Concierge services, a 24-hour front desk, and express check-out are available at this hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Change of towels is available on request.
Hotel Acapulco offers 40 accommodations with air conditioning. 32-inch LED televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Hotel Acapulco, you're just a quick walk from Tlacopanocha Beach. Free WiFi in public areas and concierge services are available.
Free WiFi (speed: 25+ Mbps)
Services include a concierge, tour or ticket assistance, and luggage storage
Steps from Tlacopanocha Beach and 5 minutes by foot from Plaza Álvarez
As a guest of Hotel Acapulco, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces.
Smoking is allowed in designated areas at this 3-star Acapulco hotel.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Well-lit path to entrance
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Private bathroom
Shower
Towels
Entertainment
32-inch LED TV
TV channels
More
Guidebooks/recommendations
Local maps
Restaurant dining guide
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Acapulco
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco
Hotel Acapulco Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nesecita cortinas mas gruesas las cortinas que tienen dejan pasar toda la luz del sol en las mañanas y no puedes dormir. El loby controla el aire acondicionado de tu cuarto tú no. Control de la TV no funcionaba.
Deben dar el control del AA con depósito. Pero deben darlo. Colchones malos. Olor raro en habitaciones, deben dar tarjeta de puerta con depósito. Papel de baño muy paupérrimo etc etc
El control del aire acondicionado no te lo entregan tienes que decirle en recepción que lo prendan o lo apaguen, se vuelve incómodo que tengas que estar saliendo para modificar la temperatura o encenderlo y apagarlo
La habitación es muy pequeña. Solo tienen sabana. Las toallas son robadas y ásperas. El baño muy muy reducido tanto que la taza del baño está adentro de la regadera y al momento de sentarte chocas con el muro(no cabes). La regadera es mala y chocas con los muros cuando te bañas.el aire acondicionado no lo controlas tú y tienes que estar yendo a recepción a que lo prendan o lo apaguen y es molesto ya que tampoco cuentan con teléfono en la habitación. Huele a humedad y para nada el edificio es para personas con sillas de ruedas o personas de las tercera edad ya que las escaleras son angostas, incómodas y feas. Los de recepción no son muy amables. Y no creo que tenga buena ubicación ya que la zona no es nada linda.