Queen Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queen Palace Hotel

Pool
Front of property
Café
Executive Suite
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Room service
  • Gym

Explore the area

Map
Muroor Road, Abu Dhabi, 109148
  • Al Wahda Mall
    9 min walk
  • سفرة اسطنبول
    2 min walk
  • Abu Dhabi (ZVJ-Abu Dhabi Bus Station)
    10 min walk
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    31 min drive

Room options

Standard Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Suite

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Queen Palace Hotel

Abu Dhabi hotel in Abu Dhabi City Center with bars and a fitness center
Along with a restaurant, this hotel has 7 bars/lounges and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a rooftop terrace are onsite.
Queen Palace Hotel offers 93 air-conditioned accommodations with complimentary newspapers and bathrobes. This Abu Dhabi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include body wraps, body scrubs, and body treatments.
During your stay at Queen Palace Hotel, you're just a quick walk from Al Wahda Mall. Features include free WiFi in public areas and a free manager's reception, plus 7 bars.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, and 7 bars/lounges
  • Valet parking and self parking available for a fee
  • Amenities include a front-desk safe, a gift shop, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Abu Dhabi Mall and a few minutes from Abu Dhabi Corniche
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 7 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A fitness center, a rooftop terrace, and spa services are also featured at Queen Palace Hotel. For a fee, parking is available.

The hotel hosts a free manager's reception daily.
Queen Palace Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AED 20 per night)
  • Secured valet parking on site (AED 20 per night)

Food and drink

  • 1 restaurant and 2 coffee shops
  • 7 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Private picnics
  • Shopping centre
  • Spa services
  • Swimming pool

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift

More

  • Couples dining
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from July 15 2024 to December 10 2024 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queen Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AED 20 per night
  • Secured valet parking fee: AED 20 per night
  • Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Queen Palace Hotel Abu Dhabi
Queen Palace Abu Dhabi
Queen Palace Hotel Hotel
Queen Palace Hotel Abu Dhabi
Capital O 325 Queen Palace Hotel
Queen Palace Hotel Hotel Abu Dhabi

Queen Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 105 reviews" "
Rating 8 - Good. 24 out of 105 reviews" "
Rating 6 - Okay. 12 out of 105 reviews" "
Rating 4 - Poor. 8 out of 105 reviews" "
Rating 2 - Terrible. 17 out of 105 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

mohammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Fernando, Babahoyo

Average
Stayed 1 night in Aug 2024

10/10 Excellent

DANIEL

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Annie

Stayed 3 nights in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ❤️ the skyline view of my room. All staff so kind, professional, and sweet. Highly recommend!
Stayed 1 night in Jul 2024

6/10 Okay

Ewelina

Disliked: Cleanliness, property conditions & facilities, room comfort
Our stay
It's hard to say that it's 4 star hotel. Not so clean in the room, good view but dirty windows. TV didn't work, Wi-Fi very slow. The toilet broke up and we wait for the repair 1 hour. Breakfast little bit poor. Plus for receptionist who helped us with check in flight.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shravan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really good ...The essentials are easily available around the stay ... The stay staff is also friendly and the cleanliness is cool...
Stayed 2 nights in Nov 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Tomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a few concerns right when i got to the hotel, but the staff stepped up and took care of me right away. Thanks for making my stay a good experience
Stayed 6 nights in Oct 2023

6/10 Okay

Caroline

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.
Stayed 3 nights in Oct 2023

10/10 Excellent

Petulia

Stayed 1 night in Sep 2023

8/10 Good

HAMID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Mahmoud, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jul 2023

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

JAFAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, but louder sound night club
Stayed 2 nights in Feb 2023

10/10 Excellent

Aleksey

Stayed 1 night in Jan 2023

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great no problem
Stayed 1 night in Nov 2022

8/10 Good

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Its a decent hotel, very nice staff and hospitable. 5 stars
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff. Hotel is Recommended
Stayed 1 night in Sep 2022

10/10 Excellent

MINH TUNG

Stayed 1 night in Aug 2022

2/10 Terrible

DEVICA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I have ever been to. It has three clubs that blast music every night till 3 am, impossible to sleep. There was vomit in the washroom that wasn't cleaned properly. The lobby smells as soon as you walk in. The hot water runs out quickly. I asked for a iron and they gave me a cheap one that dirtied by white shirt. The internet rarely ever works. This was a really horrible experience, so disappointed for my first visit to Abu Dhabi. I read some good reviews, but obviously they were fake or made by people who don't travel very much. Stay away from this place or you will regret it.
Stayed 8 nights in Nov 2021

2/10 Terrible

Janice

Stayed 1 night in Oct 2020

6/10 Okay

Brian

Check in was an issue for 3/4 hour as they could not see my booking... Room was fine Bars and corridor had too much smoking...
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful reception and the room services is great
Stayed 1 night in Oct 2019