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Jardín Secreto Centro Holístico

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jardín Secreto Centro Holístico

Aromatherapy, deep-tissue massages, sports massages, reflexology
Classic Cabin
Exterior
Family Bungalow | Terrace/patio
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Niños Heroes Aeropuerto, Acapulco, Gro., 39893
  • La Bonfil Beach
    9 min walk
  • Forum de Mundo Imperial
    4 min drive
  • La Isla Shopping Village
    6 min drive
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    8 min drive

Room options

View all photos for Signature Cabin

Signature Cabin

Signature Cabin

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Cabin

Romantic Cabin

Romantic Cabin

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Cabin

Family Cabin

Family Cabin

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Panoramic Cabin

Panoramic Cabin

Panoramic Cabin

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Cabin

Classic Cabin

Classic Cabin

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Bungalow

Family Bungalow

Family Bungalow

  • 70 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Sofa Bed

Similar properties

View from property

Hotel Palacio Mundo Imperial

Pool
Hot tub
All-inclusive
Spa
4.0 out of 5, Very good, (1002)
The price is €153
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Palacio Mundo Imperial

About this property

Jardín Secreto Centro Holístico

Acapulco hotel in Puente del Mar with 2 restaurants and 2 outdoor pools
This smoke-free hotel features 2 restaurants, 2 outdoor pools, and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, wedding services, a garden, and a picnic area are onsite.
Jardín Secreto Centro Holístico offers 8 accommodations with complimentary bottled water and ceiling fans. Bathrooms include showers. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Jardín Secreto Centro Holístico, you're just a quick walk from La Bonfil Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • For dining with garden views, stop by Mamma Gaia, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a gift shop, a terrace, and a communal living room
  • Onsite recreation includes kayaking
  • Within a 10-minute walk of La Bonfil Beach and Barra Vieja Beach
  • Cats and dogs welcome for free (restrictions apply)
There are 2 restaurants on site. WiFi is free in public spaces. Jardín Secreto Centro Holístico offers its guests 2 outdoor swimming pools. Spa services, a terrace, and gift shops/newsstands are also featured at Jardín Secreto Centro Holístico. Self parking is free.

This 3-star Acapulco hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 9:00 AM to 1:00 PM.
Mamma Gaia - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
San Sebas - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee daily 9:00 AM–1:00 PM: MXN 350 for adults and MXN 350 for children
  • 2 restaurants

Restaurants on site

  • Mamma Gaia
  • San Sebas

Things to do

  • 2 outdoor pools
  • Kayaking
  • Private picnics
  • Spa services

Family friendly

  • 2 outdoor pools

Conveniences

  • Banquet hall
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Massage - deep-tissue
  • Massage - sports
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Fan
  • Portable fan

Bathroom

  • Shower
  • Towels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 350 for adults and MXN 350 for children
  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Jardín Secreto Centro Holístico Hotel
Jardín Secreto Centro Holístico Acapulco
Jardín Secreto Centro Holístico Hotel Acapulco

Jardín Secreto Centro Holístico Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brenda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am appalled due to my experience with this place. The arrival was so nice, I loved being surrounded by nature and the cabins are super cute, then I get to my room. It was nice, but no ac only fans. My sheets were never changed during my stay there. I never got my dirty towels removed from my room and replaced with new ones. I asked about that and they said they only change sheets and towels every 3 days. I stayed exactly 3 nights but I have NEVER been to a hotel that has that policy, that’s gross. On my second to last day there after getting my room cleaned an animal somehow got into my room and pooped on the bathroom floor. Yes POOP! It looked like maybe dog poop and then I also found traces of rat poop. I am traumatized. I asked for my money back and that I would rather sleep in the airport with these conditions. They offered me a change of room since a refund was not possible. That new room also got a critter or iguana that got in somehow and yes you guessed it, pooped in the shower floor. I have pictures and videos of everything. The morning I am leaving this new room I wake up to a wet floor, a leak happened over night due to the storm. I will never step foot into this facility every again in my life. Never will I recommend this place to anyone. Yoga classes require at least 2 ppl to actually have a class. That is NOT disclosed on the website. I am beyond disgusted and upset to say the least.
Stayed 3 nights in Sep 2023

6/10 Okay

Maribell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
increíble lugar para “relajarse”, rodeado de mucha vegetacion, las cabañas son muy comodas, el cenote es ideal para nadar y refrescarse. Todo hubiera sido excelente! Pero desafortunadamente ese fin de semana en el restaurante de a lado se realizo una boda que nos hizo imposible dormir esa noche por el ruido, terminó a las 5 de la mañana y un joven de la fiesta en estado de ebriedad trato de abrir nuestra cabaña. Se que es ajeno al jardín secreto, pero creo que deberían avisar de este tipo de eventos. De allí en fuera todo fue excelente, el staff muy amable siempre
Stayed 3 nights in Mar 2023

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Solo nos falto qué el hago caliente funcione
Stayed 1 night in Oct 2023

4/10 Poor

OTHON MANUEL

Stayed 1 night in Oct 2023

10/10 Excellent

Aideé

Stayed 2 nights in Sep 2023

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio como siempre
Stayed 2 nights in Sep 2023

8/10 Good

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen entorno, relajado
Stayed 2 nights in Aug 2023

10/10 Excellent

berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Edith

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

francisco garcia

Stayed 3 nights in Apr 2023

6/10 Okay

Othon

Liked: Cleanliness, staff & service, property conditions & facilities
Retro estancia 23 a 27 Dic
El hotel lo usamos para dormir, la sorpresa fue que no había agua caliente. El desayuno está espectacular, sobre todo el Pan Francés.
Stayed 4 nights in Dec 2022