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4.5 out of 5

"All staff were welcoming and friendly. " More

By a verified traveller on Tue 14 Dec 2021

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Emerald Suite - 20% Off Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quartz Studio - 20% Off Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quartz Suite - 20% Off Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Amber Deluxe - 20% Off Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Cristal Hotel Abu Dhabi. During your stay, you're just a quick walk from Madinat Zayed Shopping Center. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.

  • Free WiFi and wired Internet in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Viewz Lounge & Grill
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, thalassotherapy or facials at Cristal SPA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Abu Dhabi Corniche and a few minutes from Abu Dhabi Mall
  • Airport shuttle service available for a fee

Cristal Hotel Abu Dhabi ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cristal Hotel Abu Dhabi

Everyone (2) Couples (3) Business (1)
4 out of 5
All staff were welcoming and friendly.

Posted by on 14 Dec 2021

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5 out of 5

Great hotel. Recommended.

Near everything and very accesible. Taxi is affordable. Thanks for the free ypgrade. We will come back this December.

Posted by , from London on 6 Aug 2016

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4 out of 5

Cristal Abu Dhabi

This was my second visit, the receptionist remembered me which was a good start. The room and the location, as well as value for money are very good indeed. Any requests for maintenance or attention were dealt with immediately. The public areas, reception area, bar etc, are not great, but for my needs the hotel is a very good facility. I will certainly return.

Posted by on 10 Dec 2013

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5 out of 5
Riesiges Zimmer dank Upgrade, wir waren vollends zufrieden! Sehr gute Lage, nicht weit vom Busbahnhof entfernt, mit dem Taxi ist man schnell bei den wichtigsten Sehenswürdigkeiten. Wir können es nur weiterempfehlen!

Posted by on 2 Oct 2019

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4 out of 5

Posted by on 29 Dec 2018

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5 out of 5

gutgelegenes Hotel am Medinat Zayed

Das Hotel ist sehr gut gelegen. Die Angestellten sehr zuvorkommend und aufmerksam. Rundum top!

Posted by on 14 Jan 2016

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Restaurant

Property Features

Cristal Hotel Abu Dhabi offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Cristal Hotel Abu Dhabi. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 1 building
  • 192 guestrooms or units
  • 19 levels
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Cristal Hotel Abu Dhabi offers 192 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.

Viewz Lounge & Grill – This bar specialises in international cuisine and only serves light fare. Happy hour is offered.

Viewz Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Blendz Lobby Cafe – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Cristal SPA has 3 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that the only acceptable forms of ID at this property are an original passport with visa page or entry stamp page, or a resident ID card (Emirates ID). Driving licenses are not accepted as valid ID.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 55 per person
  • Airport shuttle fee: AED 150.00 per vehicle (one way)
  • Early check-in fee: AED 150 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abu Dhabi Cristal
  • Abu Dhabi Cristal Hotel
  • Abu Dhabi Hotel Cristal
  • Cristal Abu Dhabi
  • Cristal Abu Dhabi Hotel
  • Cristal Hotel
  • Cristal Hotel Abu Dhabi
  • Hotel Cristal Abu Dhabi
  • Cristal Hotel Abu Dhabi Hotel
  • Cristal Hotel Abu Dhabi Abu Dhabi
  • Cristal Hotel Abu Dhabi Hotel Abu Dhabi

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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