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Carmelite Hotel

3.0 star property

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Photo gallery for Carmelite Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Room amenity
Premier Suite, 1 King Bed, Non Smoking
Lounge
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
7 Stirling Street, Aberdeen, Scotland, AB11 6JU
  • Union Square Shopping Centre
    ‪3 min walk‬
  • His Majesty's Theatre
    ‪9 min walk‬
  • Aberdeen Harbour
    ‪9 min walk‬
  • Aberdeen (ABZ)
    ‪28 min drive‬

Room options

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 King Bed

About this property

Carmelite Hotel

Hotel with a 24-hour front desk, a short walk to Union Square Shopping Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Additionally, WiFi in public areas, conference space, and dry cleaning are onsite.
Carmelite Hotel offers 52 accommodations with hair dryers and irons/ironing boards. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Aberdeen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Carmelite Hotel, you're just a quick walk from Union Square Shopping Centre. Enjoy features like a restaurant, a bar, and dry cleaning service.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi in some public areas for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Steps from The Trinity Centre and Cineworld Aberdeen - Union Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. The business-friendly Carmelite Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Aberdeen hotel is smoke free.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 6 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 6 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 7 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Carmelite Aberdeen
Carmelite Hotel
Carmelite Hotel Aberdeen
Hotel Carmelite
Carmelite Aberdeen, Scotland
Carmelite
Carmelite
Carmelite Hotel Hotel
Carmelite Hotel Aberdeen
Carmelite Hotel Hotel Aberdeen
Carmelite Hotel BW Signature Collection

Carmelite Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 348 reviews
Rating 8 - Good. 125 out of 348 reviews
Rating 6 - Okay. 54 out of 348 reviews
Rating 4 - Poor. 26 out of 348 reviews
Rating 2 - Terrible. 9 out of 348 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strange, weird, ultimately horrible
Bizarre hotel in good location. Whole place felt grubby and poorly designed and furnished. Staff were asleep on chairs outside the rooms, really strange. No sense of customer service. Bed uncomfortable. Electricity and light switches hard to work out and weird. No free parking, no parking at all, even though they advertised it. Terrible.
Stayed 1 night in Jun 2022

4/10 Poor

Richard

Business traveller
Disliked: Staff & service
Never Again
Where do I start with the Carmelite? Parking - although it does say that there is parking, there's not - you have to park in one of the carparks either in the shopping centre or the train station. On arrival I actually though the hotel was closed as it was in darkness and the door was locked - when I eventually got in to the hotel I was met by 2 rather large security guards who didnt actually understand why i was there - a member of staff did appear and looked a but shocked when I said had a reservation - not surprised as the hotel seems to be a half way house for migrants/immigrants at the moment which is a shame as i can imagine it was a lovely place to stay in beforehand. Sleep was interrupted several times through the night by shouting coming from other rooms and kids in the corridors early in the morning. Not 100% sure if the security guards are to keep people out or to keep people in? On departure - no hotel staff around just the security guards so I just gave them the key and hot footed it out of there as quickly as possible, A real shame as like I said earlier, this hotel was probably fantastic but it just needs some care and attention and to get back to being a proper hotel - I really do think that there should be something mentioned to people before booking the situation regarding their live-in guests/inmates.
Stayed 1 night in Jun 2022

6/10 Okay

Colin

Business traveller
Liked: Cleanliness, staff & service
Recent visit
Staff were friendly enough and my room was fine. Disappointed that there was no bar or restaurant facilities as this wasn’t stated in the app. Felt a bit unwelcoming as the front door was always locked, even during the day. Breakfast was really good though, the chef can make a good omelette!!
Stayed 2 nights in Jun 2022

6/10 Okay

Jordan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
unexpected, would not stay again
The place felt strange on arrival. There was a lot of randoms hanging around in the main reception area. I later realised that these were refugees/immigrants awaiting social housing and staying in temporary hotel accommodation on site. I felt uncomfortable as a solo female traveller being what appeared to be the only paying guest on the premises. That said, the staff were friendly and accommodate my request to move rooms to a room with a bath. Rooms dated but comfortable. Stayed on a room only basis.
Stayed 1 night in Mar 2022

6/10 Okay

M

Disliked: Cleanliness, property conditions & facilities
Not as expected...
Looked amazing online, however in reality it's a little run down. We stayed in the Cabanel Suite which is one of the best rooms and can tell it badly needed refreshed. Paint needed touched up, loose carpet, really noisy annoying fan in the bathroom. Sleep wasnt great, kept hearing doors shut and there was a big draft at the window where the bed was so was cold. Wasn't the cleanest. The bath had a lot of brown and pink dirty marks? Upon arrival it felt a little intimidating as there was always security guards at the front door. It turns out this hotel is currently housing a lot of refugees / illegal immigrants? We did not see anyone else there who I'd consider to be a paying guest so the atmosphere was pretty poor.
Stayed 1 night in Mar 2022

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed at hotel on 4th march 2022 what an awful experience, full of refugess, no bar or restaurant open and no atmosphere whay so every had i know this would never have stayed
Stayed 1 night in Mar 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Reception staff very helpful on arrival,advised to park in car park, 5 mins walk away, as cheaper than outside the hotel, due to being in the Middle of the town centre. room very nice, bed very comfortably. Barman couldn't do enough to help, nothing was too much trouble for him, what a credit to the hotel. Food beautiful, well presented. Would definitely recommend,
Bedrooms
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Lovely but rather noisey
Room was lovely however for the price of the room we expected a better sleep. Everything from outside could be heard resulting in not a great sleep for both nights of our two night stay. Booking a suite we expected a lovely relaxing atmosphere and the noise outside ruined this. Im aware this noise outwith the hotel cannot be controlled by the hotel but im sure there are some sound proofing measures that could be put in place. Or some way of explaining on the website which rooms are more peaceful.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a room for one night. Room had the amenities we needed, however, there was a stain on the top of the duvet that looked questionable (pictured). I was also charged twice for this room. The first member of staff I spoke to regarding this was unhelpful and rude, which was disappointing, especially considering the state of the bed. I spoke to a different member of staff the next day over the phone who was very helpful, however, and sorted out the double charge for me. Overall, I would not recommend due to having a dirty duvet and unhelpful staff when we were at the location - it soured our visit.
Stayed 1 night in Aug 2021

10/10 Excellent

Maxine

Stayed 1 night in Aug 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in centre
Perfect location for a one-night stopover due to early morning train from Aberdeen. The station is a couple of minutes' walk away (not allowing for very slow traffic lights!). The service at reception was friendly and welcoming.
Stayed 1 night in Aug 2021

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Comfy
Comfortable room, great for city centre. Hotel a little bit tired.
Stayed 2 nights in Aug 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location was excellent but the parking was off site a nearby multi storey 10 minute walk
Stayed 1 night in Jul 2021

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my one night stay.
Stayed 1 night in Jul 2021

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Difficulty sleeping with noise from pigeons and seagulls as no double glazing.
Stayed 2 nights in Jun 2021

10/10 Excellent

Dan

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
After a rocky start we had a nice time
When we first arrived there was a mix up with our room (they had us down for a double room but we paid for exectutive king room), we then got the keys to room 103, as soon as we got in the room i wasnt happy. The room was not clean at all, so my husband went down to management and they apologised for the mess and moved us to a lovely clean room after that and gave us a bottle of prosecco on ice. The hotel had a wedding on so the staff were busy but the staff was friendly and the cocktails were amazing. After a stressful start, it was a lovely break away.
Stayed 1 night in May 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice sized room great bath and shower. The room looked a little worn and slightly dusty but apart from that good one night stay.
Stayed 1 night in May 2021

8/10 Good

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Grand old dame.
Clean and comfortable but has the air of a grand dame slightly past her prime. The team were friendly and I get the impression that they are making improvements all the time. Solid 6/10. Parking is easy nearby- several multi stories. Cheapest is college road£6 /24 hours.
Stayed 1 night in May 2021

10/10 Excellent

Kin Bor Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hospitality service in a small hotel
The stay is wonderful. This small 4 star hotel offers better hotel service than many 4 star hotels and 5 star hotels, I believe. (Before migrating to Scotland from Asia, my friends thought I often go to luxury hotels in Europe for cultural tours. ) By comparing this small 4 star hotel with the “luxury” hotels I stayed in, I strongly recommend visitors to stay in this 4 star hotel if they choose to visit Aberdeen since they offer excellent hospitality. Apart from appreciating the architecture and the decorations of the stairs (attached the decorations of the stairs I loved), the room cleaning is soooo good that I failed to find any dirt in the room during a 5 night stay. (I admitted that I split the room booking into several bookings)
Beautiful decorations of the stairs
Stayed 2 nights in May 2021

10/10 Excellent

Kin Bor Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Heritage Hotel
Stayed 1 night in May 2021