4/10 Poor
Brian
3 Jan 2025
Liked: Staff & service
Disliked: Room comfort
Very cold and disappointed
I had just recovered from a bad chest infection and spent most of Christmas in bed. I felt much better and started my journey home 460 miles in total. Decided to treat myself to a posh hotel with dreams of having a nice hot bath. I upgraded to a family room for the bath.
I ran the bath but could only get Luke warm water and had to boil the kettle 4 times and even then it was just warm. There was a big long hair at the side of the bath obviously not mine. Anyway I really struggled to get out of the bath and I consider myself fit. Handles seemed too high. Well got dried but the room was freezing. So followed instructions for heating. But made no difference intact the fan was so loud I had to turn speed down. I went to bed having to fold the quilt over on its self to keep warm in the night. I woke 3 times in the night because of the noise of the heater in the end I switched it off at about 3 am. Got up this morning feeling ill. Absolutely awful stay. Yes it was snowing outside but you expect the heating to keep you warm.


Brian
Stayed 1 night in Jan 2025