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5 Dec 2023 by Mourad Brahmi - General Manager
Dear Mohammed,Thank you for your visit, though I am very sorry to hear that your experience fell short of expectations. Your feedback is extremely important to us, and I have shared it with my team so that we may continue to improve. I do hope that you will give us the opportunity to change your impression of Adagio should your travels bring you back to Abu Dhabi in the future.Sincerely,Mourad BrahmiGeneral Manager
7 Dec 2016 by GM
Dear Valued Guest, Firstly, please accept our apologies for not being able to answer in your language. I am sorry that your overall stay was not to your expectations. Allow me to express my apologies for the inconvenience caused. Please rest assured that your comments have been addressed with the Front Office team for remedial actions and to avoid the same from happening in the future. We appreciate your feedback and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Bruno Debray General Manager
The property will be renovating from 3 September 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
Alternative facilities will be available off-site during the renovation.
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Aparthotel Adagio Abu Dhabi Al Bustan offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this aparthotel measures 1035 square feet (96 square metres) and includes a conference centre. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Aparthotel Adagio Abu Dhabi Al Bustan. Self parking and valet parking are free. This 4-star Abu Dhabi aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Aparthotel Adagio Abu Dhabi Al Bustan offers 279 accommodations with washers/dryers and DVD players. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. Premium cable televisions are provided. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and bidets. This Abu Dhabi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Pepper Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Choice Cut Steakhouse – This steakhouse specialises in international cuisine and serves dinner and light fare. A children's menu is available. Open selected days.
Mellow Café – This coffee shop serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Waves Pool Bar – This poolside gastropub serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
