Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking
Lobby
Lobby
Pool
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
1758 E I 20, Abilene, TX, 79601
  • Hardin Simmons University
    3 min drive
  • Abilene Christian University
    5 min drive
  • Buffalo Wild Wings
    3 min walk
  • Abilene, TX (ABI-Abilene Regional)
    11 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Quality Inn & Suites

Suburban hotel with free breakfast and a fitness center
Along with a fitness center, this hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Quality Inn & Suites offers 49 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This Abilene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Inn & Suites, you'll be within walking distance of Abilene Christian University. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Hardin Simmons University and a few minutes from Abilene Christian University
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A fitness center, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Abilene hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 21 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Abilene
Quality Inn Abilene
Quality Inn Suites
Quality Inn Abilene
Quality Inn & Suites Hotel
Quality Inn & Suites Abilene
Quality Inn & Suites Hotel Abilene

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 80 out of 254 reviews" "
Rating 8 - Good. 71 out of 254 reviews" "
Rating 6 - Okay. 60 out of 254 reviews" "
Rating 4 - Poor. 23 out of 254 reviews" "
Rating 2 - Terrible. 20 out of 254 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

2/10 Terrible

Trisha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Business traveller
Liked: Property conditions & facilities
Ideal for bussiness trips
Stayed 1 night in Aug 2024

6/10 Okay

Debra

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room smelled and the handle was falling off the bathtub fixture
Stayed 1 night in Sep 2024

6/10 Okay

Fernando

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
The room was acceptable and clean. I just think they should change the sheets after 2 nights. The staff is friendly and everything was more or less fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ellen

Stayed 1 night in Aug 2024

2/10 Terrible

Casimiro

Disliked: Cleanliness, amenities, property conditions & facilities
Room had a wet or mildew smell. Tub had rust stains. Fridge door was rusted and paint falling off. Walkway were not kept up.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daisie, Hayden

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, we were happy with every one on staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY HERE!
i would not recommend staying here. it was very dirty. we booked a room for two nights and the first night our room had a weird mildew smell and felt very humid. there was also dirt all over the bathroom floor and food stains on the bed. i don’t know if they clean the bed sheets regularly to be honest. they switched my room for me which was nice they were very nice at the front desk. the second room was slightly better until we decided to lay down and a roach fell out of my pillow case. we didn’t stay the second night and we weren’t able to get a refund for that second night either. me and my girlfriend were just in town to visit family 5 hours from home so it was all very stressful. oh and to top it all off there was a ton o creepy men around watching our every move.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, clean room. Was on the road and just needed a quick overnight and it was perfect for that. No frills, clean and safe. The girl at the front desk (I forgot her name) was super helpful and very sweet.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I wasn’t expecting 5-star for the rate I paid, but I was disappointed to find out the swimming pool was out of order. On the web site, it looked beautiful!😉 I was planning to use it. Carpet in my room could use a good cleaning. However, the breakfast was really good and the staff was friendly.
Stayed 3 nights in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Unlike most motels and hotels in the US, the exterior doors were not locked. Anyone, including criminals, could make access to the interior hallways. The room was clean and looked nice. Some items were broken (toilet paper holder) or did not work efficiently. The A/C unit was at it's lowest setting but the room was still uncomfortably warm.
Stayed 1 night in Aug 2024

6/10 Okay

VIKESH

Disliked: Cleanliness, staff & service, property conditions & facilities
The pillows were not clean. Carpet was in bad condition. Shampoo and conditioner was the old ones half filled.
Stayed 4 nights in Aug 2024

10/10 Excellent

arturo

Stayed 6 nights in Jul 2024

10/10 Excellent

JOSE

Stayed 1 night in Jul 2024

6/10 Okay

Raed

Disliked: Cleanliness
The. Room. Smells
Stayed 1 night in Jul 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly at check in. Bed was extremely comfortable. Shower had great water pressure. Large area to park with a trailer. Close to multiple eateries. Easy access to major roadway. One of the sheer curtains was missing on the window. There was trash behind the refrigerator when I got to my room. Microwave was greasy inside and smelled like someone had just reheated chicken. TV had pixel lines all through the screen, like it had been dropped or something. Housekeeping chose to ignore the ‘do not disturb’ sign and tried to come in anyway. She immediately apologized and I was able to go back to sleep. Breakfast was good.
Stayed 3 nights in Jul 2024

2/10 Terrible

Sabine

Travelled with family
Worst stay ever
The worst stay ever. Brown filthy room. Bathroomdoor was unable to close, neither to move because they build the toilet in the way of the door range. Shower doesn’t work. Was happy the night was over and we could leave.
Stayed 1 night in Jul 2024

10/10 Excellent

Carrie

Stayed 3 nights in Jul 2024

2/10 Terrible

Melissa

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this Anything they want hotel, totally worn out and in bad shape. the staff and owners are horrible. I paid in advance on Expedia and expected to pay the listed price. they refused to honor that, charging much more night by saying they are a franchise and they can charge any thing they want
Stayed 1 night in Jul 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty, worn . after paying an advance on Expedia, I expected to pay the listed pet fee instead I was charged a large amoun. They said they could charge anything they wanted because they were franchise. staff and owner were extremely rude and horrible
Stayed 1 night in Jul 2024

2/10 Terrible

Irma, Shallowater

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing very dirty. We have pictures room was never cleaned.
Stayed 1 night in Jun 2024