y bonito lugar para descansar unos dias.
Stayed 1 night in Feb 2021

4/10 Poor

JoanSenior, CDMX

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Esta demasiado descuidado y poco estético en las áreas comunes, sin llegar a exagerar algunas zonas parecen abandonadas y basurero. Mis mascotas se llenaron de garrapatas y se enfermaron a consecuencia. Hay excremento de ratón por todos lados de las habitaciones. Afortunadamente no encontramos chinches.
Stayed 5 nights in Dec 2020

2/10 Terrible

Miguel Angel

Stayed 4 nights in Dec 2020

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable
Lo disfrutamos mucho. El personal es muy amable y está a unos pasos del mar...
Stayed 3 nights in Nov 2020

8/10 Good

Areli, Ciudad de México

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El valor precio calidad es muy bueno, resaltaría la atención personalizada y calidez del staff, excelente lugar para ir con mascota. Sin duda los recomiendo.
Stayed 3 nights in Oct 2020

10/10 Excellent

Germán, Cd, Mex

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Excelente lugar para llevar a tus mascotas a la playa
Stayed 3 nights in Aug 2020

10/10 Excellent

Andrea Lizete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un gran espacio de relajación y descanso
El hotel es muy lindo está rodeado de árboles y plantas que te hace sentir lejos del mundo. La playa está a unos pasos caminando. La alberca de perros está en remodelación así como algunas áreas del hotel. No teníamos televisión pero no era necesaria. La comida deliciosa y el servicio muy cuidado para evitar contagios.
Área de alberca
Alberca
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto el el baño, muy reducido el espacio de regadera. Por lo demás muy grata estancia.
Stayed 1 night in Feb 2020