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3.8 out of 5

"Generally good. Recepition average failed to give me wake up call. " More

By nineteen on Wed 22 Jan 2014

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Novel Hotel City Center, you're connected to a shopping centre and just a quick walk from Capital Garden. Free WiFi in public areas, 3 restaurants and 2 bars are available.

  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • 10 minutes by foot from Central Market and a 2-minute drive from Abu Dhabi Commercial Bank

Novel Hotel City Center ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novel Hotel City Center

Everyone (1) Couples (1) Business (2) Other (2)
3 out of 5

good

Generally good. Recepition average failed to give me wake up call.

Posted by on 22 Jan 2014

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3 out of 5

A very good team they treat you very well and I really like it

I had a wonderful stay there and I really enjoy it but I have a few notice like. The AC on the room if you switched it off still the room cold I don't know where it comes. But in general nice hotel and nice stuff

Posted by on 14 Mar 2013

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4 out of 5

Great location

Lovely friendly staff, particularly reception; pool nice and amazing temprature control, although very little and deep; sun leaves the pool about 12.30 but it's not that far to the beach. Perfect location in the mniddle of everything.

Posted by on 5 Jan 2013

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4 out of 5

Location and value for money

Best location if you are doing most of your business in Abu Dhabi (town). Easy to get a taxi on Hamdam Street - two good restaurants on site and very good value for your money.

Posted by on 14 Nov 2011

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4 out of 5

Good location at a reasonable price

This was a business trip, so my requirements were comfort and quiet with something to do over the weekend. I was pleasantly surprised by the location and comfort of the room. The room was tastefully decorated and the bathroom very nice. I do like a soak in the bath, after a hard day on my feet in the dust. I am only of average height and the bath was way too short for comfort. No big deal, especially if you like a shower. The noise from outside usually subsided at night. However, the impatient local drivers obsession with their car horns kept me awake most of Thursday night; fortunately it was the weekend. If you want a quiet room then the pool side of the hotel might be better. As always in the UAU the service was excellent. The pool is pleasantly situated outdoors on the 5th floor with the well equipped gym next door. With many local hotels charging for internet connection it was an attraction that it is free of charge in this hotel. It was a wired connection to the desk and there is also wireless in the lobby. There are plenty of local eating places from "Just Falafel" for a couple of pounds to the more expensive options. I didn't use the hotel restaurant but judging by the imposing French chef I met in the lift it is probably good. I will certainly choose this hotel again and look out for Novotel elsewhere. I would also be happy to book in with my wife or a family.

Posted by on 17 Feb 2011

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5 out of 5

Posted by on 22 Nov 2019

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Comment from Hotel Management

24 Nov 2019 by lee

Dear Valued Guest, Thank you for staying with us. We work hard to make our guest happy and appreciate your feedback. We are looking forward to welcoming you back at our hotel on your future visit. Kind Regards, Lee Day AFOM

About the Novel Hotel City Center

Location Hamdan Street, Abu Dhabi,

Property Features

Novel Hotel City Center offers its guests an outdoor pool, a 24-hour health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 5 meeting rooms are available. A nightclub, a rooftop terrace, and barbecue grills are also featured at Novel Hotel City Center. Parking is available for a fee. This 4-star Abu Dhabi hotel is smoke free.

  • 215 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Novel Hotel City Center offers 215 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Novel Hotel City Center has 3 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

Guests aged under 12 years old are not allowed in the swimming pool.

Spa Services

  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 75 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - ok

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is ok. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property registry number - ok
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • State tax ID - ok
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 50 per person
  • Valet parking fee: AED 30 per day
  • Rollaway bed fee: AED 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abu Dhabi Centre Hotel
  • Mercure Abu Dhabi Centre
  • Mercure Centre Abu Dhabi
  • Novel City Cente
  • Mercure Centre Hotel
  • Mercure Centre
  • Novel Hotel City Center Hotel
  • Novel Hotel City Center Abu Dhabi
  • Novel Hotel City Center Hotel Abu Dhabi

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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