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Capital O Hotel Los Caracoles, Acapulco

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capital O Hotel Los Caracoles, Acapulco

Outdoor pool
Front of property
Reception
Standard Room
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning

Explore the area

Map
1300 Blvrd de las Naciones La Poza, Acapulco, GRO, 39370
  • Forum de Mundo Imperial
    16 min walk
  • La Isla Shopping Village
    18 min walk
  • Turtle Dunes
    4 min drive
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    7 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Soundproofing, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Soundproofing, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Three beds)

Soundproofing, bed sheets

Standard Room (Three beds)

  • Sleeps 6
  • 3 Queen Beds

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About this property

Capital O Hotel Los Caracoles, Acapulco

Hotel with a 24-hour front desk, near Forum de Mundo Imperial
An outdoor pool, a 24-hour front desk, and a garden are available at this smoke-free hotel. WiFi in public areas is free.
Capital O Hotel Los Caracoles, Acapulco offers 18 air-conditioned accommodations with private pools and complimentary toiletries. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Capital O Hotel Los Caracoles, Acapulco, you'll be within walking distance of Forum de Mundo Imperial. Enjoy features like free WiFi in public areas and an outdoor pool.
  • Free WiFi in some public areas
  • Take a swim in the outdoor pool
  • Just a 5-minute drive from Forum de Mundo Imperial and 8 minutes from Playa Revolcadero
Capital O Hotel Los Caracoles, Acapulco offers its guests an outdoor pool and a garden. Public spaces have free WiFi.

This Acapulco hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • TV channels

More

  • Private pool
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

Capital O Hotel Los Caracoles, Acapulco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 73 reviews" "
Rating 8 - Good. 19 out of 73 reviews" "
Rating 6 - Okay. 10 out of 73 reviews" "
Rating 4 - Poor. 7 out of 73 reviews" "
Rating 2 - Terrible. 8 out of 73 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good prices
Stayed 2 nights in Jul 2024

2/10 Terrible

Marcelo

Stayed 1 night in Jul 2023

2/10 Terrible

FREDDY

Disliked: Amenities, property conditions & facilities
Bathrooms we leak no hot water no towers and the whole room is a mess the AC is not working not recommend it
Stayed 1 night in Aug 2022

10/10 Excellent

Rosa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2022

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and recommneded
wonderful short stay at a well price hotel.
Stayed 2 nights in Mar 2022

2/10 Terrible

Alejandro

Stayed 3 nights in Mar 2022

10/10 Excellent

Jesus

Stayed 1 night in Nov 2021

6/10 Okay

Carlos

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a gringo and the staff was very helpful in helping me to navigate the language difference and they helped me out with all kinds of things.
Stayed 3 nights in Jun 2021

2/10 Terrible

Bryant, Long Beach

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that we found a scorpion hiding on the bed
Stayed 3 nights in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Jul 2020

10/10 Excellent

Victor, Mexico

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servico y buena ubicación estadia muy buena
Stayed 5 nights in Jun 2020

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable lugar, todo muy limpio y la atención excelente.
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Liked: Cleanliness
Todo bien
Stayed 2 nights in Jul 2024

10/10 Excellent

MARCO ANTONIO

Stayed 1 night in Jul 2024

2/10 Terrible

Susana, Newborn

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Edgar

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Luis Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Ricardo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No recomiendo hospedarse aquí ya que tienen mala atención. No funciona el aire acondicionado. El baño está sucio. Huele a cigarro la habitación.

6/10 Okay

David Antonio

Stayed 3 nights in Sep 2023

8/10 Good

María Josefina

Buena
Stayed 2 nights in Sep 2023

10/10 Excellent

Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las instalaciones, me fue muy funcional y cómodo.
Stayed 2 nights in Sep 2023

8/10 Good

marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities
La limpieza de la piscina debe ser más seguida, y la fumigación con más frecuencia! Pero en general buen hospedaje! Las chicas de recepción muy atentas y amables.
Stayed 2 nights in Sep 2023

4/10 Poor

DAMIAN

Travelled with family
Disliked: Cleanliness, amenities
Las toallas deterioradas . No realizaron la limpieza de la habitación . La cama más pequeña de lo habitual
Stayed 2 nights in Sep 2023

8/10 Good

ROBERTO

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
EXCELETE LUGAR PARA DESCANSAR
Stayed 1 night in Aug 2023